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The Works  Reviews

3.9 Rating 120 Reviews
F
Happiness Grade
Read The Works  Reviews
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Phone:

0121 313 6000

Email:

orders@theworks.co.uk

Location:

The Works Stores Ltd
Midpoint Park
Minworth

F

Delivery - Slow

33.33%
Industry Average
Never received delivery, they use a courier that is famous for not delivering to the right place. Got photo of location but is not my door or any door i recodnise. Very poor service now £30.00 out of pocket and have to now spend more money buying somewhere else.
posted 6 months ago - George Smith
Placed an order on their website for home delivery.
posted 1 year ago - Anonymous
I paid for next day delivery. No reply from the works and was days late.
posted 2 years ago - Anonymous
Online Order. 5 items were missing from the delivery. I sent a query to their customer service and another query 5 days later and they still havent replied to either. They haven't refunded my money nor replaced the missing items.
posted 2 years ago - Joyce
Then I tracked it Friday and found it was on it's way back to the sender! My local delivery man hasn't even seen it so I suppose it got damaged, maybe because of poor packaging (only a guess).
posted 4 years ago - Sueps
Then I tracked it yesterday and found it was on it's way back to the sender! My local delivery man hasn't even seen it so I suppose it got damaged (only a guess).
posted 4 years ago - Sueps
Forget to send things then refund it as they don’t want to pay the delivery on small items!
posted 5 years ago - Anonymous