“Found online and prices was great. After reading the reviews here decided to try. Items arrived in a few days and are great. Looking forward to trying the new tent out.”
“Ordered a tent for the Nc500 bike packing trip(Highlander single person) I knew the small front pole would fail even before I tried to seat it and surely it did,snapped phone The expert camper absolutely outstanding customer service sent me replacement set of poles FOC. The tent itself done its job over the eight days wild and on site. I missed out on the Go outdoors OEX my two mates had for a fiver more I'd have to recommend that first this second.”
“We were impressed by the response from you when we asked a question , the service was first class ! The downside was choosing UPS to deliver , thinking it would be quicker ! Unfortunately it wasn`t , taking the same approximate time as Parcel Force at well over twice the cost ! Not only that but we received a tracking message which informed us that the parcel would be delivered on a Tuesday . Which was OK because we were not due to be at home on Monday before 4 pm . Unfortunately the delivery was attempted on the Monday , there was no one to collect and when we arrived home we discovered we had to drive into Town to pick up the item from their `Drop Off Store`! Apart from that I would not hesitate to recommend The Expert Camper !”
We are sorry that the order didn't arrive within the two days as stated on the site. Please get in touch with your order number and we will take a look into this for you.
All delivery companies at the moment have said they can't guarantee the delivery service we chose, due to COVID restrictions affecting their operations and the sheer volume of online orders as people are advised to stay at home.
Thanks
Andy
