The Watch Lab Holdings Ltd T/A The Watch Lab Reviews

Name: The Watch Lab Holdings Ltd T/A The Watch Lab
Address: The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood, Preston
Rating: 4.36

4.4 Rating 994 Reviews

85 %

of reviewers recommend The Watch Lab Holdings Ltd T/A The Watch Lab

Company Reviews

Questions

Metrics

4.4

Based on 994 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01772 655003

Email:

info@thewatchlab.co.uk

Location:

The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood
Preston
PR2 9YW

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The Watch Lab Holdings Ltd T/A The Watch Lab 1 star review on 14th September 2024

Theresa Everard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very knowledgeable and efficient. Flexible with pricing after it was established that the battery was not the issue and a full service was required. The watch was returned much quicker than was anticipated which was good, but perhaps need to be more realistic with the time estimate if possible. I was told it would be circa 8 weeks and in fact it was circa 2-3 weeks. Overall - very impressed and we will use you again.”

Helpful Report

(Louise Ball) - Posted 9 years ago

“Hadn't heard of Watch Lab before. A good quick service. Anywhere else I tried wanted to send my watch away. Very helpful and explained exactly what they would do.”

Helpful Report

(Kris Boyle) - Posted 9 years ago

“The service was a good experience good info given by personnel and prompt same hour repair carried out . Will go back to them as i have a number of expensive watches and recommend The watch lab to many friends. Merry Chrstmas to all at watch lab Yours Faithfully James Sneddon”

Helpful Report

(Scott Cunningham) - Posted 9 years ago

“Always friendly and helpful staff, quick and good value service / advice. I have purchased various watches and had repairs/ adjustments made with the watch lab and am never disappointed.”

Helpful Report

(Steve McKnight) - Posted 9 years ago

“Had a wonderful experience with Greer at your Glasgow, Silverburn kiosk. We had a Rotary watch cleaned and it also had a battery change. We returned for a second time and had an Armani watch cleaned. On both occasions we dealt with Greer and I have to say it was a completely satisfying experience. His knowledge of the watches and his customer service was impeccable. I would definitely use this service again and hope to deal with Greer again.”

Helpful Report

(Greer Hart) - Posted 9 years ago

“The WATCH Lab in Manchester has serviced and repaired my Breil and Accurist watches for a number of years, I wouldn't take them anywhere else. The recent battery replacement and clean to my Accurist watch was as good and cost effective as always”

Helpful Report

(Kyle Askew) - Posted 9 years ago

“Replacement of batteries on my Lorus watch undertaken quickly and to a high standard”

Helpful Report

(Jake Hignett) - Posted 9 years ago

“I was in Glasgow, Buchanan Galleries, my Tagheuer watch needed a new battery. I was told the price in advance and how long it would take. We went and did some shopping and it was ready for me when we got back. Very satisfied.”

Helpful Report

(Colin Stuart) - Posted 9 years ago

“Excellent service should be a given. It makes business sense. Unfortunately though it remains elusive in the High Street. But the guys at The Watch Lab have it nailed. Friendly, helpful, quick and reasonably priced. Why go elsewhere? Keep up the good work. It's a recipe for success! Replaced new battery on Tag at Cribbs Causeway, Bristol. Customer: Simon Thomas”

Helpful Report

(Jake Hignett) - Posted 9 years ago

“Very good, would recommend highly”

Helpful Report

(Jake Hignett) - Posted 9 years ago

“The Glasgow Buchanan Galleries branch had 2 guys working, both were friendly, knowledgable ans helpful. Brilliant experience, great price and fast. 10/10. Well done.”

Helpful Report

(Colin Stuart) - Posted 9 years ago

“I was shopping in Silverburn Shopping Complex in Glasgow when I saw ,The Watch Lab , I needed a Battery for my Gucci Watch so asked for a cost , to be honest the cost was the same as The Jewelers across from The Watch Lab but Greer explained what was involved in changing a battery , it's not as easy as taking the back off and sticking a battery in, he also said he would have it replaced within 30 minutes, and true to his word it was , The Jewelers said it would be about 4 to 6 weeks before I got it back, so I would definitely recommend The Watch Lab , first class service and would def use again”

Helpful Report

(Greer Hart) - Posted 9 years ago

“The staff at the watch Lab in Cribbs Causway were very friendly and helpful, Chris Pope explained exactly what work was needed and how long it would take. The watch was a Tag, which needed a battery change a pressure testing after. A very good service which I would recommend and use again.”

Helpful Report

(Chris Pope) - Posted 9 years ago

“Staff were very knowledgeable, polite and helpful. The repair was conducted quickly and perfectly..”

Helpful Report

(Greer Hart) - Posted 9 years ago

“Asked The Watch Lab to fit a new watch battery in my watch, which they did. It's a slightly oversized watch and a lot of jewellers are reluctant to open it. Was not a problem here. They also resealed it which, apparently, is important. I haven't been underwater since but should I do so I have confidence that I will know what time it is.”

Helpful Report

(Steve McKnight) - Posted 9 years ago

“Really friendly and efficient service, took my Mondaine watch to the Silverburn branch to get a new battery and the two guys serving couldn't have been more helpful.”

Helpful Report

(Calvin Blackburn) - Posted 9 years ago

“Found Nathan very knowledgeable about my pariticular watch which gave me confidence to leave it with the them at Watch Lab. Got a call back within time specified and was very happy with the service. Would definitely go back again and recommend them to others.”

Helpful Report

(Nathan Davies) - Posted 9 years ago

“Amazing service at the manchester arndale branch. The employees were very friendly and had a good sense of humour. After the great service i received the first time with the replacement wrist strap from my hugo boss orange, i went back less than a week later with a police executor black steel watch to get the size re-adjusted, and they got it done in a reasonable time frame. Thank you for your service!”

Helpful Report

(Steven Rothwell) - Posted 9 years ago

“The team replaced the battery in my Thomas Sabo watch. The team in the Arndale Centre in Manchester were very helpful and gave me sound advice. I have since used the outlet in The Potteries Centre in Hanley where they replaced a strap for me on my sons watch. I will definitely be using The Watch Lab in the future.”

Helpful Report

(Steve McKnight) - Posted 9 years ago

“Great service. Good advice, prompt and polite.”

Helpful Report

(Greer Hart) - Posted 9 years ago

The Watch Lab Holdings Ltd T/A The Watch Lab is rated 4.4 based on 994 reviews