“Recommended to me by a friend while we were camping together, I loved the way the product eliminated 'smokey camp fire' aromas from our clothing, as well as refreshing towels & bedding in our caravan after being closed up extensively due to cold or rainy weather! I bought the spray & refill bundles immediately. Since returning home, I leant the travel spray to a friend who is camping this weekend and she & friends were equally impressed with the product...they have said they are all going to place orders π. This product is wonderful & I am now checking out The Dirt Company's other products! Thank you π€”
“In love! Only been using for a few weeks now and have to say I absolutely love the products! My clothes are very clean, smell great and I love it even more knowing im not being exposed to any nasties in the process! Thanks for creating such a great product you have a forever customer here π”
“Love Dirt products..my washing comes out clean and fresh each time. Stain remover works each time and love the economical and sustainability factor in the products packaging.”
“I've used both the Wool and Delicate detergent and the Original Laundry detergent and I'm impressed with both. Love that the product is environmentally friendly both in its ingredients and its containers which are attractive to look at and easy to store. My laundry smelt lovely and fresh and I have now stopped using fabric conditioner. Customer service from Dirt has been exceptional.”
“DIRT never disappoints! I have now used the Wool & Delicates, Advanced and the Stain Remover and they all live up to their promise and some. My most recent experience with the Stain Remover was after trying all the other tricks in the book and it was the one that worked! I think I have already raved about the scent of the Advanced Wash, I love the soft fragrance, unlike other washing detergents, it doesn't have an artificial smell, it really makes folding my washing a joy.”
“Love using dirt, I've tried all sorts spending a fortune. There would only be one other very similar product that I've used that would equal dirt however the cost doesn't compare to dirt. Absoutley rate this product.”
“The stain remover hasn't worked for us. Every mark we've tried it on hasn't vanished like the promo video. Everything has still needed washing to remove the mark. Love the idea. Love the service. Had hoped for more.”
Hey Caitlin,
So sorry to hear you haven't had much luck with our Stain Remover; it really depends on what kind of stain you are trying to tackle. Our Stain Remover is oxygen bleach based, so it works it's magic best on dye stains. Think berries, wine, coffee, tea etc.
It won't do much in the way of protein/oil based stains, like sweat, blood, food etc. This can be best tackled with our Powder Booster, or by spot treating with laundry detergent.
Regardless, we can totally understand the disappointment of expecting something and it not living up to the expectation, and we're so sorry this was your experience. We have a 100% satisfaction guarantee, so if you would like to return the product for a full refund, we would be more than happy to facilitate.
Just shoot us an email at contact@thedirtcompany.com.au and we'll help you out.
So sorry again, and thank you for being so understanding β€οΈ
“Love that I've found the Dirt company! So many reasons including how easy it is to buy, how great the liquid cleans our clothes etc, that I'm not using so much plastic in the form of huge and heavy containers and that I don't have to carry them home from the shop. It cleans a treat and I'm a total convert!”
“Fast efficient and safe delivery of quality items we now have both fragrances and look forward to using them more and more, both on my laundry when travelling and our rugs and curtains at home.”