Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.77

4.8 Rating 2,753 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,753 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have eaten here many times during the week but this was my first meal at the weekend in the Battersea site. Everything seemed as normal and they were as usual incredibly busy. Ordered Squid to start and it was excellent, however the mains really let us down. The family all ordered the fish and chips and it left much to be desired, the batter was incredibly sour and the oil it was cooked in tasted old. Struggled to get the youngest to eat as the bitterness from the batter was quite strong, had to separate the fish from the batter to ensure success. I ordered a surf and turf with Scallops, the Steak although soft was overdone, and the scallops we gritty with the roe being so chewy it was inedible. To be honest should have sent it back but after a long day just wanted to get out of there. Staff never asked if we were happy with the food (might have prompted a response from me) and didnt even say thank you or goodbye when we paid and left. Better during the week.”

Helpful Report

Posted 1 hour ago

Thank you for your review, we have passed your review on to the correct department. Our customers satisfaction are really important to us and a team member will be in touch. If you have any further questions in the meantime please don't hesitate to contact us athome@thewrightbrothers.co.uk Kind Regards The Wright Brothers Team

Posted 53 minutes ago

“Very fresh, excellent quality. Delivered on time as expected. Good separation between fresh and frozen items.”

Helpful Report

Posted 16 hours ago

Thank you for your amazing review, Katherine! We're so pleased to hear that you found our products fresh and of excellent quality. Timely delivery and proper separation between fresh and frozen items are important to us, and it’s great to know we met your expectations. We can’t wait to serve you again soon! Best, The Wright Brothers Team

Posted 1 hour ago

“The tiy peeled shrimps taste wonderful and in a sauce trabsform any fish dish. Wizard thanks”

Helpful Report

Posted 16 hours ago

Thank you for your fantastic review! We're so glad to hear that you enjoyed the flavor of our peeled shrimps and their ability to enhance any dish. Your kind words mean a lot to us and motivate our team to keep delivering exceptional quality. We can't wait to serve you again soon! Best, The Wright Brothers Team

Posted 1 hour ago

“Delicious fresh Ray wings”

Helpful Report

Posted 19 hours ago

Thank you for your fantastic review! We're delighted to hear that you enjoyed our Skate wings. Freshness is our priority, and we're thrilled that it shows in our offerings. We appreciate your support and can't wait to welcome you back for more delicious seafood soon! Best, The Wright Brothers Team

Posted 19 hours ago

“Excellent quality and variety of fish”

Helpful Report

Posted 22 hours ago

Thank you so much for your wonderful review, Neil! We're thrilled to hear that you appreciate the quality and variety of our fish. It's our goal to provide the freshest and finest options, and your kind words inspire us to keep delivering great products. We look forward to serving you again soon! Best, The Wright Brothers Team

Posted 21 hours ago

“Fantastic customer service and quality is superb. Have been ordering for special occasions since COVID when supply issues meant the boss man phoned me to confirm my order etc. Have felt a loyalty since then and it's been worth it in every way. Impossible to get really fresh fish locally so Wright Brothers at Home are the "people" to go to!”

Helpful Report

Posted 1 day ago

Thank you so much for your amazing review, Jane! We're absolutely thrilled to hear about your positive experiences with us. Your loyalty means everything, and we're dedicated to providing you with the freshest fish and exceptional service every time. We look forward to being your go-to for all your special occasions! Best, The Wright Brothers Team

Posted 1 day ago

“Our regular freezer staple and weekday meal of champions.”

Helpful Report

Posted 1 day ago

Thank you for the fantastic review, Younghee! We're so glad to hear that our products have become a freezer staple for you and your go-to meal on weekdays. Your support means the world to us, and we can’t wait to keep providing you with top-notch meals in the future! Best, The Wright Brothers Team

Posted 1 day ago

“Fresh oysters, great quality.”

Helpful Report

Posted 2 days ago

Thank you for your lovely review, Candice! We're delighted to hear that you enjoyed the fresh oysters and found the quality to your satisfaction. Your feedback is invaluable to us, and we hope to welcome you back for more delicious experiences soon! Best, The Wright Brothers Team

Posted 1 day ago

“Great at-home experience delivered in great time. Reliable service and high quality experience.”

