Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.72

4.7 Rating 1,892 Reviews

92 %

of reviewers recommend Wright Brothers

4.7

Based on 1,892 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Antonio was absolutely fantastic. Very engaging, knowledgeable and fun 👍 food as expected was superb 👍 Antonio is a keeper x”

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Posted 6 months ago

“Antonio made our visit so special he is fun and very attentive”

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Posted 6 months ago

“Everything arrived promptly, looked good and tasted delicious!”

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Posted 6 months ago

“The best service, the freshest sea food I have ever tasted”

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Posted 6 months ago

“Great value delicious high quality fish box. Simple to order and timely delivery. Will order more!”

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Posted 6 months ago

“Beautiful fresh clean prepared fish delivered to your door in time for lunch.”

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Posted 6 months ago

“Great service from Antonio - thank you! Food was excellent - we’ll be back”

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Posted 6 months ago

“I bought a £100 gift card for my daughter's birthday. She ordered for Tuesday, 2 July, her birthday, but in the morning received a message to say the order would not be delivered until the next day. She contacted Wright Bros to explain it was a birthday meal but nothing could be done. It arrived mid-afternoon on Wednesday, 3July but was inedible due to its period in transit. Wright Bros are re-delivering on Sat, 6 July but her birthday was spoiled because of this. Very disappointed.”

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Posted 6 months ago

Hi Linda, Thanks for getting in touch. I'm sorry that your daughters parcel was delayed in transit. This was caused by an operating issue at our local DPD sorting depot. These issues are very rare but are not possible to avoid entirely. Our insulated boxes and ice packs are designed to keep the products cold for the duration of the transit period, even if there is a one day delay, however there are other factors that can effect this. We understand that in your daughters case, there were factors that resulted in the order arriving in an unsatisfactory condition, so we have arranged to replace the order at a convenient time. We are very sorry that your daughters birthday was impacted by this. Best wishes, The Wright Brothers

Posted 6 months ago

“Wright Brothers exceeded expectations yet again with their outstanding products for my rainbow-themed dinner party. The sushi-grade Tuna was superb, with a buttery texture that melted in the mouth. The Salsa Verde was exceptional, adding a vibrant kick to the meal. The Hake was perfectly tender, and the crab was, as always, top-notch. The Razor clams were a delightful novelty that my guests loved. Everything was delivered promptly, ensuring a smooth and enjoyable dining experience.”

Wright Brothers 5 star review on 2nd July 2024

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Posted 6 months ago

“Antonio was the thing that made our evening - old fashioned courteous service - a rare thing today”

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Posted 6 months ago

“I would like to add I was very impressed with Wright bros response to my complaint about my oysters and accept there was a problem behond there control and was dealt with in the right manner james Maxwell”

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Posted 6 months ago

“Very good from start to finish”

Wright Brothers 5 star review on 28th June 2024

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Posted 6 months ago

“Good fish at a fair price. Delivery good too.”

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Posted 6 months ago

“I’ve ordered twice and both times , the delivery arrived on time , packaging was excellent and the products were fresh . I am so satisfied with the service received ! Will definitely order from you again !!”

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Posted 6 months ago

“I've ordered from you many times and I rate the service I receive highly.”

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Posted 6 months ago

“Excellent quality, generous amount and highly efficient”

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Posted 6 months ago

“Thank you for responing so quickly. Merci.”

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Posted 6 months ago

“Antonio our waiter was just fantastic , recommended a lovely wine . Food excellent p”

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Posted 6 months ago

“António waiter was amazing and very knowledgeable and friendly. Highly recommended”

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Posted 7 months ago

“Easy to order online. Made sure I ordered in good time to secure my delivery slot. Paid extra to get it delivered in weekday morning. Delivery was on time and carefully wrapped up. Fish and seafood was excellent. Will use again.”

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Posted 7 months ago

Wright Brothers is rated 4.7 based on 1,892 reviews