Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.72

4.7 Rating 1,892 Reviews

92 %

of reviewers recommend Wright Brothers

4.7

Based on 1,892 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been having your fish delivered since the very first lockdown. It kept us fed with delicious fish when supplies were tough elsewhere. It was something exciting and special to have the Wright Brothers van arrive and to chat to your wonderful drivers. Now that you are using DPD we get lots of packaging and orders do still on time but we have lost that unique localness that was the reason for us buying from Wright Brothers. We shall probably not use you as much and return to our high street supplier which is a shame.”

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Posted 3 years ago

“I've just received my first order from Wright Brothers. The delivery was bang on time and I was updated regularly beforehand. The items were securely and efficiently packaged in a chilled box, meaning they were super fresh. I had the catch of the day box and so have yet to try some of the items, but what I've had so far has been delicious! I'll definitely be ordering again.”

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Posted 3 years ago

“lobster was for a friend and the tuna was for ourselfs, brillant”

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Posted 3 years ago

“Ordering and Delivery excellent : Preparation of the food difficult : Food itself totally disappointing : Oysters ordinary and uninspiring : Lobster a let-down Small very tough and chewy : price expensive!”

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Posted 3 years ago

Hi David, Thank you for your feedback. At Wright Brothers, we pride ourselves on providing the best seafood and experiences. Therefore, it goes without saying we’re very disappointed to hear that oysters and lobster did not live up to expectations. We are offering a wide high-quality sustainable seafood directly to your door. Our prices are currently calculated on what is best at the market. However, we really appreciate all comments as it helps us to identify where we can improve. We’ll be sure to pass this on to our team. We sincerely apologise for any inconvenience this may have caused. In the meantime, we will be in touch directly soon to discuss this further. Kind regards, Marika

Posted 3 years ago

“The items arrived well packaged and looking great. The Monkfish tail was lovely and the Scallops and prawns to die for. I love octopus and there is never enough. Already looking at what to buy next. 100% would recommend buying fish from the Wright Brothers by Ltd!!”

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Posted 3 years ago

“An excellent service and product, which when let done by the carrier on one occasion, was met with action, not just fine words. Many companies in the UK could learn a lesson in this respect.”

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Posted 3 years ago

“Easy online ordering Great packaging Superb fish - the turbot was delicious Well done and we will be back for more!”

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Posted 3 years ago

“Easy to order and delivered on time and well packaged by my usual cheery DPD driver.”

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Posted 3 years ago

“Beautiful fresh fish and seafood! Delivered fresh, my son loved it thank you!”

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Posted 3 years ago

“fish excellent but delivery puts me off when it is left on the doorstep although van nearby and the cold ice is no longer cold and the fish just a bit cold”

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Posted 3 years ago

“I accidentally placed my order twice, a very nice lady spotted this and rang me, you could have just sent it and charged me ! My order came and my card was credited. Not just great seafood! A regular satisfied customer DW Warwickshire”

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Posted 3 years ago

“Excellent customer experience.”

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Posted 3 years ago

“Brilliant service and incredible, fresh, delicious seafood. Super easy to order and great communication from them about delivery time. Delivery was spot on time as well.”

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Posted 3 years ago

“Delish as always! And amazing customer service , 6 stars from me ! :)”

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Posted 3 years ago

“Wright Bros come up smelling of roses again! How do you know fish is fresh? Our guide to that is whether it is smelly. Well, Wright Bros' home-delivered fish does not smell...when it arrives...when it is cooked...and at any time thereafter in the kitchen/dining room. And the quality of it is...just yummy!”

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Posted 3 years ago

“We love Wright Brothers - always prompt, great communication and great food.”

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Posted 3 years ago

“lovely lovely lovely - thank you again x”

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Posted 3 years ago

“Fantastic meal from ordering to delivery very very pleasant experience many thanks”

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Posted 3 years ago

“Great website and delivery service”

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Posted 3 years ago

“Used Wright Bros.Ltd three times. Products always fresh, always carefully packaged, would certainly recommend to all who prefer fresh seafood. Thank you-keep up the good work!”

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Posted 3 years ago

Wright Brothers is rated 4.7 based on 1,892 reviews