The Watch Lab Holdings Ltd T/A The Watch Lab Reviews

Name: The Watch Lab Holdings Ltd T/A The Watch Lab
Address: The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood, Preston
Rating: 4.36

4.4 Rating 994 Reviews

85 %

of reviewers recommend The Watch Lab Holdings Ltd T/A The Watch Lab

Company Reviews

Questions

Metrics

4.4

Based on 994 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01772 655003

Email:

info@thewatchlab.co.uk

Location:

The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood
Preston
PR2 9YW

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The Watch Lab Holdings Ltd T/A The Watch Lab 1 star review on 14th September 2024

Theresa Everard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very friendly efficient.fixed my seiko strap and a new watch glass.”

Helpful Report

(Neil Ritchie) - Posted 9 years ago

“The Watch Lab in Reading are great. Service is friendly, reasonably priced and speedy. Very happy with the results.”

Helpful Report

(Rick Dickinson) - Posted 9 years ago

“Took my timex watch in for repair to strap link. I was offered a full clean & guarantee to replace all faulty links if found for £15.00. Very good & prompt service from knowlegable & friendly staff.”

Helpful Report

(Callum Ford) - Posted 9 years ago

“first my battery was changed, then i was told that i had got water inside and i needed a new winder and full service costing £180, when my watch was away i was contacted and told that my watch needed to go to the Dreyfuss company for specialist repair at a further cost of £45, when collecting my watch i was told it went to Rotary for repair. Very disappointed with the watch lab and i would be very reluctant to return there for a watch repair”

Helpful Report

(Franky Wooders) - Posted 9 years ago

“My partner bought me a beautiful watch from The Watch Lab, the service has been excellent and I will be recommending you to all my friends!”

Helpful Report

Posted 9 years ago

“Nothing seems to be too much for the very friendly men who work there. I have taken several of my watches for repair and batteries and whenever I go I am always made to feel welcome and appreciated. Such care and attention is rare. Thank you”

Helpful Report

(Steve McKnight) - Posted 9 years ago

“The service was fantastic. Was told the watch would be ready in 30 minutes and they delivered on this promise. Would recommend them to anyone who needs their watch repairing or need to have it looked at. *****”

Helpful Report

(Andy Koritsas) - Posted 9 years ago

“I took my tag watch for a new battery etc to the Preston branch of watch lab. The service was very good and the work carried out within the agreed timescale . I would recommend ... Maybe slightly pricey but customer service and work makes up for it .”

Helpful Report

(Jim Howard) - Posted 9 years ago

“My five year old Pulsar watch had stopped and a replacement battery hadn't worked so I took it to the Watch Lab in Reading. They suggested a new movement to get it working again and with a repair cost of £49.50 I almost decided to just look around for a new one but I liked my existing watch and would probably just look for another one identical, so I decided to have it repaired. When I collected it, I was so pleased that, not only is it working perfectly, but it looks like new again. The advice and service I was given at the Reading counter was excellent.”

Helpful Report

(Aarron Palmer) - Posted 9 years ago

“Very friendly service, seemed very knowledgable, little on the pricy side but would recommend as quick and efficient service completed and collected within the hour.”

Helpful Report

(Matt Davis) - Posted 9 years ago

“I was given a price for the service before any work was done, the initial conversation was quick but all relevant information was included. The turn around time of 45 mins was great and the price was good value.”

Helpful Report

(Aarron Palmer) - Posted 9 years ago

“My husband recently had a watch repaired and serviced and I have to say the watch looks wonderful. It was away for quite a few weeks but it was worth the wait. I would reccomend this company.”

Helpful Report

(Matt Davis) - Posted 9 years ago

“Used the branch in York City Centre to get a new battery fitted in my Skagen watch. Was a busy shopping day but I was dealt with straight away. Told I can pick-up my watch within 45 minutes, which I did. Professional and friendly service!”

Helpful Report

(Callum Ford) - Posted 9 years ago

“Far to expensive and staff give a you the feeling that they are over charging Maurice laciox Movement overhauled Manchester £250 repair for a watch that cost £500 is stupid”

Helpful Report

(Kyle Askew) - Posted 9 years ago

“I have used The Watch Lab for quite a few years. The service received is always of a high standard and professional. I would definitely recommend The Watch Lab in Preston and was very impressed with Jim Howard, who is extremely knowledgeable and helpful.”

Helpful Report

(Jim Howard) - Posted 9 years ago

“Very happy with the advice and service. My watch is a Longines and it had the bracelet renewed and a new glass on the face. I used your Chester store. There were several phone messages going both ways which got a bit confusing hence my reluctance to put very good.”

Helpful Report

(Lorna Stone) - Posted 9 years ago

“Very pleased with the service we received from The WATCH Lab. Although it's not the fastest service, it is a quality service and much needed for quality watches. My husband had two watches serviced and one repaired and he is pleased to have them back looking as good as new. We were served by the very pleasant, Dan Lancaster who was very friendly and knowledgeable about the watches and the service provided by The WATCH Lab, we will definitely consider using them in the future and will recommend to friends and family.”

Helpful Report

(Dan Lancaster) - Posted 9 years ago

“Excellent service and attention from the West Quay, Southampton staff.”

Helpful Report

(Mark Wiseman) - Posted 9 years ago

“Very helpful staff seemed to know there stuff relating to watches will use again”

Helpful Report

(Callum Ford) - Posted 9 years ago

“Excellent service of my omega watch carried out by Keri Holt at West Quay Southampton, very professional company.”

Helpful Report

(Keri Holt) - Posted 9 years ago

The Watch Lab Holdings Ltd T/A The Watch Lab is rated 4.4 based on 994 reviews