Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.72

4.7 Rating 1,892 Reviews

92 %

of reviewers recommend Wright Brothers

4.7

Based on 1,892 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“During the 3rd lockdown ,from dec ‘20 to April ‘21 , we started ordering fresh fish from Wright Bros, as we are big fans of the restaurants and wanted to see how it went ordering fish from them. We have never looked back, and find the quality excellent, and the price good, even in comparison to supermarkets. Some of the fish, the salmon and sea bream are exceptional, and other fish such as hake and pollack just isn’t available elsewhere. We look forward to buying more fish and shellfish, and trying new products when they are released”

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Posted 3 years ago

“Really good quality fish. Deliveredas quoted. A shame that the price has risen after only three orders.”

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Posted 3 years ago

“Yet again amazing!”

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Posted 3 years ago

“Everything arrived well wrapped and still well chilled, and in good condition, on the day expected, and within an alerted 1 hour window which was very helpful. All delicious and we will be back for more when the occasion arises!”

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Posted 3 years ago

“Great quality seafood to your door. Great service. What's not to like.”

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Posted 3 years ago

“Delivered promptly at 8am. The fish was first class.”

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Posted 3 years ago

“From ordering to receiving my fish Wright Bros lived up to all that it claims.”

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Posted 3 years ago

“This is our second delivery of shellfish and it was just perfect to celebrate my husband's birthday. The lobster, oysters and scallops were fabulous, delicious caviar and all beautifully fresh. King Prawns are frozen so half a kg went into the freezer for another day - great flavour. The wool used to insulate the shellfish makes great nesting material and the birds in our garden love it. Definitely a 5/5 for Wright Bros.”

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Posted 3 years ago

“Fantastic oysters!!”

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Posted 3 years ago

“Great fish, perfect delivery, well packed especially if you need to freeze.”

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Posted 3 years ago

“This was my first time ordering a luxury seafood box and Wright Bros was recommended. I would order again in a heartbeat. I ordered the food well in advance and the day before was in touch with the team. Delivery was on time and the food was kept cold, was fresh as a daisy and it was delicious.”

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Posted 3 years ago

“First class service”

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Posted 3 years ago

“Good web site. Good products.”

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Posted 3 years ago

“My order arrived very promptly. Perfectly packaged and most importantly the fish tasted delicious.”

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Posted 3 years ago

“I ordered 36 oysters and we had to throw 14 of them away, some were open and some had no liquid in when they were shucked, we couldn’t take the risk and eat them. Customer service sent a generic response to my initial complaint and have now ignored my last email, it’s not how I expect to be treated when something goes wrong.”

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Posted 3 years ago

Dear Emma, Thank you for your feedback. We understand that you have spoken to a member of our team who has since resolved the issue. We just wanted to sincerely apologise again for the disappointment caused on the oysters in your recent delivery. As explained, it truly was not our intention to ignore your email, as it came through later in the evening on the weekend our office was closed and could not respond until Monday morning. However, we do apologise about the delay. We can assure you that your feedback has been passed on to our team who have been looking into this matter to ensure improvements are made so that it doesn't occur again. If you have any further enquiries, please do not hesitate to contact us at athome@thewrightbrothers.co.uk Kind regards, Michelle

Posted 3 years ago

“Oysters were lovely. Quick delivery, nicely packed. Will order again.”

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Posted 3 years ago

“All items arrived as described and good quality”

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Posted 3 years ago

“Wright Brothers are now our “go to” for any celebration meal. The fish is so fresh, it’s great value and healthy. Delivery has always been on time and fish packaged well. I can’t recommend you highly enough”

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Posted 3 years ago

“First class service, thank you. From the point of order through delivery and the final product, very impressed. Order arrived on agreed date with plenty of communication before, and the packaging was excellent. Have only tried a third of the order to date, a fresh seabass which was well prepared, enormous and very tasty. Will definitely be using you again. Cheers Bob”

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Posted 3 years ago

“Excellent quality and service if a little pricey.”

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Posted 3 years ago

Wright Brothers is rated 4.7 based on 1,892 reviews