THE FIFTH COLLECTION Reviews

Name: THE FIFTH COLLECTION
Address: 1, Syed Alwi Road, 06-03 Song Lin Building, Singapore, Singapore
Rating: 4.76

4.8 Rating 818 Reviews

95 %

of reviewers recommend THE FIFTH COLLECTION

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Whatsapp (+65) 6221 8526

Email:

wecare@thefifthcollection.com

Location:

1, Syed Alwi Road,
06-03 Song Lin Building,
Singapore
Singapore
207628

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THE FIFTH COLLECTION 5 star review on 27th October 2022

Naomi

THE FIFTH COLLECTION 5 star review on 15th October 2020

Carissa

THE FIFTH COLLECTION 5 star review on 27th June 2020

Kimberly

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great mix of treasures! The daily additions are always exciting but you have to be quick! Seamless service but inconsistent pricing.”

Helpful Report

Posted 4 years ago

Hi there! Thank you for taking the time to leave us a review and providing us with feedback. We are really appreciative of your continued support and shopping on our site. Indeed, we strive to provide the best customer service so as to make your shopping experience as seamless and enjoyable as possible. Just wanted to highlight that while we try to provide the best price for both seller and buyers, much like yourself, the pricing of the item ultimately is the decision of the seller - thus, some may not be the same depending on what the seller wants. It also depends on many other factors, including condition of the piece. Having said that, rest assured that we always try to fight for what's best for both our Sellers and buyers. 😊 Looking forward to having you back on the site as usual!

Posted 4 years ago

“I have been buying and selling with TFC for the last 5 years, and I am a fan. Love the fact that there is so many details on each item so you know what exactly what you are buying. And if you are not happy with your purchase they have one of the most friendly return policy.”

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Posted 4 years ago

Hi there! Thank you so much for taking the time to leave your review and feedback. We really appreciate the vote of confidence and your continued support for shopping with us. Indeed, you have highlighted a great point when shopping with us - our 7-day fuss free return and refund policy. 😊 Looking forward to having you back on the site!

Posted 4 years ago

“sehr guter Service”

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Posted 4 years ago

Hi Petra, thank you for taking the time to leave a review!

Posted 4 years ago

“The handbag arrived in a timely manner and matches the description. Thank you!”

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Posted 4 years ago

Dear Xin, thank you for the kind review and feedback! So happy to know that you enjoyed your shopping experience with us! (:

Posted 4 years ago

“Very happy shopping in here”

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Posted 4 years ago

Dear Pauline, thank you for taking the time to leave us a review. We really appreciate this. So happy to know that you've enjoyed your shopping experience with us and that everything was in order. Hoping to see you back on the site soon.

Posted 4 years ago

“Always happy with the service. Extremely responsive!”

Helpful Report

Posted 4 years ago

Hi there! thanks you for taking the time to leave us a review! We're so glad to know that you're happy with the services we've provided thus far! (: Looking forward to providing you with more in the future!

Posted 4 years ago

“The Fifth Collection is a wonderful platform to sell and purchase beautiful things. Thank you for providing a seamless consigning and shopping experience!”

Helpful Report

Posted 4 years ago

Dear Nadya, thank you so much for taking the time to write us a review. We also appreciate the fact that you've enjoyed our EDMs -- we'll be sure to let Rohai and Nejla know this (they work really hard to ensure we send out meaningful and useful newsletters for our collectors, much like yourself!). Thank you for your continued support! (:

Posted 4 years ago

“I have been a customer of fifth collection for almost 2 years, I always look forward to their collections and so far they never disappoint.”

Helpful Report

Posted 4 years ago

Dear Diane, thank you for taking the time to write us a review and provide us with feedbacks. We continually try to better our services so as to provide you with the best possible shopping experience. Thank you for your continued support -- it means alot to us! We are looking to expand our hours and days for delivery. As of now, we are able to deliver after office hours on weekdays and over the weekends. However, there will be a $15-$20 delivery fee for these timings. Do email us to request for alternative timings, and we will try our best to accommodate wherever possible. Having said the above. We thank you for your continued support and shopping with us at THE FIFTH COLLECTION.

Posted 4 years ago

“I've had a great experience shopping with Fifth Collection and look forward to finding more gems in your site :)”

Helpful Report

Posted 4 years ago

Dear Jenn, thank you for taking the time to leave us a review and offering feedback. We are so glad to hear that you are happy with your purchases and your experience shopping with THE FIFTH COLLECTION. Noted on the feedback, we will definitely let the photographers know! (:

Posted 4 years ago

“Love the quality and selection”

Helpful Report

Posted 4 years ago

Dear Julia, Thank you for taking the time to leave a review and feedback! We really appreciate the support. Indeed, free shipping and good pricing are key elements in our bid to ensure a smooth luxury shopping for all our collectors, mush like yourself! In terms of brand/product notifications, you can now create an alert for the pieces and brands you want by clicking on the heart-in-envelope icon. We are working hard to improve the whole experience, so it'll be great to get feedback on that as well! Looking forward to have you back on the site and to offer you more!

