The Whisky World Reviews

Name: The Whisky World
Rating: 4.89

4.9 Rating 7,764 Reviews

98 %

of reviewers recommend The Whisky World

Company Reviews

Questions

Metrics

4.9

Based on 7,764 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how The Whisky World made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not get what I ordered. They did nothing to make it right.”

Helpful Report

Posted 3 years ago

Hi Luis, Thank you for taking the time to leave us a review. I am so sorry that your order has left you feeling disappointed. We were in contact with you via email and offered a few solutions to make this right, but I am unaware if you saw my email as I haven't heard back from you. As we wrote to you, the whisky is still the same, it was only the packaging the bottler has changed, and the warehouse team wasn't aware of this change. I spoke with our dispatch team and introduced steps that aim to ensure that this mistake never happens again. I hope the whisky was still enjoyed despite it not being exactly what you had hoped for. Once again, please accept my sincere apologies for the inconvenience caused. Sincerely, Sam The Whisky World Support Team

Posted 3 years ago

“Very efficient service.”

Helpful Report

Posted 3 years ago

“Good service & price”

Helpful Report

Posted 3 years ago

“Quick, secure delivery of one of my fave whisky. Having toured their distillery a while back. Delivery by the lovely Sophie too. What more could a man want........ Some more soon. Thanks”

Helpful Report

Posted 3 years ago

“The service from the company was good However, the Godet XO Cognac should not really be referred to as Cognac. It's growing area is well outside the main cognac growing region. Not a patch on the likes of Hine, Hennessy or Martell. Really disappointed with our purchase. Had the growing area been detailed I would not have purchased this product.”

Helpful Report

Posted 3 years ago

Thank you for your review. Please see below some information that might be helpful. Cognac is a French Controlled Origin Appellation (AOC) and a name of a city. This cognac AOC is divided in 6 Crus: - Borderies - Bon Bois - Grande Champagne - Bois Ordinaire - Petite champagne - Fins Bois La Rochelle city is located in Bois Ordinaires. The Godet family arrived in La Rochelle from Holland in 1588 and has been producing cognac since then. I hope this clarifies your concern. Kate The Whisky World Support Team

Posted 3 years ago

“Fabulous and amusing little bottles”

Helpful Report

Posted 3 years ago

“Great speedy service and awesome selection of Scotch.”

Helpful Report

Posted 3 years ago

“Speedy delivery plus they have the product in stock that other shops didn’t so ordered on Sunday evening and got it on Tuesday morning that was the main bonus! :)))”

Helpful Report

Posted 3 years ago

“Prompt delivery and the products were exactly as stated! I will be using again.”

Helpful Report

Posted 3 years ago

“Good price, very fast and well packed delivery”

Helpful Report

Posted 3 years ago

“excellent service. grrat range of drams.”

Helpful Report

Posted 3 years ago

“Excellent choice, brilliant service and delivery”

Helpful Report

Posted 3 years ago

“Was apprehensive about using this site as I was ordering an expensive whisky set. I can honestly say the service provided has been excellent and the packaging is second to none. Thank you Whisky World, I will be ordering again”

Helpful Report

Posted 3 years ago

“Execellent service delivered in quick time”

Helpful Report

Posted 3 years ago

“Very quick delivery and lovely gift.”

Helpful Report

Posted 3 years ago

“Used several times. Always excellent service with regular updates on delivery.”

Helpful Report

Posted 3 years ago

“Ordered a bottle of Bohemia Honey. Arrived ahead of expected delivery date. Extremely well packaged. Would recommend”

Helpful Report

Posted 3 years ago

“Whisky arrived very quickly and very securely and safely packed. A stunning whisky too!”

Helpful Report

Posted 3 years ago

“배송이 빨라서 좋았습니다.”

Helpful Report

Posted 3 years ago

“Had what I wanted and it arrived next day at the time specified. What more could I ask for.”

Helpful Report

Posted 3 years ago

The Whisky World is rated 4.9 based on 7,764 reviews