Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.72

4.7 Rating 1,892 Reviews

92 %

of reviewers recommend Wright Brothers

4.7

Based on 1,892 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quite excellent. The food was very good tasted very fresh delivery was spot on It was my wedding anniversary and this really added to the day”

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Posted 3 years ago

“Box delivered was for my Dad’s 90th Birthday. He was over the moon with the crab meat and smoked trout saying the flavours of both were the best he had tasted in a long while. More please he says. Fantastic experience 10 out of 10.”

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Posted 3 years ago

“Wow! Beautiful fresh shellfish. My husband ordered the luxury box for his birthday meal and we were not disappointed. We have recommended to all our friends and colleagues.”

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Posted 3 years ago

“Amazing beautifully fresh oysters and scallops. 2nd time ordering, impeccible service”

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Posted 3 years ago

“Great service and great product.”

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Posted 3 years ago

“Easy to order very tasty fish however my 8.30-10.30 timeslot was not met. Fish arrived just after 15.00, no apology from driver/delivery man.”

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Posted 3 years ago

Hi Eric, Thank you for your feedback. We are very sorry for the delayed arrival on your order. Your feedback will be passed on to our delivery team who will be looking into this matter. In the meantime, we will be in touch directly to discuss this further. Kind regards, Michelle

Posted 3 years ago

“Great service and excellent quality! The seafood platter was delicious.”

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Posted 3 years ago

“What an awesome choice of fish, at really good prices and in easily handled packaging. You can smell it's fresh because you can't - that is, it doesn't smell. Here's power to the elbows of Wright Bros and "their" fishermen; and looking forward to the restaurant fully re-opening and still getting home deliveries.”

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Posted 3 years ago

“Fish excellent - arrived on time & nicely packaged . Would certainly recommend”

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Posted 3 years ago

“Excellent, I made my order and then saw other items that I wanted, they were all subsequently added for me no problem. The food was gorgeous and the support second to none.”

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Posted 3 years ago

“A star company definitely recommend Thank you”

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Posted 3 years ago

“Really good, fish tasted so fresh! Definitely ordering again.”

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Posted 3 years ago

“First order Key missing items from first order. Remembered the oyster knife but forgot the oysters! I received a voucher which only covered the delivery as compensation. Wasn’t the best Valentine’s Day. Second order The voucher didn’t work so had to call and finally we decided if I placed the order and send over the order number I would be refunded the amount of the voucher (£15), absolutely fine just a bit annoying that it took time. Then got a call saying that they were unable to driver my items on the requested day...so had to settle for the next delivery spot which was two days after my initial confirmed date. I am sorry to give one star but was a terrible experience for both orders.”

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Posted 3 years ago

Dear Fraser, Thank you for your feedback. We sincerely apologise for the inconveniences caused on your orders. We aim to provide the best experience to all of our customers and are extremely disappointed that we did not provide this to you. With regards to your second delivery, we were unable to deliver due to the markets being closed after the bank holiday weekend and our team could not source any fresh products. We have passed your feedback on to our team and we are currently working on improving our services to ensure all our customers have the best experience. In the meantime, we will be in touch directly to discuss this further. Kind regards, Michelle

Posted 3 years ago

“My order arrived on time. With plenty of delivery updates. The ice packs hadn't begun to melt at all. Oysters and scallops were plump and delicious. The lobster was a good size. Love the recyclable packaging.”

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Posted 3 years ago

“Beautifully packed. Delivered on time as always”

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Posted 3 years ago

“I ordered a mix of mostly British fish to try. I have been delighted with each one both in the quality and portion size. It has made me realise I have been limiting our range and now feel confident to order more sustainable locally caught fish. Great delivery service too.”

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Posted 3 years ago

“Great service and excellent fish”

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Posted 3 years ago

“All fish was lovely again all packaged in ice packs. Great service again would like to try the restaurants as soon as lockdown is finished!”

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Posted 3 years ago

“Delivery turned up without notice!! No email or text message!! Driver was unhappy to have been kept waiting.”

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Posted 3 years ago

“Excellent and trouble free online ordering.”

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Posted 3 years ago

Wright Brothers is rated 4.7 based on 1,892 reviews