The ZipYard Staines Reviews

Name: The ZipYard Staines
Address: 9 - 11 High Street, Staines
Rating: 4.49

4.5 Rating 378 Reviews

88 %

of reviewers recommend The ZipYard Staines

Company Reviews

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Phone:

01784 558185

Email:

info@staines.thezipyard.co.uk

Location:

9 - 11 High Street
Staines
TW18 4QY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick friendly service, no problems with the quality of the work. very satisfied.”

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Posted 8 years ago

“Great friendly service as soon as I went through the door. thank you.”

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Posted 8 years ago

“great competent staff. managed to save one trouser which was badly altered at another place”

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Posted 8 years ago

“The tailoring is top-notch and everyone who works there is very kind!”

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Posted 8 years ago

“Very nice helpful team who did an amazing job on a very beaded and difficult prom dress that needed a lot of alterations Thank u”

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Posted 8 years ago

“Always a great service, no job ever a problem and great results every time. Would recommend. All items I have taken in to be altered have been done as per requested and turned around in the timescales given. Staff are really helpful and always have a smile on their face.”

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Posted 8 years ago

“Very Poor customer service, staff and owner were very rude, I won’t be using or make any recommendations for your services in future.”

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Posted 8 years ago

“Excellent friendly service , staff friendly and efficient , alteration completed very quickly .”

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Posted 8 years ago

“So happy with the alterations to my dress and very reasonably priced. Also exceeded my expectations on timing - said it would take a week and it took 2 days.”

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Posted 8 years ago

“Lovely ladies did it in super quick time. Thank you”

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Posted 8 years ago

“I found The zipyard Staines online as I needed some alterations to my wedding dress I had purchased off the rail... The size was good but I needed the multi layered skirt length altered. The dress cost over £1200 so I wanted to make sure I was using a good quality alterations service.... The Zipyard did not disappoint on any level. They were immediately approachable, friendly and professional. Marina and I believe her colleague called Laura welcomed my mum, dad and 1 year old son into the bridal suite and gave me time and direction, and within two relaxed arranged fittings, approximately a 2 week turnaround, I now have the dress I dreamed off for my wedding day. Excellent service and very good value. Marvin and his team are 10/10. Thank you guys. Jessica”

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Posted 8 years ago

“Great friendly service and fantastic work on the zip that needed fixing”

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Posted 8 years ago

Hi Sarah, thank you for your review. We love fixing Zips and were pleased you were happy with the work. See you again soon.

Posted 8 years ago

“I had one thing done 3 years ago and they keep sending emails despite requests not to.”

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Posted 8 years ago

Sorry about this John, we have updated out systems now to ensure this doesn't happen again. Sorry for any inconvenience caused.

Posted 8 years ago

“Had the torn pocket of my waxed jacket repaired - excellent job, I can't see now which pocket was repaired.”

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Posted 8 years ago

Hi Andrew, thank you for your review and I am pleased you liked the excellent work we did on your pocket. See you soon.

Posted 8 years ago

“Both my husband and I have used ZipYard Staines for 2 different reasons. Husband repair to Zip on his Leather Jacket. Me, heem altered on a pair of jeans. We both where totally satisfied with the Service we received plus prices charged.”

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Posted 8 years ago

Thanks Mary, I am really pleased both you and your husband use The ZipYard and are happy with the service and work provided. See you soon.

Posted 8 years ago

“Excellent workmanship. Nothing is to much trouble & all my queries regarding 'can you do this alteration' are met with 'Absolutely, no problem'”

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Posted 8 years ago

Thank you Gill for your comments, we always try to believe anything is possible and we are pleased you were happy with the results. See you again soon.

Posted 8 years ago

“Well I had a thick leather biker jacket where the zip had gone. I tried numerous places but they couldn't fix it. Then a mate told me to try the Zipyard. I live in Southampton but no big deal to get to Bournemouth. They fixed it while I got myself a coffee. Amazing. Will tell the guys in the club about this.”

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Posted 8 years ago

Hi Daniel, thank you for your comments. I assume you meant our Bournemouth store. Don't worry we will pass your feedback on to the team there. Thank you

Posted 8 years ago

“I bought a pair of True Religion jeans at a ridiculously cheap price at TKMax. But they were too long and a bit baggy. The assistant suggested I go to the Zipyard. Apparently they could fix them while I got a coffee. Must admit I didn't believe him. But it was true. Really friendly staff. And the guy was right. Had a drink and they were waiting for me. So pleased I found them. Now I can get what I want knowing they'll fix them.”

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Posted 8 years ago

Hi Mark, thank you for your comments. We look forward to seeing you again at The ZipYard soon.

Posted 8 years ago

The ZipYard Staines is rated 4.5 based on 378 reviews