The Toolpost Reviews

Name: The Toolpost
Address: Unit 7,Hawksworth,Didcot,Oxfordshire, Oxfordshire
Rating: 4.81

4.8 Rating 2,157 Reviews

96 %

of reviewers recommend The Toolpost

Company Reviews

Questions

Metrics

4.8

Based on 2,157 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01235511101

Email:

sales@toolpost.co.uk

Location:

Unit 7,Hawksworth,Didcot,Oxfordshire
Oxfordshire
OX11 7HR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“brilliant service from providing a password reminder to fulfilment of my oder”

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Posted 6 years ago

“Good range of burrs. I was not happy with the use of a near naked young woman to advertise the Powercap on the website. Toolpost should move with the times. If it doesn’t, I will take my custom elsewhere.”

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Posted 6 years ago

“Great service quick delivery, many thanks”

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Posted 6 years ago

“promt delievery”

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Posted 6 years ago

“Excellent, rapid service”

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Posted 6 years ago

“Good info. Good products. Delivered promptly.”

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Posted 6 years ago

“Easy website to navigate and speedy delivery”

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Posted 6 years ago

“Had what I wanted and sent promptly”

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Posted 6 years ago

“Very helpful and patient”

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Posted 6 years ago

“Good prompt service and excellent prices”

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Posted 6 years ago

“quick delivery, great price”

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Posted 6 years ago

“Good selection of items, I'd use Toolpost more often were post costs to be more reasonable”

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Posted 6 years ago

“The Toolpost were quickly able to send my goods to Australia without any problems and I'm very happy with my purchase.”

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Posted 6 years ago

“They have a wide range of quality products. Ordering was simple and my order was delivered very quickly and on time. I recommend The Toolpost and will definitely use them again.”

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Posted 6 years ago

“The quality of the wood was good, but the dimensions stated were well out and made two of the pieces un-useable. The service was good but at a price.”

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Posted 6 years ago

Hi Mark. Thanks for the feedback. You have, as far as I am aware, not called to discuss this situation which might enable us to better understand what has occurred. Timber is always sized approximately, and some timbers change a lot in size during their life due to changes in moisture content but it is always possible that we have picked and sent the wrong piece of timber? Without knowing what you ordered and received, this is impossible to determine since we have no reference to either who you are or the timber you purchased. We don't knowingly supply undersized timber but would always recommend that if sizing is critical you call fist and we can then check available stocks and advise. Since you say that the dimensions were 'well out' this is something that we would like to investigate. A millimetre od two might be acceptable but 'well out' suggests more like an inch or two which we would all find wholly unacceptable. We will await you feedback, if you'd care to call us.

Posted 6 years ago

“Excellent service. Can’t believe how quickly I got my order. And great prices too.”

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Posted 6 years ago

“Quality products and good communication about delivery issue.”

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Posted 6 years ago

“Ordered in the morning arrived next day. Amazing service.”

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Posted 6 years ago

“Toolpost managed my order efficiently and quickly. Items were very well packaged. Communication was good by email and on the phone. I give only 4 stars as their website format is a little odd...they even need a small section telling you how to go through the selection,ordering and paying process; whereas on most online shops, the process is obvious. Also there is not a paypal payment option.”

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Posted 6 years ago

“Stocked the items I was looking for, with a quick dispatch while keeping me updated with progress.”

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Posted 6 years ago

The Toolpost is rated 4.8 based on 2,157 reviews