The Vial Store Reviews

Name: The Vial Store
Rating: 4.55

4.6 Rating 49 Reviews

88 %

of reviewers recommend The Vial Store

Company Reviews

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Metrics

4.6

Based on 49 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

1-888-755-0495

Email:

sales@thevialstore.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we order 13 dram red vials for our dispensary from the vial store. no thrills, easy ordering, comes on time. when issues arise they take care of us instantly. thanks”

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Posted 4 years ago

“Was looking for a new supplier for my pharmacy when I stumbled across the vial store. Their website was very easy to navigate and I was able to fine the size and color I was looking for within a matter of minutes. I ordered what I needed and received my order in 3 days. Excellent service, will definitely be continuing my business with them!”

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Posted 4 years ago

“Vial store is top notch! Been ordering Philips pop tops from then for a year. Quality and consistent.”

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Posted 4 years ago

“I order five star amber vials from the vial store weekly. They are consistent, quality is great, no issues here”

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Posted 4 years ago

“We order the Philips pop tops from The Vial store for over 4 years. No issues. Even when items are not available or out of stock, they notify us immediately and always do right by us. Thank you guys!”

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Posted 4 years ago

“These guys are great. Ship instantly, I get vials for my pharmacy within 3-4 days at most.”

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Posted 4 years ago

“Scammers!!!! Items are not as described or pictured. Sales Manger is an ass!”

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Posted 4 years ago

“The legit sent me package line this. ( pic below) Not only were there containers missing but some so stuffed up I couldn’t use for a sellable product. Their boy joe didn’t see any problem on their end and was more concerned with my attitude than he was rectifying the situation. Joe better watch how he handles stuff before someone smacks the $h!t out of him.”

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Posted 5 years ago

“I have been using The Vial Store since they have opened. Nice honest family business who will always treat you right and help you out. We order vials and liquid ovals for our pharmacy. There chat feature online is amazing, its like a quick text and you get what you need!”

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Posted 5 years ago

“Great prices on all types of vials. Definitely will shop here frequently.”

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Posted 5 years ago

“I recently visited the Vial Store and I must say I had a very pleasant experience. The employees were helpful and knowledgeable. They answered all my questions and were prompt with my order. The customer service here was top notch.”

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Posted 5 years ago

“Ordered tubes from The Vial Store. When the item was delivered, it was different from the ones listed on the page. Emailed them about the discrepancy, no word for four days. Finally contacted them on their chat to tell them what I ordered didn't match their website description. They said that I was wrong and they sent the right tubes. The website description listed two different sizes on 7/5 as 116mm and 120mm, then they changed it to 120mm on 7/11 to match the size they told me. Then on 7/12, they changed the image to the item they actually sent me. The boxes state that the size of the tube is 115mm so they are still listing the item incorrectly on their website. Then I had the privilege of interacting with their Sr Manager, Yousef Arman. He proceeds to tell me that the items he sent is right and is adamant that the tubes I received is 120mm and that the product description and pictures don't matter because the manufacturer can change what they sent, so no responsibility on their end. Very dishonest company with devious employees. They did accept the return and waive their restocking fee but they don't want to pay to ship it back.”

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Posted 5 years ago

“Great products and affordable prices⭐️⭐️⭐️”

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Posted 5 years ago

“Some of them kept breaking while opening them”

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Posted 5 years ago

“I love it easy order and fast shipping and great services”

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Posted 5 years ago

“I reached out to The Vial Store via online chat and within a matter of a couple of minutes was helped by Joe. He was able to help me find the item I was looking for, at the price I was looking for. Top notch product, price AND customer service. Thank you”

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Posted 5 years ago

“My experience with The Vial Store was great. There was a little mix up with my order however, after contacting them; they were able to clear it up very quickly. I so appreciate customer service and the managers! Thank you Vial Store!! Fr Walt”

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Posted 5 years ago

“Excellent Products!!!”

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Posted 5 years ago

“Great product and fast shipping!”

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Posted 5 years ago

“great prices ..friendly and fast service . i highly recommend”

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Posted 5 years ago

The Vial Store is rated 4.6 based on 49 reviews