“Travon M. (HVAC tune up) and Jessica P. (Plumbing & electrical safety visit) were very detailed with all aspects of the tune up and safety visit. They educated us on what they were doing and the functions of certain aspects of the mechanical parts. I appreciated the attention to detail and thorough work. They were respectful of our home and had the red carpet to prevent outside grass, etc from coming inside. Highly recommend this company for any heat, air, electric, plumbing, etc needs. Have used the company to maintain the integrity of our home systems and they have been great!”
“Very pleased with my service call! Gabriel and Brian arrived at scheduled time, we’re very polite, explained the problem to me and “went the extra mile” to find a way to correct the problem without having cut into a wall. I will definitely request them if I need plumbing service in the future.”
“Well ran company with very professional staff and good customer service. Jared did a fantastic job with several electrical projects of varying complexity around our home. He tackled every single one of them expertly and with a great disposition. The Duct Specialists business model is a bit pricier but you really get what you pay for. I would highly recommend Jared and will make sure to request him again should the need ever arise”
“Ryan was one of the most professional technicians I've had the pleasure of working with. He was extremely knowledgeable and thorough in his approach to reviewing our concerns. Ryan was able to quickly establish a rapport with my wife and I which made us feel more confident in the quality of Milestone and the service they purport to provide. Although we are still deciding on whether or not to schedule the quoted service, the pricing was more than reasonable and we find that we are leaning towards using The Duct Specialists solely based on working with Ryan today”
“Michael Walker was excellent! He explained what my issues were, actually showed me what he was doing just thorough in explanation. Very Professional courteous gentleman, answered all my questions and had my power to my garage up an running, also check outlets in my kitchen and replaced those that needed replacement. I love his willingness to walk me through everything. Outstanding service. Will definitely call him back for any issues that may arise in the future thank you Michael!”
“Very professional. Isaac gave upfront price quotes, explained everything, and went above and beyond to check other outlets/switches in addition to the main issue. Only charged for the dispatch fee when the main issue was fixed without much intervention. Would use Milestone in the future if needing electrical services”
“Very courteous, crawled in attic with blown-in insulation and still remained cordial and nice. Solved a problem with electrical, cleaned area when finished, always respectful and patient. Good people are hard to find and Dan is a great one. The Duct Specialists values their customers and for that I am grateful--thank you.”
“I had my furnace tune up scheduled for today. Oscar Velasquez came today as my technician. Wore his face mask as I requested. Was very thorough, explained and showed me pictures of my system. I’m very Happy with The Duct Specialists will request Oscar every time for my tune up.”
“Our tech was Bailey and he was amazing. Punctual, professional and very knowledgeable. He took his time to explain everything that was going on with my electrical issues and pointed out important things that I wasn’t aware that can be addressed in the future. I loved the upfront pricing and it was very reasonable. He answered all my questions and provided solid recommendations. Great experience.”
“I was very impressed when Hugo arrived and had our short to the AC fixed, and the thermostat reset within 45 minutes. Temperature dropped 15 degrees in just as many minutes. These folks are the real deal, and we’ll be doing our business through them from here on!!! Definitely 5 stars plus!!”
“Richard went above and beyond to make sure that my system is ready for the winter. The Duct Specialists customer service is and always has been amazing and it is the main reason I stick with them. I know when I call I will always talk to someone no matter the date or time. They have repaired my system at 1am after I called at 11:30 one night. If you are trying to decide on a company to go with for your new system, trust me, choose them. It has been one of the best decisions I have made since I bought my house! I have been a customer for over 2 years and love them.”
“Sam Andrei came out today to service one of our furnaces. What a cool dude. Very personable, knowledgeable, and explained everything in detail. Took the time to call and find part that was needed, went and got it, and came back and repaired unit. House is nice and warm again. Many thanks to Sam, and The Duct Specialists for sending him out. Always had good service from this company in the past, but today's experience was by far the best!!”
“Robert M and Nate A came out to take care of an emergency situation. They were very professional, completed the job and explained everything they did. They also took the time to educate me about what options were available to make my system run even better in the future. I have total confidence in their work and their professionalism. Would highly recommend if you want the work done on time and right the first time.”
“The technician, John Guerrero was very knowledgeable and got right to work and diagnosed the problem I was having. He was friendly and was pleasant to be around. He also gave me some suggestions on how I could improve my air units in my home. I will definitely take him up on those suggestions during the Fall Season. If I could hand pick who comes out and does my service I would pick John. He is great!”
“It was a good experience. First tech had to order a two speed fan motor. Second tech came out latter with the motor and installed it, checked the system and we were up and running again. Both men were polite and did a great job. Reccomend The Duct Specialists and will use them again.”
“This company, their staff and their products are all great. They worked very hard, were extremely efficient, courteous and professional. I am so glad I chose them for my new HV/AC system.”
“We have been a member of their service program for a number of years and we find them to be one of the strongest service businesses. Sam handled our quarterly today and found a few things to keep an eye-on but nothing urgent. Past experience with other companies would've ended with a service charge plus charge for freon... and potentially a flushed line. I appreciate their candor and Sam's level of professionalism.”
“Sam Andrei came to my house today to perform my bi-annual maintenance on my cooling/heating system. He completed his job expertly and professionally. I also asked him to change my old fashion thermostat with the Smart Thermostat I bought and he install it willingly. I want him to do all my maintenance work, he's great!!!”
