THE FIFTH COLLECTION Reviews

Name: THE FIFTH COLLECTION
Address: 1, Syed Alwi Road, 06-03 Song Lin Building, Singapore, Singapore
Rating: 4.76

4.8 Rating 818 Reviews

95 %

of reviewers recommend THE FIFTH COLLECTION

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Whatsapp (+65) 6221 8526

Email:

wecare@thefifthcollection.com

Location:

1, Syed Alwi Road,
06-03 Song Lin Building,
Singapore
Singapore
207628

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THE FIFTH COLLECTION 5 star review on 27th October 2022

Naomi

THE FIFTH COLLECTION 5 star review on 15th October 2020

Carissa

THE FIFTH COLLECTION 5 star review on 27th June 2020

Kimberly

Anonymous

Anonymous // 01/01/2019

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“Just exceptional! Impeccably wrapped, fantastic condition- highly recommend!”

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Posted 3 years ago

Dear Stacy, thank you so much for your continued support. This review has definitely made our week! (:

Posted 3 years ago

“Amazing delivery”

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Posted 3 years ago

Dear Marice, thank you for taking the time to leave us a review!

Posted 3 years ago

“Very professional, reliable and fuss free dealing with fifth collection. Items are also sold fast . Strongly recommended!”

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Posted 3 years ago

Hi there! Thank you so much for this review. We really appreciate the support and strong recommendation! Looking forward to having you back on the site!

Posted 3 years ago

“Absolutely amazing service! I cannot believe I have only just come across this business. I purchased 2 pairs of Christian Louboutins and unfortunately didn’t fit however their shipping was super fast as well as their return policy. The refund was a couple of days after I returned the items. Fabulous service, cannot wait to shop with you again. Thanks”

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Posted 3 years ago

Dear Amiee, thank you so much for leaving a review on your experience shopping with us. We’re so sorry, once again, that the shoes did not fit. So happy to know that you are also satisfied with our returns process. Indeed, we try our very best to make everything as seamless and smooth as possible!

Posted 3 years ago

“good response to questions. prompt shipping, and well wrapped and protective packaging.”

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Posted 3 years ago

Dear Daun, thank you so much for your trust! So glad to be of service.

Posted 3 years ago

“Clothing was exactly as described -in pristine condition.”

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Posted 3 years ago

Hi there, thank you for leaving your review! So happy to know that you are satisfied with your purchase! (:

Posted 3 years ago

“Fully satisfied with the service given! Keep it up!”

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Posted 3 years ago

Hi Iffat! Thank you for your continued support, and leaving us a great review. We really appreciate this!

Posted 3 years ago

“Wide range of good quality selection”

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Posted 3 years ago

Dear Esther, thank you for the review (: Looking forward to offering you even more pieces to shop for in the near future!

Posted 3 years ago

“I've ordered from this site a few times, and every time the delivery is fast and convenient and the products are absolutely stunning. I will be ordering from here again and again in the future!”

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Posted 3 years ago

Hi there! Thank you for the vote of confidence. This really means alot to us, and we really appreciate the kind support you've given us!

Posted 3 years ago

“good produce”

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Posted 3 years ago

Thank you, Yung!

Posted 3 years ago

“Manage to sell of 7 items with them. But 3 of them weren’t sold and I took them back. Customer service was quite good.”

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Posted 3 years ago

Hi there! thank you for your review and feedback! Congratulations on selling 70% of the pieces you've consigned with us! We always do our very best to ensure that most, if not all, the pieces consigned to us get sold - alas, sometimes it is due to market demands amongst other factors. Happy to know that we were able to provide the best customer support!

Posted 3 years ago

“Thank you so much for the prompt postage and affordable luxury”

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Posted 3 years ago

Dear Helene, happy to always be of service!

Posted 3 years ago

“Professonal service & interesting range of product. As a buyer - items as described. Fast delivery & good return policy. As a seller - items priced reasonably. Fast sale for most of my items. Payments received within 2-3 days upon their notification. I have been happy dealing with TFC!”

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Posted 3 years ago

Hi there, thank you for your vote of confidence, and your continued support! This really means alot to us!

Posted 3 years ago

“Authentic Versace bag. Shipped to the USA very fast. Item exactly as described and packaged very well.”

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Posted 3 years ago

Dear Deb, thank you for leaving us your review and providing feedback. Noted on your issues with DHL and we will be investigating this!

Posted 3 years ago

“Perfect delivery”

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Posted 3 years ago

Dear Ximena, thank you! So happy to know that our free shipping and delivery done by our in-house couriers have been perfect!

Posted 3 years ago

“Very accurate with the product descriptions. I have been satisfied with all my product purchases so far.”

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Posted 3 years ago

Hi Michele, thank you for the review and the feedback! We are currently testing out a few packaging samples to see which ones will work. As a company that is committed to sustainability, we are looking for better ways to reduce wastage without compromising on quality of packaging. Thank you for your patience as we sort this out!

Posted 3 years ago

“Excellent products and service - what more can I say?”

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Posted 3 years ago

Dear M, thank you for this vote of confidence! So happy to know that you've enjoyed shopping with THE FIFTH COLLECTION. On import duties - we're so sorry about this, as this is not paid to us or charged by us... We do not have control over how much the recipient country's customs will charge. That is also why we do offer free shipping worldwide, as well as a free international return shipping and full refund - no matter the amount, and no matter if you're living in Singapore or overseas (as many of our international collectors are).

Posted 3 years ago

“Have been shopping here happily for years, and customer service is usually tip-top!! However, given that I've moved overseas, the taxes and duties I would have to pay on items which should I decide to return them will not be refunded or compensated. This definitely is a barrier to purchasing items from a foreign country.”

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Posted 3 years ago

Hi there, thank you for taking the time to leave us a feedback. We'd also like to thank you for your support the past few years and glad you find our service 'tip-top'! When it comes to tax and duty, we'd love to be able to return your tax to you, however, that is not possible because, as you may already know, this was not charged by us, and not paid to us. However, we do offer free shipping worldwide, as well as a free international return shipping and full refund - no matter the amount, and no matter if you're still living in Singapore or overseas (as many of our international collectors are). Hopefully this clarifies!

Posted 3 years ago

“Could not be happier with the service. I know I can always count on the team to get back to me on any of my inquiries.”

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Posted 3 years ago

Hi there, we really appreciate this review on our service. It really means alot to us knowing that our collectors are happy with our services! (:

Posted 3 years ago

“Only just discovered this site Fabulous!”

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Posted 3 years ago

Dear Anatasia, welcome to THE FIFTH COLLECTION family! (: So happy you've found us, and we're sure to see more of you in the coming future!

Posted 3 years ago

THE FIFTH COLLECTION is rated 4.8 based on 818 reviews