The Watch Lab Holdings Ltd T/A The Watch Lab Reviews

Name: The Watch Lab Holdings Ltd T/A The Watch Lab
Address: The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood, Preston
Rating: 4.36

4.4 Rating 994 Reviews

85 %

of reviewers recommend The Watch Lab Holdings Ltd T/A The Watch Lab

Company Reviews

Questions

Metrics

4.4

Based on 994 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01772 655003

Email:

info@thewatchlab.co.uk

Location:

The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood
Preston
PR2 9YW

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The Watch Lab Holdings Ltd T/A The Watch Lab 1 star review on 14th September 2024

Theresa Everard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were quick and friendly with the fixing of my mother in law's watch.”

Helpful Report

(Will Owen) - Posted 7 years ago

“Everything was fantastic. Not the first time I've used them and certainly won't be the last.”

Helpful Report

(Philip Bonney) - Posted 7 years ago

“I was visiting Leeds and saw your shop . I asked for my battery to be replaced and also to shorten the watch bracelet, at the time the shop was busy and could I leave my watch and return in an hour. When I returned the battery had been replaced and the watch was working, I did not try the watch on my wrist but was told the links taken out were in the plast W hen I got home I tllok the watch from the bag and realised the bracelet had not been shortened. I rang the shop and they refunded the money for not carrying out the shortening”

Helpful Report

(Greg Wood) - Posted 7 years ago

“My Kenneth Cole watch needed a new battery and I wen to your Brent Cross outlet. The team there were very clear on how long it would take and the price and it was ready when the told me it would be. The service was quick and courteous.”

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(Brijesh Tailor) - Posted 7 years ago

“Good prompt service, friendly”

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() - Posted 7 years ago

“Excellent service”

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(Damien Columb) - Posted 7 years ago

“COMPETENT BUT SLOW AND EXPENSIVE”

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(Louise Ball) - Posted 7 years ago

“One hour turnaround on Omega Seamaster battery change, very pleased.”

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(Callum Piper) - Posted 7 years ago

“Very polite, efficient service”

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(Philip Bonney) - Posted 7 years ago

“Excellent customer service”

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(Steven Rothwell) - Posted 7 years ago

“The information given was above that of your competitors. Staff fully explained the process with good manners and politeness, calming any of my concerns.”

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(Colin Stuart) - Posted 7 years ago

“The assistant was extremely helpful and with a friendly and positive attitude. It's like it's her own business and she wants to deliver great service to all.”

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(Sarah Stanway) - Posted 7 years ago

“I have just got my Omega Seamaster back from a service and refresh, dropped the watch off 22/10/16 and was ready within the time discussed, the watch when dropped off had been worn daily for 10 years and had scratches all over the case and bracelet, it came back like new, no a mark on it, keeping great time. Top job, not cheap but I think worth it.”

Helpful Report

Posted 7 years ago

“I brought my Longine Watch in to replace the battery and I thought repair the calendar movement. The battery was replaced for £69.95 and nothing more was done to the watch. I brought the watch back because the calendar was not working. I was informed the £69.95 was only to replace the battery. What a ripoff. Make sure if you bring your watch to them to repair what you are paying for. Don't know why anyone uses their service.”

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Posted 7 years ago

“Used the watch lab on two occasions and both times outstanding workmanship not the cheapest but you pay for what you get.”

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(Steve McKnight) - Posted 7 years ago

“They were very knowledgable and efficient. Vintage watch cleaned look brand new”

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(Louise Ball) - Posted 7 years ago

“Not competitively priced I was quoted £20 to remove one link! This job takes less than 2 minutes and I was told they have a back-log so I would have to return in 3 hours. I went to leicester market and paid £5 and the link was removed within a minute.”

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Posted 7 years ago

“Had two links taken out of a hearing watch for the blind and it cost £20, which is disgraceful for a few minutes work.”

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Posted 7 years ago

“Polite, quick & efficient service.”

Helpful Report

(Nathan Davies) - Posted 7 years ago

“Quick and good value.”

Helpful Report

(Scott) - Posted 7 years ago

The Watch Lab Holdings Ltd T/A The Watch Lab is rated 4.4 based on 994 reviews