Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.72

4.7 Rating 1,901 Reviews

92 %

of reviewers recommend Wright Brothers

4.7

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 5 star review on 31st January 2025

242

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, used multiple times, product is always fantastic”

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Posted 4 years ago

“A wonder new year treat for our family, and well priced enough to mean we will be ordering more regularly. Beautiful fresh seafood, reliably packaged and delivered, it was all promptly devoured. Thank you Wright Bros!”

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Posted 4 years ago

“SPECTACULAR!”

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Posted 4 years ago

“Used to eat regularly at Borough Market WBs when I worked in the City, and to say that these were very disappointing is an understatement! Oysters so small and shallow we actually received 14, however all but three had so little flesh that they almost weren't worth bothering with. Sad to say but I've bought meatier from a Tesco fish counter! Could not recommend at all I'm afraid.”

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Posted 4 years ago

Hi David, Thank you for your feedback. We are sorry that the oysters were not up to our usual standards. We will be speaking to our supplier with regards to this. In the meantime, we will be in touch shortly for more information. Kind regards, Michelle

Posted 4 years ago

“Cannot comment on quality of order which was a gift, however the order process and information was fine, withe the exception of 'Shop. This is unnecessary on an iPhone 11 which also has a Staling Bank and Apple Pay. Downloading the app to trial worked but cased my browser to try and do so 5 more times - annoying. Also the app didn't pick up my order or link to WB. in spite of recognising an iCloud email.”

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Posted 4 years ago

Hi Nick, Thank you for your message. I am sorry for the trouble you had with placing your order. You don't need to download an app in order to browse our website, however, we will be in touch with you for more information so that we can rectify the issue. Kind regards, Michelle

Posted 4 years ago

“Excellent service and delicious product”

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Posted 4 years ago

“Brought a hamper for a birthday present to be delivered to a family member. They absolutely loved it! Everything came so fresh and was filled with food! Really good value for money and made for an excellent birthday surprise during these times! Thank you very much!”

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Posted 4 years ago

“Beautifully packed,delicious.Thank you.”

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Posted 4 years ago

“Fish quality was excellent and delivery was on time and well packaged”

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Posted 4 years ago

“Fantastic, great tasty fish, good value, efficient and brilliant customer service.”

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Posted 4 years ago

“I ordered 2 dozen oysters of 2 varieties but only was sent 1 dozen , which was very disappointing. I was only advised on the day of delivery, it was a shame that the missing dozen were not substituted or at least the option given to send 2 of the same variety . Those we did have were absolutely lovely, so fresh ! We will definitely order again , but would like to be given the option to make up the full order in future . Thank you 🙏”

Wright Brothers 4 star review on 14th January 2021

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Posted 4 years ago

“Excellent service, delivery and communication. Oysters & lobster delicious. Will order again”

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Posted 4 years ago

“Possibly one of the best seafood suppliers in London they have only the very best and excellent customer service. keep up the good work in these challenging times I am sure it must be very diffcult.”

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Posted 4 years ago

“Delicious, fresh fish”

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Posted 4 years ago

“Stunning product. Arrived as fresh and as tasty as if I were on the coast of Cornwall! Thank you and spreading the good news!”

Wright Brothers 5 star review on 14th January 2021

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Posted 4 years ago

“Excellent seafood, great quality, great customer service and speedy delivery. I just love Wright Bros At Home!”

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Posted 4 years ago

“Love the restaurants so was so pleased to find Wright Bros online. One word fab-u-lous!”

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Posted 4 years ago

“Ordered for my Husband's lockdown birthday he loved it all.”

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Posted 4 years ago

“After review in "Oldie " magazine by Bill Knott I can't really top it.Thoroughly enjoyed our little post New Year treat.”

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Posted 4 years ago

“Lovely fresh fish arrived well packed in ice blocks and wool insulation. Slight delay due to Christmas and the fishermen having some well deserved time off but was kept informed regularly. The fish was gorgeous, not a bone in sight and decent portions - in fact the smoked haddock was so large it could have fed the five thousand! Great web site, easy ordering and very reasonable delivery cost (unlike some). A highly recommended company - thank you.”

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Posted 4 years ago

Wright Brothers is rated 4.7 based on 1,901 reviews