“Absolutely have been loving Dirt! It has such a lovely fresh scent and all of my clothes look so bright! Plus the bottles look so great on my shelf, it actually makes laundry fun! Have recommended to all my friends and family”
“I have been using Dirt for years - smells great and super convenient subscription service.
Plus a free envelope to send back your empties for reuse, such a great initiative!”
“Love Dirt. Performs well, smells great, and it's cost per load is surprisingly cheap. Not to mention you can send back in the refill packs for reuse!”
“Not sure if I'm doing something wrong but have previously used and loved Dirt. Not sure if there's been a formula change but clothes don't seem clean anymore and the beautiful Eucalyptus smell is no longer. Not impressed anymore sorry.”
Hey Kimberley,
So sorry to hear this. There has been a change, so I imagine it’s not you doing anything wrong.
The update was lab tested though, and while there was no “statistical differences” between the two formulations, there was in fact some improvements in the newer formulation - so we’re not quite sure what could be happening.
The change will probably explain the change in smell you can perceive though. There is still eucalyptus in the scent, but and adjustment of the ingredients will have an ever so slightly different impact on the scent. We’re impressed by your nose, it’s only ever so slightly impacted the scent!
The good news is that we have kept some of the original formula and are more than happy to replace your latest order with it if you would prefer? Just let us know! 😊
“I love this product. My whites seem whiter and my clothes smell super clean. Not only that, when I had a problem with one of the products I ordered, the Dirt Company rectified it asap. Brilliant product, brilliant service!”
Thank you Elizabeth 😀 It is so great to hear that we solved your problem quickly and smoothly.
WOW about your whites looking good as new as well! When Dirt launched in 2017 we were one of the first laundry companies to utilise a unique blend of enzyme biology in our laundry detergent formula which made for better stain removal and helps your clothes look whiter and brighter as well. 😆 If you ever have any questions for us don't hesitate to shout out.
“Love everything about this product- the laundry liquid dispenser, it is effective, eco-friendly, smells good, value for money and great customer service”
Thank you Glenda, we are so happy that we have been ticking all of your laundry needs.
We hope that you feel great doing your washing with our products not only because they look so good on your laundry shelf 😉 but also knowing that you are helping us make such a meaningful impact on our planet. 🌎
You may feel even better knowing that so far we have prevented 58,777kg of plastic from being manufactured by choosing Dirt!
If you ever have any questions for us, please just shout out.
“I'm not sure if this is good for people who wash with cold water. My mum uses Dirt and likes it, but she uses warm water. I only ever use cold water. I found that my long sleeved shirts, which get a little smelly around the armpits, don't get cleaned when I squirt this into the machine. They still smell like sweat after being washed. So I started squirting the liquid directly onto those armpits and rubbing it in before washing. Now the armpits smell like the Dirt liquid after washing, which is better than sweat smell I guess, but still. I'd prefer it had zero scent, and just was effective at cleaning.
Also, while the glass bottle is attractive, my housemate gently knocked it over on the laundry floor and it shattered very easily, despite the rubber protection bands.
I appreciate the reduction of waste ethos, but I'd like my products to actually work well too. I don't think I'll be re-purchasing this once I've used it all up.”