Helpful Report

Posted 6 days ago

Thank you for the wonderful review! We're thrilled to hear that you had a great at-home experience and that our service met your expectations. Your support means a lot to us, and we can't wait to serve you again in the future! Best, The Wright Brothers Team

Posted 6 days ago

“Wright Bros were so helpful from my first call and advised me how much to order , it arrived at the correct time , very well insulated and was absolutely delicious, large pieces of juicy crab , thank you”

Helpful Report

Posted 1 week ago

Thank you for the amazing review! We're so pleased to hear that our team was helpful and that your order arrived on time, well insulated, and delicious. Your kind words mean a lot to us, and we can't wait to serve you again soon! Best, The Wright Brothers Team

Posted 6 days ago

“Items arrived well to time. The scampi cooked perfectly with mushrooms, cream and a little tarragon!”

Helpful Report

Posted 1 week ago

Thank you for the fantastic review, Peter! We're so glad to hear that your scampi cooked perfectly and that you enjoyed the combination of flavors. Your satisfaction is our top priority. We look forward to serving you again soon! Best, The Wright Brothers Team

Posted 6 days ago

“Very professional company. Very helpful customer service”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic review, Carlos! We're delighted to hear that you found our company professional and our customer service helpful. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again soon! Best, The Wright Brothers Team

Posted 1 week ago

“Love ordering from here - always good value and great quality!”

Helpful Report

Posted 1 week ago

Thank you so much for your wonderful review, Michaela! We're thrilled to hear that you love ordering from us and find great value in our quality. Your support means the world to us, and we look forward to serving you again soon! Best, The Wright Brothers Team

Posted 1 week ago

“Had my parents coming for a special Sunday lunch in 6 weeks time. Ordered some lemon sole and langoustine to be delivered the day before. Was a bit nervous that the delivery would actually happen and be of suitable quality and freshness. Fair play to Wright Brothers, top notch product delivered in perfect condition and on time. No hesitation ordering higher cost product in the future”

Helpful Report

Posted 1 week ago

Thank you for the excellent review, Tom! We're thrilled to hear that everything arrived in perfect condition and on time. Your trust in us means a lot, and we can't wait to serve you again with our top-notch products in the future. Best, The Wright Brothers Team

Posted 1 week ago

“Super fresh and beautifully prepared. Thanks”

Helpful Report

Posted 1 week ago

Thank you for your lovely review, Julie! We're so pleased to hear that you found everything super fresh and beautifully prepared. It's feedback like yours that keeps us motivated to deliver the best. We look forward to welcoming you back soon! Best, The Wright Brothers Team

Posted 1 week ago

“Well packaged, and fresh fish ready to eat. What more could you ask for.”

Helpful Report

Posted 1 week ago

Thank you for your fantastic review! We’re delighted to hear that you enjoyed the fresh fish and appreciated the packaging. Your satisfaction is our priority, and we can’t wait to serve you again! Best, The Wright Brothers Team

Posted 1 week ago

“Fresh and tasty, will order again”

Helpful Report

Posted 1 week ago

Thank you for your wonderful review, Aaron! We're so glad to hear that you found our products fresh and tasty. Best, The Wright Brothers Team

Posted 1 week ago

“Easy to order. Next day delivery - brilliant!”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic feedback, Lindsey! We're thrilled to hear that you found our ordering process easy and enjoyed the next day delivery. Your satisfaction is our top priority, and we can’t wait to serve you again soon! Best, The Wright Brothers Team

Posted 1 week ago

“Excellent product highly recommend company lovely packaging 📦”

Helpful Report

Posted 1 week ago

Thank you so much for your kind words, James! We're thrilled to hear that you loved our product and appreciated the lovely packaging. Your recommendation means the world to us, and we look forward to serving you again in the future! Best, The Wright Brothers Team

Posted 1 week ago

“Excellent as always”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic review, Angus! We're absolutely delighted to hear that you enjoyed your experience with us once again. Best, The Wright Brothers Team

Posted 1 week ago

Wright Brothers is rated 4.8 based on 2,753 reviews