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The Tech Den Reviews

4.9 Rating 2,711 Reviews
97 %
of reviewers recommend The Tech Den
4.9
Based on 2,711 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Tech Den Reviews
Anonymous
Anonymous  // 01/01/2019
Quick online purchase, fantastic store well worth a visit or two
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Posted 1 year ago
Amazing customer service!!
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Posted 1 year ago
The new location is awesome, so much more space and the available parking is perfect! Walked in with a basic idea of what I needed and after talking to the very proactive staff, I left knowing I had the right equipment for the job and the pricing was great! Well done Tech Den, outstanding job
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Posted 1 year ago
Excellent service from the second you walk through the door. Very friendly and helpful staff.
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Posted 1 year ago
Products were of high quality and had a very simple purchase process. Delivery was quick. Recommend.
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Posted 1 year ago
Great company to deal with everything is as they say. Thanks 😊
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Posted 1 year ago
Very helpful, nee facility is great, progressing well
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Posted 1 year ago
The service is disappointing. Some of the younger staff seem rather arrogant. While the store is big and has a good selection of stock, they are lacking in live plants. Based on the conduct of the staff, I won't be going back
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Posted 1 year ago
Well looked after by staff and answered my questions to the best of their ability regarding their livestock.
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Posted 1 year ago
Excellent service. Prompt delivery. Well packaged.
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Posted 1 year ago
Product arrived on time and in good shape.
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Posted 1 year ago
Items are always delivered promptly 👍, well packed and the process of purchasing is straightforward and easy 😁 Good job guys 👏
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Posted 1 year ago
Great service! I like shopping locally in Melbourne usually but The Tech Den's service is second to none! I placed my latest order on Tuesday afternoon and received it Friday afternoon. I love their innovative products.Everything that I purchased was money well spent at great prices.
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Posted 1 year ago
Good prices and good quality stock. Postage was fast and they even sent me a pkt of mentos. Thanks guys
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Posted 1 year ago
Great advice on the fish I purchased very friendly service I love shopping in store
The Tech Den 5 star review on 6th November 2023
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Posted 1 year ago
I just went there on the weekend to buy a new pump for my little external Pond Not only did I get that with friendly service, but I got a whole bunch of advice on how to maintain my Pond Very happy customer
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Posted 1 year ago
The store looks very good now & health fish
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Posted 1 year ago
Popped in to the Tech Den for the first time and wow what a Aquarium shop. So much range in anything you could be looking for. Had 3 staff members ask me if I needed help with anything while I was there great to see service still exists in the world. Had a good chat to Marcus such a great bloke. Do yourself a favour and pop in and have a look. Well worth it 10/10 from me. Will definitely be back.
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Posted 1 year ago
Customer service is awsome
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Posted 1 year ago
I shop with the tech den quite often and am always very happy with the products, shipping and price. The only time I shop elsewhere is if they don't have something I am after.
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Posted 1 year ago
The Tech Den is rated 4.9 based on 2,711 reviews