Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.72

4.7 Rating 1,892 Reviews

92 %

of reviewers recommend Wright Brothers

4.7

Based on 1,892 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The smoked salmon was very good. The oysters were a gift to a friend; This was a second order as the first had defrosted during transit.”

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Posted 3 years ago

“Really impressed with the high quality of fish provided and packaging was excellent. Will definitely be ordering again!”

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Posted 3 years ago

“Spot on i use Wright Bros to supply our hotel/restaurant and never fail to supply the quality we expect”

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Posted 3 years ago

“I’ve ordered oysters from Wright Brothers on several occasions and they’ve always been top quality.”

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Posted 3 years ago

“my wife thought the mackerel was not as fresh as it should be--otherwise good”

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Posted 3 years ago

“Non delivery of order”

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Posted 3 years ago

Dear Andy, Thank you for your feedback. We are truly sorry and extremely disappointed that we have not provided you with a great experience recently. We've already passed this comment on to our delivery partner to ensure this won't happen again. We sincerely apologise for any inconvenience this may have caused. We understand that you have spoken to a member of our team with regards to this issue and this has been sorted out. We really hope you can trust on our services again in the future. Kind regards, Wright Brothers Team

Posted 3 years ago

“Products are good, but the packaging is too much. It would be great if you collect the stuffings inside the box.”

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Posted 3 years ago

“Amazing oysters and scallops, thank you.”

Wright Brothers 5 star review on 27th August 2021

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Posted 3 years ago

“Excellent quality and good value”

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Posted 3 years ago

“What a wonderful treat delivered on time,well package very cold & tasted delicious recommend the seafood platter & will have again.”

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Posted 3 years ago

“Absolutely delighted with both my orders. The packaging and delivery service is excellent. I have only eaten 2 packs of my large order and both are delicious. I am looking forward to trying more.”

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Posted 3 years ago

“Excellent quality”

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Posted 3 years ago

“Disappointed no crab available.”

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Posted 3 years ago

Dear David, Thank you for your feedback. We are sincerely sorry you did not receive the Crab in your seafood box. Due to the weather and conditions our team could not source fresh crab. We can assure you a full refunded for the crab has been issued. Although we are glad to hear that you enjoyed the rest of your order, we apologise that it was not up to your expectations. We can assure that this not a common occurrence and have been working to make improvements. Kind regards, Wright Brothers Team.

Posted 3 years ago

“Fantastic products! Very pleased with the quality great present for my fiance.”

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Posted 3 years ago

“Half of the oysters were open/dead.”

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Posted 3 years ago

Dear David, Thank you for your feedback. We are sincerely sorry to hear that the oysters received were not up to our usual standards. As this product is supplied already packed, we are prohibited to open them, due to Health and Safety regulations. However, we passed your comment on to our dedicated team who will look immediately into this with our supplier to ensure that this doesn't happen again. In the meantime, we will be in touch with you directly to discuss this further. Kind regards, Wright Brothers Team

Posted 3 years ago

“Wright Brothers deliver the same high quality fish as you find in their restaurants. We have two teenagers who normally dislike fish but due to the quality, enjoy eating Wright Brothers fish.”

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Posted 3 years ago

“Fresh fish perfectly prepared and packaged”

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Posted 3 years ago

“Very impressed! Delivery spot on, packaging all environmentally friendly and the products very high quality.”

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Posted 3 years ago

“Excellent products”

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Posted 3 years ago

“Customer service is very good.”

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Posted 3 years ago

Wright Brothers is rated 4.7 based on 1,892 reviews