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The Tech Den Reviews

4.9 Rating 2,707 Reviews
97 %
of reviewers recommend The Tech Den
4.9
Based on 2,707 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Tech Den Reviews
Anonymous
Anonymous  // 01/01/2019
Exceptional service and very knowledgeable. Quality products and stock all at great prices.
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Posted 2 months ago
I buy all the food for my aquarium from TechDen and am very happy!!
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Posted 3 months ago
Nice and helpful people
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Posted 3 months ago
excellent service
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Posted 3 months ago
Always great customer service and a fantastic array/display of fish and Aquarium products
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Posted 3 months ago
Fantastic business, prompt shipping, excellent packaging, great prices. Love the lollies ;) Thanks Tech Den
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Posted 3 months ago
Excellent service and great quality products at good prices.
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Posted 3 months ago
The service from them is prompt and knowledgeable. I rang before my most recent online purchase to ask questions involving a external filter (fx4) and a fluval branded heater. The guy was glad to answer all questions and was even opening products to check if my information was correct, he did so as he said well you never know the second might ask the same question and now I will instantly know the answer. I was impressed the salesman even mentioned the fact that filter company flow rates as tested on empty filters with no head height that will reduce the flow of the filter. Not sure much more you could want from a company.
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Posted 3 months ago
I think Tec Den is fantastic, the aquarium range range is ten out of ten, nice honest company.. I Received a refund because it worked out cheaper in postage 👍 Alway have some cool deals, but my most favourite this is the free mentos l receive 😀 Thanks tech den my fish tank is just about ready for fish..
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Posted 3 months ago
Easy ordering process with prompt delivery.
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Posted 3 months ago
This review would have gotten 5 stars except for the Tech Den requesting the Aus Post delivery be signed for. That is very inconvenient for me. Leave the package, or I will look elsewhere for a supplier who will
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Posted 3 months ago
Hi Alan, Sorry for the inconvenience caused for any future orders in the note section just write ATL and Australia post can leave it without a signature.
Posted 3 months ago
Excellent service helpful staff
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Posted 3 months ago
good products ,reasonable prices ,fast service
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Posted 3 months ago
Incredibly good service. Extremely knowledgeable and helpful. The young bloke who specialises in Marine is excellent! Great stock and products, all at good prices.
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Posted 3 months ago
Responsive and reliable, even for their interstate customers.
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Posted 3 months ago
Recently, I bought some fish food from The Tech Den - I have two aquariums and two ponds, all requiring different foods. Not all of those are available locally. That is why I am so grateful for online stores such as this. They have a great range at great prices and delivery was smooth and painless. I will be ordering from them again. Thank you.
The Tech Den 5 star review on 7th October 2024
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Posted 3 months ago
Great prices and quick delivery!
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Posted 3 months ago
Always have good prices and good customer service. Staff contact you immediately if there is a problem with your order and either resolve it or offer a refund. I have used Tech Den for years, and highly recommend them
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Posted 3 months ago
phoned Tech Den regarding a specific fish food. The staff member knew the product, had it at the front counter for me so I could run in on my 10 minute break. Great customer service
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Posted 3 months ago
Quick delivery, always happy with the service from The Tech Den.
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Posted 3 months ago
The Tech Den is rated 4.9 based on 2,707 reviews