The Toolpost Reviews

Name: The Toolpost
Address: Unit 7,Hawksworth,Didcot,Oxfordshire, Oxfordshire
Rating: 4.81

4.8 Rating 2,158 Reviews

96 %

of reviewers recommend The Toolpost

Company Reviews

Questions

Metrics

4.8

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01235511101

Email:

sales@toolpost.co.uk

Location:

Unit 7,Hawksworth,Didcot,Oxfordshire
Oxfordshire
OX11 7HR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered from the United States and received the order within four days. I found that unbelievable. Thanks”

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Posted 5 years ago

“Product was excellent value, well wrapped and promptly received with good tracking.”

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Posted 5 years ago

“I purchased a 2" chuck and a 1Morse Taper Arbor to fit my Axminster Lathe, they don't make one yet. The service was very good, easy use web site, tracked delivery, excellent information regarding Order number, delivery details and tracking number. The chuck and arbor are of excellent quality and fit a treat! Thank you The Toolpost.”

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Posted 5 years ago

“I have used Toolpost on a number of occasions items arrrive next day and they let me know if anthing is going to be missing and follows later.”

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Posted 5 years ago

“I would give 0 stars if I could. Ordered a chuck that was out of stock and, I believe, discontinued. Told it would be delivered today only to get an email telling mw that if I want a chuck, the closest alternative is £44 more expensive. No acknowledgement of fault and no offer of compensation, just a refund! If I'd had £150 then I wouldn't have needed a low price option. Now woodturning will have to wait until next month!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to reply. Sadly stocking and availability are part and parcel of the retail world. The last of the style of chuck you ordered was purchased last week and as such was no longer and has since been removed from the site. I have also ensured to check all correspondence pertaining to this order and can confirm that there has been no communications about delivery of the items to you as a result of your online order. A full refund was offered in order that you could source an alternative elsewhere, but compensation does not seem applicable simply due to availability. I appreciate this is frustrating as the alternative option is more expensive, but this is because it is a more capable piece of equipment and thus more costly to manufacture.

Posted 5 years ago

“Great company with excellent service, that's why i keep going back to buy things”

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Posted 5 years ago

“I have dealt with The Toolpost for a number of years, and as always sound advice and superb service.”

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Posted 5 years ago

“Excellent service. Bought a chisel had a job to get it out of the protective wrapping. Well done Toolpost wonderful service.”

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Posted 5 years ago

“I asked for my order to be left in our rear sun porch if we were not at home. The parcel was left next to a wheelie bin instead.”

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Posted 5 years ago

Sorry to hear that the courier did not carry out the requested task. We have passed this feedback to the logistics agent to help ensure this does not happen in future. Thanks again for sharing your feedback. Kind regards, The ToolPost Team

Posted 5 years ago

“I bought backing plates for my super precision chucks to convert them from vb36 type to m33x3.5. Great product. Great service. Great price. Excellent”

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Posted 5 years ago

“The parcel didn't arrive next day as I was told, but as I am in the Highlands I didn't expect it to! It was nicely packed and high qaulity goods as always.”

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Posted 5 years ago

“Great selection of tools and equipment at a good price. Delivered quickly to.”

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Posted 5 years ago

“Fast delivery, no issues.”

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Posted 5 years ago

“Great price, fast delivery, will be using again for sure.”

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Posted 5 years ago

“everything was easy, delivery quick,all in all good service”

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Posted 5 years ago

“I’ve always been very happy with the service I get from ToolPost. There overseas support is great.”

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Posted 5 years ago

“I ordered a Wolverine vari-grind jig over the bank holiday weekend and expected a delay in delivery due to this. My order arrived within days of placing it and was exactly what I wanted. Great service and a great product.”

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Posted 5 years ago

“First class service 10/10 Great communications and immediate dispatch. A great business to deal with.”

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Posted 5 years ago

“very good communications by email letting you know the progress of the order. Good delivery, no problems at all”

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Posted 5 years ago

“The items I ordered were of very good quality. Communication with Toolpost was excellent. Items arrived within two days. Well recommended. I will be buying from them again.”

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Posted 5 years ago

The Toolpost is rated 4.8 based on 2,158 reviews