The Toolpost Reviews

Name: The Toolpost
Address: Unit 7,Hawksworth,Didcot,Oxfordshire, Oxfordshire
Rating: 4.81

4.8 Rating 2,158 Reviews

96 %

of reviewers recommend The Toolpost

Company Reviews

Questions

Metrics

4.8

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01235511101

Email:

sales@toolpost.co.uk

Location:

Unit 7,Hawksworth,Didcot,Oxfordshire
Oxfordshire
OX11 7HR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very high standard of customer service really good information about product bought”

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Posted 5 years ago

“Clear and informative website. Reasonable prices. Simple order process. Fast delivery and well packaged.”

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Posted 5 years ago

“Outil conforme a mes attentes. Emballage soigné et expédition très rapide. Bravo.”

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Posted 5 years ago

“Excellent customer service and prompt dispatch. Incorrect delivery address.”

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Posted 5 years ago

“First class, product, and service. A+++”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“A wide but far from complete range makes Toolpost a very useful turners' resource. The knowledgeable but strongly worded service can sometimes come through a little strangely - just add common sense.”

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Posted 5 years ago

“Efficient system”

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Posted 5 years ago

“Very attentive staff, good products, good prices. Thank you.”

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Posted 5 years ago

“Ordered a wood carving knife . Item arrived 2 days earlier than quoted date , and exceeded expectations as to quality . Good experience , will use again .”

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Posted 5 years ago

“brilliant service every time”

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Posted 5 years ago

“Purchased a stepped light pull drive and drill bit. Service was good but I did think the delivery was a bit much, carrier was yodel who are useless. Drill bit broke on second project, contacted toolpost and they were again good and despatched a replacement which arrived the following morning by Royal Mail. This did make me think why didn’t they deliver this way on the original order, quicker and cheaper!”

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Posted 5 years ago

Good morning. We're glad the replacement drill arrived. The reason we don't use Royal Mail si that the insurance for our products and our customers isn't up to what we expect - as ever, you get what you pay for. Everything is fine until it's not, and then it's a real headache with Royal Mail. For goods with a value of upto £30 we use Yodel, but for anything over £30 and under 30kg it's a fixed charge of £7.85 and is handled by Parcel Force. Over the past 20 years we have dealt with many handlers, and thus far, Parcel Force are the most effective and versitile. I hope this clarifies things. Thanks again and we look forward to assisting you again in the future. Felix

Posted 5 years ago

“Good quick service and delivery. Providing good product at the right price.”

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Posted 5 years ago

“Good value fast efficient service and kept well informed.Only criticism item slightly over packaged with plastics.”

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Posted 5 years ago

“First class service. I placed an order and it was delivered the next day. Excellent 🙂”

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Posted 5 years ago

“Delivered on time. Good quality and price”

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Posted 5 years ago

“excellent service, informed all the time about the parcels whereabouts and was well packaged, would definitely use again.”

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Posted 5 years ago

“Tools are excellent and "just what it said on the tin". Service information is first class describing a delivery which was for me rather slow. Ended well though and I'm a happy bunny”

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Posted 5 years ago

“Brilliant service from both Toolpost and Parcel Force. Ordered chuck yesterday at 12.57pm and delivered today at 3.04pm. I haven't useed it yet, but I've fitted the jaws and it's sweet as a nut.”

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Posted 5 years ago

Thanks for the kind words, Phil. We do everything we can to stay top of the game and keep people dealing with a family business. Happy turning and enjoy the chuck. We use them every day and have around 35 of them all running like a dream after many many years of service. Best, Felix General Manager @ The ToolPost

Posted 5 years ago

“Delivery was within a couple of days of ordering. The tools were well packed as usual. Great service and good value. The new improved website is much easier to use.”

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Posted 5 years ago

It was a long time coming, but my father, then team and I worked hard at the start of the year to get the site live and we're glad people are finding it great to use - and hopefully discovering more of the 5,000+ products we stock... Thanks for the kind words. Kind regards, Felix General Manager @ The ToolPost

Posted 5 years ago

The Toolpost is rated 4.8 based on 2,158 reviews