Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.72

4.7 Rating 1,893 Reviews

92 %

of reviewers recommend Wright Brothers

4.7

Based on 1,893 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing seafood for Mother's day weekend and beyond. The lobster became a fabulous lobster and prawn cocktail and the crab delicious crab cakes!!”

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Posted 3 years ago

“outstanding quality , excellent delivery”

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Posted 3 years ago

“Super fresh and great quality seafood!”

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Posted 3 years ago

“Amazing food, well packaged and delivered. Great quality Highly recommended”

Wright Brothers 5 star review on 18th March 2021

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Posted 3 years ago

“Each of our orders have been delivered on time, in excellent condition. Everything of top quality and a delight to eat. Your standards are of the highest. We will continue to order from you. Many thanks keep it up.”

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Posted 3 years ago

“Bought these for our friends and they absolutely loved them! So fresh and such high quality!”

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Posted 3 years ago

“Really good quality seafood, very impressed will be ordering again”

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Posted 3 years ago

“Quick delivery, great Sassy Cidre!”

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Posted 3 years ago

“Fantastic. Easy to order. Delivered on time and fresh. We enjoyed our catch!!”

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Posted 3 years ago

“Excellent as usual 👏👏”

Wright Brothers 5 star review on 16th March 2021

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Posted 3 years ago

“As usual, my order arrived beautifully packaged and labelled, and exactly when I was told it would be with me. The sea bream fillets were delicious, and we are looking forward to the rest of the order. The cod and hake portions look a little bit small but I shall reserve judgement until we have eaten them!”

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Posted 3 years ago

“Amazingly fresh seafood and the most tasty clean and beautiful mussels and clams I’ve ever bought”

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Posted 3 years ago

“Wright Brothers never disappoint. Great quality seafood, smooth delivery. Thank you!”

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Posted 3 years ago

“Sent the lobster as a birthday present to a friend. He said it was very good. When he had stripped off the flesh he boiled the shell and what was left ready to make soup. He was extremely pleased with the present.”

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Posted 3 years ago

“First order - delicious! Crab meat, smoked haddock, prawns and monkfish all brilliantly fresh and tasted amazing!”

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Posted 3 years ago

“Excellent fresh produce. Beautifully & mostly eco-friendly packaged & delivery was efficient. Godd to support fresh British produce. Thank you! We'll definitely be ordering from Wright Brothers again.”

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Posted 3 years ago

“I write with reference order #20238 which my Daughter arranged as a Mother's Day surprise for me. We were notified that this was dispatched by Wright Brothers on Friday 12th and that DPD would deliver this on Saturday 13th. I waited all day in anticipation for its arrival, but we had no message and as it did not arrive by late Saturday afternoon, I tried to contact DPD but was unable to speak to anyone. I did eventually establish that the parcel was "delayed" but was scheduled for delivery today 14th. Once again having waited all day for its delivery I have as yet not received my Mother's Day gift! Having recently consulted the DPD tracking site this evening, I now discover that DPD is now supposedly going to deliver the parcel tomorrow Monday 15th. Obviously even if it does finally reach us tomorrow, considering the content, this will no longer be fit for consumption! The incompetence of this delivery has totally ruined Mother's Day for all of us! I am very disappointed, and my Daughter is particularly devasted as she went to a great deal of trouble, not to mention expense, to organise this treat, in the midst of lockdown, in an attempt to make the day special! I trust that Wright Brothers will now totally refund my Daughter for this order and this is the minimal compensation we would expect for totally ruining Mother's Day for us!”

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Posted 3 years ago

Dear Marie, Thank you for bringing this to our attention. We understand that a member of our team is currently in contact with you to resolve this issue. We would like to sincerely apologise again that this has happened to your delivery, especially when it was for a special occasion like Mother's Day. We are truly disappointed that we couldn't provide you with the best experience. As the delivery was made via DPD, this was unfortunately out of our control and DPD had let us down. We will be looking into this further with them to avoid this from happening again. We will of course issue a refund for the order and our team will discuss this with you further. Once again, our sincere apologies for the disappointment caused and we hope that you will be able to trust in our services again. Kind regards, Michelle

Posted 3 years ago

“Hi. Recieved a Mother's Day gift from my son of some wonderful seafood and bottle of Prosecco. Cooked up two of the items, lobster and crab using two of your recipes. The dishes came out very well and we are delighted with the gift. Very good quality food, well presented and wrapped. (Liked the sheep's wool insulation), nice touch. Will definitely order a box for myself in the future. Can't recommend enough!!”

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Posted 3 years ago

“Just had the seafood platter which was amazing and so fresh. Fantastic value for money. Will definitely be ordering again”

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Posted 3 years ago

“Beautiful and exceedingly fresh products, but the prices have crept up since my last order.”

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Posted 3 years ago

Wright Brothers is rated 4.7 based on 1,893 reviews