The Toolpost Reviews

Name: The Toolpost
Address: Unit 7,Hawksworth,Didcot,Oxfordshire, Oxfordshire
Rating: 4.81

4.8 Rating 2,157 Reviews

96 %

of reviewers recommend The Toolpost

Company Reviews

Questions

Metrics

4.8

Based on 2,157 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01235511101

Email:

sales@toolpost.co.uk

Location:

Unit 7,Hawksworth,Didcot,Oxfordshire
Oxfordshire
OX11 7HR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phone advice and product knowledge excellent. Fast delivery. I will definately use again.”

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Posted 8 years ago

“Good serivice and advice on contacting for info. Easy orering and fast delivery.”

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Posted 8 years ago

“The service is very prompt and the delivery is prompt and very well managed. When I make an order, I have to initially refer to the Robert Sorby Catalogue first in order to exactly fix the requirement and part numbers as the Tool-Post web-site information on their products is sometimes not very clear.”

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Posted 8 years ago

We have sympathy with your observation. We hope to be launching our new website soon and that, we hope, will overcome shortfalls such as these. Still, I'm pleased that we are able to resolve the issues for you by phone. Thanks.

Posted 8 years ago

“Good product and quick delivery.”

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Posted 8 years ago

“Have dealt with Toolpost several times found them very helpful and delivery has usually been next day”

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Posted 8 years ago

“Well done!!! Very quick service! Wish the velcro tab at the neck were a bit longer but otherwise, it is great!!”

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Posted 8 years ago

“I purchased a woodturning smock which, to say the least I am very pleased with. The design and quality of materials is exemplary. I had cause to contact them and their response was immediate and my query resolved. I have no hesitation whatsoever in recommending Toolpost. Derek Fitchett”

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Posted 8 years ago

“Quick dispatch, items as described and well packed.”

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Posted 8 years ago

“Had a problem with one item in my order, it was sorted out very quickly and very satisfactorily. Always a test of a supplier, but Toolpost get top marks for that. Other than that only a small issue with items that were out of stock; there was no communication at time of order that the items weren't available so the wait for them was unexpected. Overall a good supplier with a very informative web site.”

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Posted 8 years ago

“Very good quality and fast service”

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Posted 8 years ago

“Tools good, Website abysmal difficult to navigate looks totally hand coded and outdated. Does not cope with autofill tools.”

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Posted 8 years ago

Mea Culpa. Hopefully the new website will be up soon and that should resolve these issues. Believe me, as the poor sap that has to do al that hand coding, the change can't come soon enough. Small business have challenges in finding the resources to make huge website rebuilds so all we can ask is that you view the situation sympathetically until we can get the requisite amount of work completed.

Posted 8 years ago

“Great Service delivered on time, can't fault them.”

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Posted 8 years ago

“The attention to detail by the staff was the best I have experienced. The embroidery on the smock was checked in case I had mis-spelt the name. The order was then processed very promptly and delivered in the forecast time slot. Well done.”

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Posted 8 years ago

“Very good service, made my order on Friday evening and received my goods on Tuesday..I phoned a couple of times for advise and each time they were very helpful.”

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Posted 8 years ago

“Fast, Efficient Service. Very Good Company to Deal With.”

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Posted 8 years ago

“All done and dusted, well pleased with the service and the delivery.”

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Posted 8 years ago

“Very quick and easy, didn't realise they made draw knifes in Pakistan”

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Posted 8 years ago

“Great Item Woodturning smock and good delivery”

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Posted 8 years ago

“I ordered a Pro designed smock, excellent service and quality, better than I expected.”

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Posted 8 years ago

“Very good service and delivery will shop here again.”

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Posted 8 years ago

The Toolpost is rated 4.8 based on 2,157 reviews