Posted 4 years ago

“I have bought a number of items from The Fifth and I can genuinely say that I have been very happy with the service and the level of merchandise that I have purchased. Everything was as described and I especially love the quick communication answering any questions or help that I have needed. Thank you very much The Fifth. Keep up the good work.”

Helpful Report

Posted 4 years ago

Hi there! Thanks for taking the time to leave your review and feedback! We really appreciate the continued support you have provided us. Indeed, we try our very best to answer all questions you may have, just so to ensure that your shopping experience is a smooth and pleasant one. After all, that is key to luxury! Looking forward to have you back on the site!

Posted 4 years ago

“Fifth Collection’s service is second to none. I cannot recommend them enough. The service is impeccable. 💯”

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Posted 4 years ago

Thank you, M! We really appreciate the support and the review. Makes us dance a little bit in our seats! 😉

Posted 4 years ago

“The price was reasonable. Staff answered questions in regards to size and request for additional photos quickly. The delivery and packing was excellent. Item arrived as described. Happy customer.”

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Posted 4 years ago

Dear Amy, thank you for trusting us and shopping with us! We really appreciate the support and the time taken to leave us a review and feedback! It is indeed our pleasure to answer all questions, and to ensure that you have a wonderful shopping experience!

Posted 4 years ago

“The best selection of luxury pieces, fair pricing, free delivery worldwide, the best return and refund policy, and the best customer service response team (shout out to Rohai for being so patient!). 10/10 will be back to shop and will recommend to (very close) friends. Truly, the best kept secret.”

Helpful Report

Posted 4 years ago

Hi there! Thanks for taking the time to leave your review and feedback! We're so happy to know that you are more than satisfied with the services we've provided! P.S. Rohai says thanks for the shout out! 😊

Posted 4 years ago

“The best secondhand luxury shop EVER! The customer service, shipping, packaging, pricing and products are simply next level!”

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Posted 4 years ago

Dear Jip, thank you for taking the time to leave us this review and feedback. So happy to know that you are more than satisfied with your purchase, as well as the service we have provided! (: We definitely take pride in trying our best to give our collectors the best shopping experience online, especially when shopping secondhand and vintage! Your review definitely made us dance in our seats! Thank you again and hope to see you back on the site soon!

Posted 4 years ago

“Super quality and what blew me away was the EXCELLENT customer service. Great items and a truly hassle-free returns process. I'm a fan for life!”

Helpful Report

Posted 4 years ago

Hi there! Thank you for taking the time to leave us a review and provide us with feedback. We really appreciate the time taken! Indeed, we believe in making online shopping (especially for secondhand pieces) easy and as smooth as possible for everyone. This is especially important during thieve trying times. Thus, our hassle-free 7-day return and refund policy is put in place especially for this reason! Thank you again for being a fan, and we really appreciate the continued support. (: Looking forward to having you back on the site!

Posted 4 years ago

“It’s amazing to receive my first bag. Shipment was fantastic fast. The bag was well packed and would sure to do business again. Thank you so much for your perfect service.”

Helpful Report

Posted 4 years ago

Dear Mary, thank you for taking the time to leave a review of your experience shopping with THE FIFTH COLLECTION. We're so happy to know that your first purchase with us was a wonderful one, and that you are happy with your purchase. We work hard to ensure that we do not misrepresent what we sell, and to ensure that our customers get what they see. And, yes! We take of shipping costs -- it is our way of saying thank you for supporting our small business, as well as for shopping secondhand, and doing your part in contributing to the collective efforts of reducing carbon footprint! Hope to see you back on the site soon -- we have new arrivals uploaded daily! (:

Posted 4 years ago

“Top 3 reasons for enjoying The Fifth Collection: 1) Authenticity of goods 2) Transparent representation of items on the website 3) Gold standard delivery + customer service”

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Posted 4 years ago

Dear Andrea, thank you so much for taking the time to leave us a review. We really appreciate the trust you have given us, as well as your continued support to our business. We try our very best to go above and beyond for our customers, and this recognition is greatly appreciated! (: Thank you and we hope you enjoy your bracelet! Have a great week ahead.

Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

Dear Glenn, thank you for taking the time to leave us a 5-star review. We’re so happy to know that you are happy with the services we’ve provided thus far. We hope to see you back on the site soon. (:

Posted 4 years ago

“First thing in mind - very efficient service and quality products. On top of that they have an honest product review, organized system from viewing to ordering to delivery.”

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Posted 4 years ago

Dear Bernadett, thank you for taking the time to write us a review and leaving your feedback. We really appreciate this. So Glad to know that you’re satisfied with the service we’ve provided, and quality of the pieces consigned with us. We do try our very best to improve the quality of the shopping experience online, and it is nice to know that it has worked thus far. We are constantly improving ourselves and will roll out more features to better your experience with us. Hope to see you back on the site soon!

Posted 4 years ago

THE FIFTH COLLECTION is rated 4.8 based on 818 reviews