Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.72

4.7 Rating 1,910 Reviews

92 %

of reviewers recommend Wright Brothers

4.7

Based on 1,910 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

Write Your review

Tell us how Wright Brothers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wright Brothers 5 star review on 31st January 2025

242

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely product, delivered on time and wrapped well. Will definitely order again.”

Helpful Report

Posted 4 years ago

“As promised excellent fresh shellfish and very good service - info and delivery”

Helpful Report

Posted 4 years ago

“You guys nail it...... Freshness, quality, and value....... damn fine seafood ....... also the restaurant in Borough is remarkable Best, Tim”

Helpful Report

Posted 4 years ago

“Excellent products and arrived in perfect condition, I will recommend your Company to all my friends and relatives 👍”

Helpful Report

Posted 4 years ago

“Great, on time delivery. Dover sole tasted amazing! I thought that both sides of the sole would be skinned but the white was on, hence the 4 stars.”

Helpful Report

Posted 4 years ago

“My order was not complete and I was not informed of this. I had to ring the office to be informed that there had not been a mistake - one of the items had not been landed and therefore not included. I was refunded efficiently .”

Helpful Report

Posted 4 years ago

Hi Nicola, Thank you for your feedback. We are very sorry that you were not notified beforehand of the unavailable product on your order. We took this into account on the day and have been working on improving our services to ensure that we keep all our customers up to date on their orders from beginning to end. We take all feedback seriously and are determined to make sure that this doesn't happen again. We hope that we can give you a better experience on a future order. Kind regards, Michelle

Posted 4 years ago

“Excellent. Lovely fresh fish. Quick delivery. No problems at all.”

Helpful Report

Posted 4 years ago

“I had fresh crabmeat that was really lovely. A brill that fed 4 of us and some Dover sole. Totally fresh, smelt deliciously of the sea when opened. I look forward to my next box. Also packaging is as recyclable as possible.”

Helpful Report

Posted 4 years ago

“We were very pleased with the Lobster etc. It made our 54th Wedding Anniversary meal very special ( despite being in lockdown ). We will be ordering some more. Thank you.”

Helpful Report

Posted 4 years ago

“The fish was great, very fresh and tasty. Delivery was punctual and package is well protected and cooled.”

Helpful Report

Posted 4 years ago

“Excellent quality, didn’t quite get the 2hr notification of delivery before delivery however, was more than happy to have received when I did as we was at home expecting delivery anyway. Items were exactly as described and did not disappoint. The Woolcool used to keep the items frozen and at a controlled temperature was excellent and will be returning as part of Woolcool environmental free returns.”

Helpful Report

Posted 4 years ago

“Great delivery! I had oysters and crab and all was very fresh and delicious. We really enjoyed it! Great new service”

Helpful Report

Posted 4 years ago

“Fabulous seafood! Lockdown may mean travelling to the coast isn't feasible but the coast can come to you. Packaged well and delivered on time. A real treat. Looking forward to trying the fish.”

Helpful Report

Posted 4 years ago

“Lovely selection. Easy to put in freezer. Will definitely have more!”

Helpful Report

Posted 4 years ago

“Mendip is a bit of a fish desert - so when I found Wright Bros online I thought I'd give them a try. Ordered a pair of "2-person" lobsters and a whole brill. Arrived quite quickly, chilled and very well packed in sealed bags. All were a good size - I'd have picked them off a fish counter - and seemed to be as fresh as possible. Prices not bad for the service, either. Can't fault them; I'll use their service again when I can't face the 2 hour flog to Brixham.”

Helpful Report

Posted 4 years ago

“today I went to lunch with my partner and it turned out great. The food is great, and the attention received by Juan was great. He recommended a coktels special they had and I was amazing. We'll definitely repeat”

Helpful Report

Posted 4 years ago

“Our first order, for a celebratory family lunch proved a very happy experience. The fish was very well packaged and arrived in excellent condition on the date selected. The scallops and dressed crab were delicious.”

Helpful Report

Posted 4 years ago

“I have had several deliveries from Wright Bros over the past weeks. Oysters, Mussels and Dover Sole - delicious Service and quality has been outstanding.”

Helpful Report

Posted 4 years ago

“Absolutely outstanding service from ordering to delivery Kept informed all the way All fish was of amazing quality”

Helpful Report

Posted 4 years ago

“Excellent produce and the customer service was brilliant too. I have been recommending At Home to everyone!”

Helpful Report

Posted 4 years ago

Wright Brothers is rated 4.7 based on 1,910 reviews