The Works Reviews

Name: The Works
Address: The Works Stores Ltd Midpoint Park Minworth, Sutton Coldfield
Rating: 3.88

3.9 Rating 120 Reviews

74 %

of reviewers recommend The Works

3.9

Based on 120 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About The Works :

The Works is a discount book store also offering discount art materials, toys, games and audio visual products. Please feel free to have a look around our web site and find the book you are looking for.

Visit Website

Phone:

0121 313 6000

Email:

orders@theworks.co.uk

Location:

The Works Stores Ltd Midpoint Park Minworth
Sutton Coldfield
B76 1RN

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The Works 5 star review on 4th December 2024

Vanessa

The Works 2 star review on 24th May 2022

Pam Thompson

The Works 3 star review on 12th December 2021

Mary Melville

Anonymous

Anonymous // 01/01/2019

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“I had an item delivered faulty. I had to wait a week for confirmation that I could send back (you have to ask to return something, even when faulty, even though it's within your rights!) I was told a refund would be made within 3 to 5 days of the item being returned. It took several weeks. I had to open Paypal disputes and chase several times to get a refund. I asked for a small additional amount to cover the inconvenience and was refused. Very poor customer service.”

Helpful Report

Posted 6 years ago

“easy and friendly website, items ordered and delivered the very next day, excellent service and products at an affordable price. extremely satisfied customer”

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Posted 6 years ago

“Love this shop i could browse allday. Nothing like holding a good book in your hand flipping the pages instead of reading it from a screen. Nothing beats that feeling of picking up a lovrly illustrated book and the smell of the new pages. Great store you can find anything here and at bargain prices. This is the only shop i ever go to buy my kids books and the range of childrens books are beyond belief id spend allday in here if i could and it helps that the the staff are allways helpful.”

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Posted 6 years ago

“When i asked about a product they didnt have, they gave information that helped.”

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Posted 6 years ago

“Good selection of games, toys , books and art and craft things all at good prices!”

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Posted 7 years ago

“They had the goods in stock. Delivered it promptly to my local store. When I collected it I was offered a discount on anything I bought in the store. And the sales staff were helpful and friendly.”

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Posted 7 years ago

“They are a store that has great choice for children of all ages. Toys and trinkets plus reduced books, a marvellous selection of those hard-to-find stocking fillers.”

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Posted 7 years ago

“Great stationary and gift ideas at good price point . Large range of items”

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Posted 7 years ago

“It arrived a the store very quickly and was complete”

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Posted 7 years ago

“Very helpful and stock is very good”

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Posted 7 years ago

“The staff are so friendly and cannot help you enough. They took the time to look for a particular book I couldn't find, then ordered it to be delivered in store for free :) . Wonderful!”

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Posted 7 years ago

“Some real bargains and unexpected finds in here.”

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Posted 7 years ago

“Fast delivery excellent services”

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Posted 7 years ago

“easy to order and items here within 2 days , well packaged”

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Posted 7 years ago

“Great value for money and good quality - what more could you want. I've bought many items ranging from craft stash to books for both adults and children. I like their Christmas range of goods too. FAB!”

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Posted 7 years ago

“Good selection of books and toys for children at very competitive prices, website doesn't have the same amount of choice as their stores and the local store layout is very cluttered however i'm always able to find something there for my kids to keep them entertained”

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Posted 7 years ago

“Good value for money, easy to order on line and quick deluvery”

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Posted 7 years ago

“I got two interesting books through click and collect.”

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Posted 7 years ago

“Great prices, great range, and Click&Collect is free, with products delivered to the store quickly. They also give you a 10% off code for purchases in store when you collect your order.”

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Posted 7 years ago

“I recently purchased a number of children's books and stocking fillers from The Works online. There was a great selection and prompt delivery coupled with 25% it was an easy and pleasurable shopping experience.”

Helpful Report

Posted 7 years ago

The Works is rated 3.9 based on 120 reviews