Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.72

4.7 Rating 1,892 Reviews

92 %

of reviewers recommend Wright Brothers

4.7

Based on 1,892 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, easy to use website. Items were delivered on time. Would use again!”

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Posted 3 years ago

“Beautiful fish fillets. Well packaged and presented. Still frozen on delivery”

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Posted 3 years ago

“This was my second order, both birthday gifts for others. I doubt I'll get to taste anything myself as my husband dislikes seafood - it's a texture thing! However, both recipients have been delighted with their gift and have kept your details for when they want to place their own order. The lovely freshness of the contents was commented on by both of them and the quality of the lobster in particular.”

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Posted 3 years ago

“Easy to order,prompt delivery and such good quality”

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Posted 3 years ago

“The only issue what would stop me from reordering On both occasions it says you get a 2 hr window on morning of delivery i did not on both occassions. Which was really annoying. This would stop me from reordering i i do not want to wait in all day for a delivery.”

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Posted 3 years ago

Hi Yvonne, Thank you for your feedback. We sincerely apologise for the inconvenience this has caused. We have had some issues with our system that our team have looked into and since resolved. There may be times that the notification may end in up your junk mail, apologies about this. However, we completely understand the importance of being notified of your delivery beforehand and are taking further steps to look into the delivery system with changes occurring in the near future. If you have any trouble, please do not hesitate to contact us at athome@thewrightbrothers.co.uk or call 020 3855 5300 and our team will be happy to help. Kind regards, Michelle

Posted 3 years ago

“Great service great food will order same for my other sons birthday in may”

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Posted 3 years ago

“Easy to order. Communication good. Delivery slot well organised. Food delicious.”

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Posted 3 years ago

“REALLY disappointed - ordered for a birthday meal - it arrived late, part of the platter (prawns) was frozen, so we couldn't enjoy those for the meal. For £95 I expected a WHOLE lot more. The mussels were quite disappointing also, and no different from any you could pick up from the supermarket.”

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Posted 3 years ago

Dear customer, Thank you for your feedback. We are very sorry that we did not meet your expectations and for the inconvenience caused on your delivery. Our driver was having a few issues with traffic on the day and we understand that a member of our team reached out to notify you of the delay. As mentioned on the product page, the prawns are supplied frozen and delivered as such to retain their freshness but we understand that this has caused an inconvenience with the delay on delivery and especially for the special occasion. Rest assure, we have passed your feedback on to our team with regards to the products and we will be in touch shortly to discuss this further. Kind regards, Michelle

Posted 3 years ago

“We have ordered from Wright Bros at home a number of times now and have been very impressed. Delivery always on time and the quality is excellent. Have also found the fish fillets freeze well if you are ordering a bigger batch.”

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Posted 3 years ago

“Smart and efficient to buy. Swift delivery. Amazing products. A total treat in lockdown and well worth it.”

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Posted 3 years ago

“I ordered a seafood box for my husband’s birthday which fell in a Bank Holiday and was advised that delivery would be a few days later. I got in touch with Wright Bros and they got the delivery sorted! Fantastic service and seafood box was excellent.”

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Posted 3 years ago

“Amazing products, fresh and tasty. Good service”

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Posted 3 years ago

“Amazing turbot and so each to cook.”

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Posted 3 years ago

“Wish I could buy you through Ocado”

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Posted 3 years ago

“Excellent service and superb lobster!”

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Posted 3 years ago

“Beautifully fresh fish and condiments, excellent quality and service. I ordered a fish parcel for my son’s girlfriend and she was so delighted! I have ordered a few now and been impressed every time. I was so surprised as well as they put in another fish as a freebie! Definitely would recommend thank you!”

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Posted 3 years ago

“Order did not arrive”

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Posted 3 years ago

“Early delivery and fresh fish. All good. I'll buy again.”

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Posted 3 years ago

“Amazing quality fish and shellfish - really well packaged and delicious. Would not hesitate to recommend.”

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Posted 3 years ago

“Excellent at home delivery service; product well packaged and delivered as expected.”

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Posted 3 years ago

Wright Brothers is rated 4.7 based on 1,892 reviews