“The table I purchased was great value for money ( considerably cheaper than other sites I looked at) and customer service was second to none. More than happy &an enjoyable experience overall. Highly recommended”
“Excellent service! I ordered on a Thursday, and my items were hand-delivered by the Expert Camper 2 days later, after they sent me an email saying they were going to be in my area that day. Highly recommended!”
“The first item arrived damaged and unusable, despite good communication it was not replaced promptly which meant I had to go and purchase a more expensive stove locally, first and the last purchase, sorry.”
Hi Simon,
We delivered the replacement item before your camping trip - we even shipped it to you before you had returned the damaged one. Which you still haven't returned.
We feel we went above our normal processes to make sure your item arrived before you went away.
Thanks
Andy
“stayed in all day Wednesday Thursday came Friday £10 for it to come in two days same as a normal delivery .no response fro email sent to company will not use again ,”
Hi
We are sorry the item that arrive wasn't what you were expecting, however, the description or images didn't show any air holes.
You did order this in March, but if you contact us directly we will see what we can do.
Thanks
Andy
“NEEDED A TENT IN A HURRY, AND ALTHOUGH IT WAS A BANK HOLIDAY WEEKEND WHEN I ORDERED IT IT CAME AS PROMISED. IN FACT IT CAME ONE DAY BEFORE UPS SAID IT WOULD DELIVER”
“Searched for a tent I wanted and found it cheaper at The Expert Camper (TEC) web site. Ordered and it arrived next day! Staff emailed to let me know the delivery had been changed from DPD who had already collected that day to UPS which was great. They didn't have to do this but they did and this is why I would choose TEC again as a smaller business over more larger businesses.”
