Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.72

4.7 Rating 1,931 Reviews

92 %

of reviewers recommend Wright Brothers

4.7

Based on 1,931 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 5 star review on 4th February 2025

243

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what I needed for my Spicy and Sour Prawn Soup, delicous.”

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Posted 2 weeks ago

“Excellent customer service when I could not apply my voucher code. Food was very fresh presented well and packed expertly. Very enjoyable Birthday celebration.”

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Posted 3 weeks ago

“Great flavour and quality would recommenf”

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Posted 3 weeks ago

“Delicious salmon made better by being long sliced. The fish wasn't overly oily and salty, unlike supermarket products and arrived well packaged and promptly.”

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Posted 3 weeks ago

“Could do with been a bit bigger.”

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Posted 3 weeks ago

“best ever pate , as usual wrights produce. quality”

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Posted 3 weeks ago

“Oh my goodness this Turbot was absolutely amazing. We three had a superb meal, followed the cooking instructions. ❤️❤️”

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Posted 3 weeks ago

“Great quality, good delivery ,”

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Posted 3 weeks ago

“Terrible. Far far too salty. And then the customer service to rectify was arrogant and awful.”

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Posted 3 weeks ago

Hi Iain, Thanks for your review. I'm sorry that you were not happy with the response to your complaint. We do ask that any issues are reported to us within 48 hours of receiving your order either by email or phone. In this case we can see that you placed x3 separate orders containing x3 separate sides of hot smoked salmon, but we were only informed of your dissatisfaction after all three had been received and consumed 19 days after your first order. We will always try to address any complaints in a fair and reasonable way and ask that we are informed of any issues in a timely fashion, particularly if you have further orders due to be delivered so that issues can be addressed, where possible, prior to orders being dispatched. This is a popular product that enjoys great feedback, however we welcome your feedback regarding the seasoning. We are pleased to see that you have placed a further order with your voucher and are confident that you will be happy with this when it arrives. If you have any questions please call our customer service team on 020 3855 5300. Best wishes, The Wright Brothers

Posted 2 weeks ago

“Everything was perfect - fresh and wonderful taste - it couldn’t have been better. 5 stars all over.”

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Posted 3 weeks ago

“Perfect selection and great value”

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Posted 3 weeks ago

“excellent fish, well packed and arrived as promised thanks.”

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Posted 3 weeks ago

“We were thrilled with our Catch of the Day fish box. The generous portions of fish were beautifully filleted and ready to cook or freeze. The selection was perfect- monkfish tails, plaice, cod, haddock and sea bream! 20 portions in total of top quality super fresh fish! We will definately be ordering another box soon.”

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Posted 3 weeks ago

“Wright brothers are awesome. Really great produce, great service and so accommodating. We started with oysters and got absolutely hooked and now we love them. ♥️♥️”

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Posted 3 weeks ago

“Fresh oysters, brilliant quality”

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Posted 3 weeks ago

“EXCELLENT. THANK YOU CHARLES”

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Posted 3 weeks ago

“Had a fantastic birthday meal here with my wife, Justin our waiter was superb! Food and service was excellent and the wine was spot on! Thank you for a splendid evening at the Battersea branch”

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Posted 3 weeks ago

“Me and my husband have been coming to wright brothers for a good couple years loved but noticed the last couple times we been was not the same we came last week experience was fair no lobster and platter was very small my brother and wife asked to go somewhere nice with us we recommend wright brothers we came last night brothers wife had coke silt on her food at table by waiter took away and returned within seconds we waited an hour for our mains seafood platter was small for myself and husband compared to last year not happy ask for crab all taken off now when use to get it with claws legs Attached photo of seafood platter last year to last night”

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Posted 3 weeks ago

“Bit disappointing this time. Don't know if it was because it was Xmas, but half the oysters and mussels were dead. No crab, substituted with frozen crab claws which were grainy and inedible. Whelks were over cooked and too tough to eat.”

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Posted 1 month ago

“We are delighted with our first order from Wright Bros! The Catch of the Day box was delivered in perfect condition with 20 generous portions of fresh fish to enjoy over the next weeks. We will definately be ordering again and recommending to family and friends. Thank you”

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Posted 1 month ago

Wright Brothers is rated 4.7 based on 1,931 reviews