The Toolpost Reviews

Name: The Toolpost
Address: Unit 7,Hawksworth,Didcot,Oxfordshire, Oxfordshire
Rating: 4.81

4.8 Rating 2,157 Reviews

96 %

of reviewers recommend The Toolpost

Company Reviews

Questions

Metrics

4.8

Based on 2,157 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01235511101

Email:

sales@toolpost.co.uk

Location:

Unit 7,Hawksworth,Didcot,Oxfordshire
Oxfordshire
OX11 7HR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent pricing and fast delivery, how can you beat that? Good communication throughout the process makes the ToolPost a pleasure to do business with!”

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Posted 8 years ago

“Very good service. Quick, well packed items. When I made a mess of an order, it was sorted within the week with no complaints, just co-operation.”

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Posted 8 years ago

“Items arrived most speedily and were exactly as described, were well packed and price was better than expected. Will use The Toolpost again. Bill”

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Posted 8 years ago

“Iwas very pleased with the speed and efficiency My order was dealt with”

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Posted 8 years ago

“Excellent speedy service as ever. Thank you.”

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Posted 8 years ago

“I'm very pleased indeed. Before ordering the product, I telephoned for advice, and was given excellent, polite and friendly service. I then made the order at 1445 on Monday, and received the item first post the following morning. The product is really excellent quality, and just what I needed. I'll have no hesitation in ordering from Toolpost in the future.”

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Posted 8 years ago

“Good telephone advice and very quick delivery - recommended.”

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Posted 8 years ago

“Wrong goods delivered. Everything sorted out on the phone straight away. Perfect.”

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Posted 8 years ago

“Excellent Service and Quick delivery.”

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Posted 8 years ago

“Excellent service, using DPD is a good choice as they are by far the best carrier giving an early text, or email, notice of a 1 hour slot when your delivery will arrive, can even track the driver if you wish! Toolpost have a great range of tools, at excellent prices. Highly recommended”

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Posted 8 years ago

“Very prompt service, but a little disappointed with one of the blanks which had a nasty knot hole which went three quarters of an inch into the blank.”

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Posted 8 years ago

“Placed my order at 4pm one day, it arrived by noon the following day. what more do I need to say other than it's been to darn cold to go into the workshop to try it.”

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Posted 8 years ago

“The smock is a brilliant design - shame the VAT element wasn't given more prominence in the advert! If I'm to nit pick I think the sleeves could do to be a little bit longer (no doubt there are those who would suggest the opposite - perhaps the answer might be multiple lengths - I know stock numbers probably preclude this) I think the collar fastening might be better as a button and dual button holes. The Velcro makes the front of the collar very stiff and when you bend your head forward to look down it tends to restrict breathing by digging into the neck! As I have said, the design is good - it just needs a bit of tweaking”

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Posted 8 years ago

John, thanks for your feedback. I'm afraid that the only answer to a perfect fit is to find the perfect tailor. We have lengthened the sleeves and yes, as you say, people have complained that they are 'too long'! There's no winning in this game, it seems. May I make a suggestion regarding the collar (which will soften as the garment is used and washed). Instead of wrapping the collar closely around your neck like a scarf, try bringing the two closure ends together such that they cross at about ninety degrees rather than being in line. This flattens the collar but still keeps the chips away. You can adjust the angle of crossover to alter the protrusion of the collar. Maybe you're a bit like me and don't have a lot of neck to wrap it around! Thanks again for the feedback.

Posted 8 years ago

“Despite being told, when placing order, that carriage would be £11.90 I was charged a much increased £15.88. I think this was poor practice and has left me with a poor opinion of how The ToolPost deals with it's customers.”

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Posted 8 years ago

Jack. Why didn't you get straight back into contact as soon as you spotted the error? You are perfectly correct: someone here has made an error and charged you the shipping rate for deliveries in the Republic. We'll arrange for a credit to your card for the difference, today. Apologies for the error. Maybe we need to improve the geography syllabus in schools too?

Posted 8 years ago

“Helpful, quick and sent exactly what was required. Will use them again.”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Excellent range of products and sound advice if you need it. Despatch was prompt.”

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Posted 8 years ago

“Fantastic customer service from one of the originals out there. Will definitely be back.”

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Posted 8 years ago

“Managed to buy some foam backed sanding discs that are difficult to find POSTAGE AT OVER £3 WAS VERY EXPENSIVE!!”

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Posted 8 years ago

“I ordered just one item from the Toolpost. Ordering on line was easy and trouble free. The item arrived within a couple of days. My only criticism was the fact that I got an e mail from the delivery company stating that my item would be arriving on Thursday 7th January. I then got a further e mail from them stating that there was a delay in that they had not received the item. I actually got the item on Thursday delivered by Royal Mail. Regards”

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Posted 8 years ago

The Toolpost is rated 4.8 based on 2,157 reviews