“Sam showed up on time and was able to fix my problem quickly. He was able to explain and give information that helped me understand what was wrong and what types of maintenance that I could do in the future.”
“Jamal and Frenzyel were amazing. Very professional and explained everything so well. My husband and I are very grateful for their kindness and patience. Plus they fixed our air conditioner perfect!! Thank you so much”
“Ongoing and consistent communication for my visit from office headquarters. The real benefit for me was having Sam A. as our service technician. He has wonderful technical skill sets, however, the real key is his personality and customer-centric nature. His work quality was outstanding, but his care and concern for our well-being was most appreciated.”
“Steve Bustos was fast and effective. He had my a/c working in no time. Steve and everyone I spoke to was extremely courteous. A#1 Air is my new house service company. Thanks guys.”
“I've been a customer of The Duct Specialists for years and can truly say they meet and exceed ALL my expectations!! They value my Family as Great customers and offer us the best service prices! I recommend this company to anybody looking for a reliable HVAC Co. My service technician Samuel Andrei was AWESOME, he ensured we have everything needed to keep our new system running like new!
Happy employees' show up in their work! They follow strict safety guidelines while in your home, A Big Plus.”
“Vasstine W. was excellent! I asked him to clean the AC units outside because the last guy couldn't...our hose wouldn't reach. He worked a long time and did a great job!!! He is a super good worker!!!!”
“Norberto Rodriguez is absolutely the most knowledgeable, helpful, and energetic technician I have EVER had!!!!! He stayed as long as we needed him to explain everything and got the price down below a previous quote. Norberto is so enthusiastic and you can tell he loves his job. What a refreshing pleasure to have someone take time to make sure we were taken care of. The technicians that came out to install were on time, worked hard (didn't even take a lunch break), got everything done in a timely manner, and cleaned up after themselves before leaving. What a GREAT company with GREAT employees. This has been an awesome experience and I would absolutely recommend them. Thank you Norberto!!!!”
“I called at 6:35 am wanting to make an appointment and was unsurprised when it rang and rang. However less than 15 minutes later they returned my call. It's relieving to see at least one company that understands that my AC wont wait until 8am to break. Unfortunately, I am outside their service area.”
“They installed a Green Air which is a UV light that super cleans the air as it comes out of my a/c system and goes into the house. They cleaned my grills, the vent covers, so they looked like new. I had recently purchased this home and I do not think the ducts and vents were cleaned in a long time. I am guessing 50 years from the looks of the grime and dirt here. I am very pleased and would only want David Leisure, Brandan and Freddie to return. They could not have been nicer and more professional. I totally recommend The Duct Specialists for future work. This company has hired great people. Thank you James and Sherry, you have hired some great employees! Love Brandon and Freddie”
“I normally read reviews and focus on the negative comments to make my determination of the organization's commitment to service and customer satisfaction. When an organization exceeds my expectation I think it's important to share. I called them after 10pm to report an issue with one of the units they installed and have serviced for 6 years. The technician arrived within a reasonable time (same evening), repaired the issue and most important honored the warranty that I purchased with the units 6 years ago. Thanks The Duct Specialists”
“Excellent emergency response for AC repairs. Came home from work to hot house, called after 6pm. Responded by 9:45 pm, replaced capacitor on outside unit. (Saved us from the cost and inconvenience of going to hotel) Very satisfied with cost, professionalism, the technician Mr. V. Wood was such a pleasure to work with, he deserves credit for our satisfaction. We've been with another service company for 35 years (has no after hour repairs), will be changing to The Duct Specialists for all future service, maintenance, and repairs.”
“This was a great customer service experience from start to finish. I even had a change of heart on getting my new system and called to cancel, and there was no judgement or persuasion. After more thought I decided to go ahead with my new system, and my appointment and prices were all still kept. And I can't compliment my salesman/tech Courtney Tate enough. He was the utmost professional with no judgement or pressure, absolute class act. Can't recommend The Duct Specialists enough. Thank you guys!”
“Leo showed up on time for my hvac annual maintenance, he was extremely polite, friendly and knowledgeable. He took the time to clearly explain everything, and did an excellent job. I know he is extremely busy, but he still spent the necessary amount of time to make sure everything was completely taken care of. Thanks, Leo, is lucky to have an employee of your caliber representing their company.”
“Ron & Jovanny came out to repair my ducts. They were on time & very friendly. Ron explained exactly what would be done. He even showed me how bad my old material was. The team was very quick & efficient. Ron showed me how much the air flow increased at each vent. I was absolutely amazed. I appreciate everything that was done & along with the great professional manner. will always be my “go to” company for all of my AC needs!”
“Just had a whole new HVAC system installed. I am more than happy with the product and excellent service that I received. The office staff kept me apprised of every arrival. I got a few other quotes. The prices were about the same across the board. However, The Duct Secialists did so much more than what was included in the other bids. A new platform was built, two carbon monoxide detectors were installed and more. The technicians were wonderful. They showed me how to work everything. They were respectful of my home and just extremely professional. I HIGHLY recommend them.”
“I have used The Duct Specialits several times and they are always fantastic. A few weeks back my house was indirectly struck by lightning causing my breaker box to go out. Oscar came out and quickly got the damaged breakers replaced and had me back in business. He also gave me a good quote to replace the panel that I could pass along to the insurance company. Quick and awesome service as usual. They also had to repair a copper hose that blew due to the strike and caused all the freon to leak. Top notch company all the way.”
