“Delivery was very quick but I am now looking at the quality of the bike. Once it is in use I can say more. Looks of a low quality build at the moment.”
“Wide range of products at competitive prices. Order arrived with minimum delay. Items were of good quality and presented as advertised. Will continue to use this company.”
“Was told the item was dispatched the day I ordered it but Aus post notified me that the received it 4 days later.i recently ordered some tires from England and they came quicker than this order from Sydney”
Hi Ian,
Thank you for leaving a review, we are sorry that you had a bad experience.
We would like to point out that we picked your order and electronically lodged on Thursday 20th of January 12:26pm, Australia Post failed to pick up on Friday the 21st because of Covid 19 staff shortages, we dropped off at Post Office agency on Monday 24th of January, again, we did this because their Somerton BC in Victoria was closed because of staff shortages caused by Covid. We could do anything about the weekend in between. We think your review is harsh based on the current problems being experienced by all transport companies. We just wanted to point this out as we did everything right in this instance and we cannot be responsible for current delays experienced by many transport companies.
Please contact us if you would like a full refund.
Regards,
Matt
“Training wheels arrived promptly and were as per advertised, however there were no instructions whatsoever which made it difficult to fit to the bicycle.”
“I bought two pannier bags and a front basket. They were a terrific price and they are top quality. They work well for me cycling to work every day. Very happy.”
“Ordered a 700c 28 Schwalbe Marathon Plus tyre. The price was less expensive than other suppliers.
Delivery was prompt and, it arrived in good condition.
Very satisfied with purchase.”
