Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.72

4.7 Rating 1,908 Reviews

92 %

of reviewers recommend Wright Brothers

4.7

Based on 1,908 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 5 star review on 31st January 2025

242

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The glorious package arrive on time, packed in renewable insulation, and was in perfect condition. All the seafood was really srummy. we had expected guests, but change of plans so the seafood platter was consumed with delight over several days. The oysters, and knife were particularly good. Thank You”

Wright Brothers 5 star review on 7th January 2021

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Posted 4 years ago

“Excellent Easy to order. Good communication regarding delivery times. Very tasty and well prepared crab, the oysters were delicious and all very fresh. Very enjoyable and would highly recommend.”

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Posted 4 years ago

“Fantastic service from start to finish, great customer experience. High quality fish, clearly date labelled and the added bonus of some recipe ideas.”

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Posted 4 years ago

“Reliable service, great packaging and very high quality fish and seafood. We ordered for our New Years Eve celebration and the lobster, prawns and smoked fish were delicious. I have already ordered more fish as a result. Highly recommended.”

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Posted 4 years ago

“Food arrived on time well packed completely fresh. The grade of fish is high quality and tastes lovely I would highly recommend”

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Posted 4 years ago

“Fish and seafood was delicious and a lovely Christmas treat! Super easy service (including changing delivery address due to Covid tiers). Would 100% recommend”

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Posted 4 years ago

“Excellent quality and well presented”

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Posted 4 years ago

“Excelente qualidade!”

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Posted 4 years ago

“Prompt delivery outstanding quality beautifully fresh oysters. The Gravalax stood the test of my Finnish wife, lovely with rye bread. I’m sure the rest of the box won’t disappoint. Highly recommended.”

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Posted 4 years ago

“On my first box was sent out of date fish and items very close to use by date. A lady called after I complained but she didn’t know what to do. She was meant to call back but didn’t. Really really disappointed!”

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Posted 4 years ago

Hi Helen, Thank you for your feedback. We are very sorry that you didn't receive a further response, we will be looking into this with the team to ensure that it doesn't happen again. In the meantime, a member of our team will be in touch with you very shortly. Kind regards, Wright Brothers Team

Posted 4 years ago

“During the order, there was a field to include a personal note to the recipient. This didn't come, and caused confusion. This was a holiday gift to my significant others' parents, and they didn't even know that it was from me, or receive the holiday greeting. So much for a nice surprise...”

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Posted 4 years ago

“Fantastic fresh seafood, great environmentally friendly packaging with fair prices and really good customer service. Highly recommend.”

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Posted 4 years ago

“We’ve ordered a few times during lockdown...octopus to replicate our Spanish hols at home, hot smoked salmon, smoked salmon & prawns, the latest NYE festive platter with fish for the freezer...check @madaboutbooks4 on Twitter for photos. Fantastic fish & seafood, great customer service and delivery updates. Would recommend for sure!”

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Posted 4 years ago

“I asked to cancel the order, but they sent it and charged us anyway”

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Posted 4 years ago

Thank you for your review. Glad we could speak to you further about this with regards to our cancellation policy over the festive period and that we were able to resolve the issue. Kind regards, Wright Brothers Team

Posted 4 years ago

“We loved the seafood platter, even though there was an issue with the mussels! It was great to learn how to make the sauces and they added greatly to the experience. My daughter loved the prawns, I'm an oyster fan and my husband loved it all! Thank you.”

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Posted 4 years ago

“Ordered 3 Festive Seafood platters for NYE and they were unbelievably good. All the seafood was delicious and the portions are massive. 3 platters between 6 people left us with a kilo of prawns and a kilo of mussels to make paella the next day. Highly recommend”

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Posted 4 years ago

“Ben and Robin, Just a quick note to thank you for the excellent order I placed prior to Christmas. The delivery was on time and the packaging exceptional which kept the produce cold. The family all commented that the side of smoke salmon was perfect, as well as the prawns and sea bass. A new order to follow in a few weeks. Congratulations to you and your team.”

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Posted 4 years ago

“Excellent service. We were very impressed that we were prompted to change delivery details if needed after COVID Tier changes were announced. Packaging meant that goods were still chilled/frozen on arrival; and the messages from Wright Brothers in the parcel seemed genuine and heartfelt. Will certainly use in the future and recommend to others. Thank you”

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Posted 4 years ago

“Huge thanks, wonderful service and beautiful seafood, every detail was perfect.”

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Posted 4 years ago

“10 points to the management team for getting my order to me on time and in good order, especially as I had to change the delivery address in view of BoJo's Christmas isolation rules.”

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Posted 4 years ago

Wright Brothers is rated 4.7 based on 1,908 reviews