The Toolpost Reviews

Name: The Toolpost
Address: Unit 7,Hawksworth,Didcot,Oxfordshire, Oxfordshire
Rating: 4.81

4.8 Rating 2,158 Reviews

96 %

of reviewers recommend The Toolpost

Company Reviews

Questions

Metrics

4.8

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01235511101

Email:

sales@toolpost.co.uk

Location:

Unit 7,Hawksworth,Didcot,Oxfordshire
Oxfordshire
OX11 7HR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall a good service. The products were fairly priced, and the delivery time was fine. I would advise however that the message that customers receive immediately after placing an order, which dedicates more than half of the text to potential problems with delivery be toned down somewhat, as it does give the impression that problems are likely. I had no problems whatsoever, but felt a little anxious until the package arrived. Will use The ToolPost again myself, and recommend to others.”

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Posted 6 years ago

“Superb advice and service. Very quick delivery of items, received within 24 hours of order.”

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Posted 6 years ago

“Service spot on, ordered one Day delivered next day, goods as described”

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Posted 6 years ago

“Unbelievable fast delivery. Great customer service. Good product. Thank you”

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Posted 6 years ago

“The Powercap was much cheaper from The Toolpost and the ordering process quite easy. Delivery took only two days and I was kept informed throughout. Excellent service and highly recommended.”

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Posted 6 years ago

“I had the powered respirator shipped to the US in 3 days. Excellent service”

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Posted 6 years ago

“Expert knowledge and guidance from Toolpost. The quality of the products purchased so far has been excellent. I have just started wood turning as a hobby so having a company such as Toolpost to consult is brilliant. Thanks”

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Posted 6 years ago

“Any time i have had any dealings with the Tool Post the service has been 1st class”

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Posted 6 years ago

“Very prompt and efficient service. Would definitely recommend.”

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Posted 6 years ago

“Everything is OK thanks for a fast delivery and service”

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Posted 6 years ago

“Products very good, next day delivery service good but overpriced for a small very light weight ziffy bag. Advised toolpost that their website is poor and hard to use. We understand they will be updating it?.”

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Posted 6 years ago

“Toolpost provide a great service - a competitive price and a very prompt delivery”

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Posted 6 years ago

“very prompt and efficient service”

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Posted 6 years ago

“Postage is expensive. Some choice on postage would be good.”

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Posted 6 years ago

Thanks for sharing your feedback. We pass on the direct costs of the courier service, without any margin, to keep these as low as we can. Any alternative service (The Post Office included) would either prove more expensive or not offer the level of insurance/tracking which we believe necessary or which the legal requirements demand on certain items. Our UK shipping is a flat rate, as the logistics and packaging do not differ based on size or weight - up to a certain point of course. We have worked hard to build a relationship with our logistics company to ensure that where issues do arise, we are able to resolve them quickly and effectively for our customers - we do not believe that we would have the same control of confidence in alternative means of shipping. Thanks again for shopping with us and I hope you understand our perspective and situation on the above. Best, Felix

Posted 6 years ago

“Brilliant. Excellent service for quality products”

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Posted 6 years ago

“Good service and fast delivery”

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Posted 6 years ago

“Very efficient delivery unable to rate the product yet but looks well made satisfied”

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Posted 6 years ago

“great products and excellent service”

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Posted 6 years ago

“As always it is a pleasure to do business with The Toolpost: A comprehensive selection of stuff for wood turners (although sometimes a bit difficult to find what one is looking for on the very large and refreshingly "old fashion" website which contains a wealth of information on all aspects of wood turning). In addition the owner Peter Hemsley is a very helpful and competent person which have helped me on several occasions. So I can only recommend this shop very warmly. Interestingly, the shipment from UK to Denmark is very often faster than what seem to possible for the Danish postal system. Really a pity that UK is leaving us next year...”

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Posted 6 years ago

“It's English. I'm NZ ,same people!”

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Posted 6 years ago

The Toolpost is rated 4.8 based on 2,158 reviews