Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.72

4.7 Rating 1,908 Reviews

92 %

of reviewers recommend Wright Brothers

4.7

Based on 1,908 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 5 star review on 31st January 2025

242

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful especially with the COVID tier changes over Christmas as we were able to change to delivery to where we were.”

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Posted 4 years ago

“Thank you Wright Bros. Oysters just delicious. Smoked salmon succulent and the Gin was far too drinkable and using caper berries instead of lemon was inspiring”

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Posted 4 years ago

“The oysters were delivered professionally packed in very good cold conditions”

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Posted 4 years ago

“Ordering was easy with lots of lovely products to choose from. Communications were good and delivery was on time with notices beforehand so you know when it is due. The quality of the fish and seafood was excellent. Will use again.”

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Posted 4 years ago

“Excellent fish and great customer service. A best company to buy fish and shellfish from.”

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Posted 4 years ago

“I ordered caviar and found a string in one of the tins! Have previously ordered from other suppliers and found the quality of Wright Bros just not good. Friends have ordered seafood and it was good so maybe I got a bad batch. Disappointing.”

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Posted 4 years ago

Hi T Mawjee, Thank you for bringing this to our attention. We are very sorry that this has happened, we can assure you that this is not a common occurrence and we have not had this occur before. We will be speaking to our suppliers with regards to this. I will be in touch directly to discuss this further. Kind regards, Michelle

Posted 4 years ago

“Sent a hamper to my family for Christmas. They were delighted with the quality. Thank you.”

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Posted 4 years ago

“Great service thank you”

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Posted 4 years ago

“Very good fish delivered efficiently in great condition”

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Posted 4 years ago

“I ordered the Fruits De Mer as a special christmas treat after such a difficult year! The oysters, crab and crevets were lovely and fully enjoyed by all making a great centre piece and talking point. Unfortunately I had to discard the muscles (they had all opened on arrival and had a very bad odour). The lobster too was inedible due to its offensive odour. However, It did not ruin the day! there was plenty for us with the crab, crevets and oyster but dissapointing as this was expensive and I was looking forward to the experience of this full seafood platter.”

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Posted 4 years ago

“Thank you for another wonderful box of beautiful fish and seafood.I hope that you all have a lovely Christmas and let's hope I can be back at the counter in Borough slurping oysters as early as possible in 2021. Love to you all, keep safe Tim xx”

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Posted 4 years ago

“I ordered oysters and mackerel, along with a shucking knife, for my father for a Christmas gift. The delivery was beautifully packaged, fresh, and had some ingenious touches - like the fish packed in ice and wrapped in pure sheep's wool which he has already repurposed to wrap some plants he is overwintering! Beautifully packaged and a great surprise gift for someone as a treat. Will absolutely order from you again. Oh and the fish was delicious!”

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Posted 4 years ago

“Seafood was delicious remained fresh ! Will definitely order again Happy new year !”

Wright Brothers 5 star review on 28th December 2020

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Posted 4 years ago

“Delivery bang on time, although left on our doorstep despite written instructions to leave with neighbour.”

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Posted 4 years ago

“I enjoyed the efficient and timely delivery of fresh seafood to my home. Thanks Wright Brothers!”

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Posted 4 years ago

“First time I have used them to deliver at home; though often go to their restaurant venues. Delivered on time as expected with all products separately packed. Faultless and will order from them in this way again.”

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Posted 4 years ago

“Great customer service, sorted out a mistake I made with the recipient’s address. Fantastic quality seafood which we really enjoyed over Christmas! Thank you!”

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Posted 4 years ago

“Excellent service. Bought a delivery for my son, he was really pleased with the quality thank you!”

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Posted 4 years ago

“Great service and great quality”

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Posted 4 years ago

“Great email communications and that you can chose your delivery date. We ordered a hamper for my dad which contained champagne, smoked salmon, caviar, oysters, blinis and an oyster knife. He was very pleased with the gift! And I was very pleased to find a company that could offer this great package. Will be back again”

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Posted 4 years ago

Wright Brothers is rated 4.7 based on 1,908 reviews