“Great service. Helpful discussion re appropriate purchase for my needs.
Packaged and sent the same day with free pre-xmas shipping. Much appreciated.”
“Very happy with the product. There was a mishap with the first delivery but they kept in contact with me and were able to send out a new unit a day before Christmas. And it was delivered within the time frame. Highly recommend.”
“My 3yr old neighbour asked me to get a bell for his little bike he was stoked thank you so much you made his day great service arrived quickly thanks”
“I made a purchase in 2017 and due to a system error was asked to do a review in 2022 . I can only assume the delivery was made on time but the product is excellent”
“Chose the more expensive postage option and paid the extra to use a service that is more reliable in my area. Had the parcel then sent by the cheaper freight company and when contacted about it received a below average response. I would of understood had they contacted me and explained but instead I received a rude email in return and wasn't even offered the extra postage to be refunded. Then received a rude email requesting to know that it had been delivered minutes after the tracking said delivered. Customer service is rude and I will continue to not recommend the company.”
“The website was very clear and provided enough information that I was confident with my purchase. I ordered during the Australia Post Delays and received my bike within a day of ordering. Very happy with my purchase and will definitely be buying from the bicycle depot again!”
