The Whisky World Reviews

Name: The Whisky World
Rating: 4.89

4.9 Rating 7,764 Reviews

98 %

of reviewers recommend The Whisky World

Company Reviews

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Metrics

4.9

Based on 7,764 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy order process and fast delivery”

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Posted 3 years ago

“Excellent communication, and service!!”

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Posted 3 years ago

“Good communication and always fast delivery.”

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Posted 3 years ago

“Ordered and delivered within 24 hours. Excellent service. To be recommended.”

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Posted 3 years ago

“My order was for Christmas gifts so I can't comment on the products. I can say that I'm very impressed with the service as they arrived the following day, packaged incredibly well. I was particularly impressed that the presentation boxes for the gin and the whisky were flat packed so no damaged corners. I would definitely order again.”

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Posted 3 years ago

“Extremely efficient order and delivery.”

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Posted 3 years ago

“Fast delivery, well wrapped & as ordered!”

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Posted 3 years ago

“Fast delivery, well package”

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Posted 3 years ago

“Easy online purchase, super quick delivery, very efficient and would use again”

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Posted 3 years ago

“Delivered the next day, very safely packaged”

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Posted 3 years ago

“Brilliant and efficient service”

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Posted 3 years ago

“I buy whiskey for my Husband he loves the Nevis Dew Brand. Whisky World are a great company to deal with as the orders are turned around very quickly.”

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Posted 3 years ago

“The product was boxed really well also it arrived in the post 2 days after ordering. Excellent service!!”

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Posted 3 years ago

“Very informative and incredibly trustworthy. Bought a big ticket bottle of Glenlivet and it arrived safe and secure.”

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Posted 3 years ago

“Extremely disappointed that the bottle of whisky I ordered did not fit the box I also purchased. The box had a personal message on it I was unable to get a refund. Whilst I appreciate this, I consider that as the dimensions of the box were not on the website, an acknowledgement of this and of my disappointment, by a small refund, would have been much appreciated. I will not use this company again”

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Posted 3 years ago

“Quick delivery!”

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Posted 3 years ago

“Fast, fast, fast. Well done.”

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Posted 3 years ago

“Very quickly delivery, Very good package, little bit expensive”

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Posted 3 years ago

“I did Not receive my package and There is no Support answer on it.”

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Posted 3 years ago

Hi Julian, Thank you for your review. It's our sincere regret that you are disappointed with your order; however, as we explained in the email, there was, unfortunately, an issue with your parcel which occurred in transit and we have already sent you a replacement order which should get delivered to you soon. Apologies again for the inconvenience and we thank you for your understanding. Sincerely, Sam TWW Support Team

Posted 3 years ago

“Excellent quality , service, keeping you informed of process and delivery details”

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Posted 3 years ago

The Whisky World is rated 4.9 based on 7,764 reviews