Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.72

4.7 Rating 1,892 Reviews

92 %

of reviewers recommend Wright Brothers

4.7

Based on 1,892 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a fantastic way to properly introduce my kids to seafood. Proper feast, super fresh, delivered with care & expertise. Loved it.”

Wright Brothers 5 star review on 30th April 2021

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Posted 3 years ago

“Good quality fish, delivered on time using eco friendly insulation”

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Posted 3 years ago

“Overall I'm very pleased with this company. Quick delivery and everything was packaged beautifully to ensure freshness.”

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Posted 3 years ago

“Fab oysters delivered fresh in the morning for our afternoon soiree 😁”

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Posted 3 years ago

“Love love love the fish. A good variety and able to buy in small quantities instead of whole box of fish containing the same fish Very fresh and no complaints. I will definitely remain a customer”

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Posted 3 years ago

“Brilliant service - excellent quality fish - delivered to your door. Would definitely recommend.”

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Posted 3 years ago

“I didnt have a clue when the delivery was coming... they claim to give you a 2 hour window but it was only after my emailing them that I got a response telling me they would arrive by lunchtime.. i wasted the morning by then ! When they arrived I shuck one oyster to find there was very little water in it... the rest went in the bin. This was my second order from them... first one was fine.. second one awful.”

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Posted 3 years ago

Hi Ozmen, Thank you for your feedback. We understand that a member of our team has been in touch with you with regards to this matter. We just wanted to sincerely apologise again for the inconvenience caused with your delivery. At times, the 2-hour notification email can end up in the junk mail, we are sorry if this has happened. We can assure you that the oysters are only sourced fresh for each order, and are disappointed to hear that the ones you have received were not up to our usual standards. We have passed your feedback on to our team who will be looking into this. If you have any further enquiries, please do not hesitate to get in touch with us again. Kind regards, Michelle

Posted 3 years ago

“One of the better ones but it broke after using shucking 18 oysters ... very disappointed”

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Posted 3 years ago

Hi Bronwyn, Thank you for your feedback. We are very sorry to hear that the oyster knife broke after a few uses. We will pass your feedback on to our team to look into this further and will be following up shortly. Kind regards, Michelle

Posted 3 years ago

“Great loved this as an extra special touch for a birthday treat thanks so much, mum and dad loved it and will buy again soon 🙏”

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Posted 3 years ago

“Great seafood - arrived on time in perfect condition - could not fault the whole experience and product”

Wright Brothers 5 star review on 23rd April 2021

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Posted 3 years ago

“information on delivery excellent lobster delicious we have ordered previouslyou are delivering similar to mt daughter in suffolk tomorrow sure they will enjoy”

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Posted 3 years ago

“Super fresh and high quality seafood - definitely exceeded my expectations. The raw oysters, mussels and crevettes were my favourite. Would definitely order again.”

Wright Brothers 5 star review on 22nd April 2021

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Posted 3 years ago

“Great value for money. A variety of freshly caught fish. We love this box.”

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Posted 3 years ago

“I am afraid we were extremely disappointed, not with the quality, but with the size. To have to pay £54 for a turbot the size of a large/ish plaice was outrageous. We had referred to your own recipe for 4 people for your turbot with potatoes and fennel. However, your website says that the turbot only feeds 2 - 3 people at a pinch. The weight of the one we received was just under 1 kg. Not enough and too late to buy anything else for our celebratory lunch for 4 people. Added to which, the dressed crab was also tiny. I took photos and am quite happy to forward them to you if required. Please get back to me on this.”

Helpful Report

Posted 3 years ago

Hi Sarah, Thank you for your feedback. We are very sorry to hear that you didn't have the best experience with your recent order. Rest assure your feedback will be passed on to our team and we will be in touch shortly to discuss this further. Kind regards, Michelle

Posted 3 years ago

“First class”

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Posted 3 years ago

“A treat to have oysters at home. Easy to order from the website. Delivered on time and in perfect condition. Caviar also very good. Martini box finished off the extravagant experience. Friday tea will never be same.”

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Posted 3 years ago

“Excellent service, top quality oysters, will recommend a d use again”

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Posted 3 years ago

“Turbot arrived in excellent condition and was delicious. Very prompt service.”

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Posted 3 years ago

“Had a problem over the Easter weekend with a non delivery. That was managed well and had a delivery last Friday. Good quality food and delivered on time. Easter was a blip with the courier”

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Posted 3 years ago

“Excellent quality products.”

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Posted 3 years ago

Wright Brothers is rated 4.7 based on 1,892 reviews