“Didn't know if to mark this Poor or Very Good - But decided to make on final conversation - So Very good when I got to talk to someone that understood where I was coming from - I was trying to book Aviva Rugby Premiership final tickets on your website and wanted more tickets hopefully together than the site would allow me - Twice I phoned your number and was told you only dealt with theatre tickets - Finally I called back with the reference number site was giving me form the purchase I was trying to make online and from that point the person I was talking to was extremely helpful and efficient”
“The booking process was easy, fast and the promised tickets arrived by post within a few days.
What was less wonderful is that it was not made clear that the ticket prices included a substantial booking fee. I thought I was buying direct from the theatre box office.”
“The gentleman I spoke with was most helpful,when one gets a little older it is a great help to speak too someone who appears to have all the time in the world to listen while we perhaps fumble with credit cards etc. Thank you for letting me thank the box office.”
“The girl that I spoke to was so friendly and helpful and I booked two tickets for a London musical which were a reasonable price and not over-inflated.”
