THE FIFTH COLLECTION Reviews

Name: THE FIFTH COLLECTION
Address: 1, Syed Alwi Road, 06-03 Song Lin Building, Singapore, Singapore
Rating: 4.76

4.8 Rating 818 Reviews

95 %

of reviewers recommend THE FIFTH COLLECTION

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Whatsapp (+65) 6221 8526

Email:

wecare@thefifthcollection.com

Location:

1, Syed Alwi Road,
06-03 Song Lin Building,
Singapore
Singapore
207628

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THE FIFTH COLLECTION 5 star review on 27th October 2022

Naomi

THE FIFTH COLLECTION 5 star review on 15th October 2020

Carissa

THE FIFTH COLLECTION 5 star review on 27th June 2020

Kimberly

Anonymous

Anonymous // 01/01/2019

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“Thank you, bag arrived even better than advertised. It was rated pristine and noted some scratches on hardware which I cannot find!”

Helpful Report

Posted 4 years ago

Dear Gillian, thank you for taking the time to leave a review and your feedback on our service. Indeed, for the most part, the curation team works hard to be as detailed as possible when it comes to describing flaws. We'd rather err on the side of caution so that you can have all the information you need and be confident of your purchase! (: Enjoy your "new" arm candy!

Posted 4 years ago

“As always, efficient platform and prompt service!”

Helpful Report

Posted 4 years ago

Dear Angelina, thank you for your positive words. We're all about quality curation and we're glad that you enjoy our selection and prices. Looking forward to offering you even more in future!

Posted 4 years ago

“As always excellent, prompt and professional service. My items arrived just as described faster than expected during these difficult times. I’m so grateful to have The Fifth Collection for a bit of environmentally sound retail therapy delivered straight to my door. Thanks again!”

Helpful Report

Posted 4 years ago

Dear Vicky, thank you for the vote of confidence and the continuous support. We always strive to provide our collectors, much like yourself, the best service even in these difficult times. After all, we'd do (almost) anything to lift the spirits of our customers! (:

Posted 4 years ago

“Very happy with all my purchases ! Always nicely wrapped and delivered and good condition. I am an definitely an addict!”

Helpful Report

Posted 4 years ago

Dear Veronique, thank you for taking the time to leave a review! We really appreciate this. It's always amazing to get feedback from customers, and hearing what they think of the items they've purchased and the service we provide. I hope you enjoy your purchase, and we'll see you back on the site soon! (:

Posted 4 years ago

“Everything that I have bought from the Fifth Collection has always been in perfect condition and is very accurately described. Many thanks.”

Helpful Report

Posted 4 years ago

Thank you so much for the vote of confidence and the continuous support, Clare! We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces. And we take pride in giving you all the information you need because we know how difficult it is sometimes to shop for secondhand and vintage pieces online! Hope to see back on the site soon!

Posted 4 years ago

“amazing service, quality product and honest descriptions of items. I am definitely going to be a long term customer”

Helpful Report

Posted 4 years ago

Hi there, thank you for your positive words. We're all about quality curation and we're glad that you enjoy our selection and prices. So happy to know that we have a new long-term customer now! (: (: Looking forward to offering you even more in future!

Posted 4 years ago

“Great service, highly recommended. Very professional.”

Helpful Report

Posted 4 years ago

Dear Gulnara, thank you for the review! We really appreciate you taking the time to do this. We're all about quality curation and we're glad that you enjoy our selection and prices. Looking forward to offering you even more in future!

Posted 4 years ago

“The quality of the products I bought were exactly as described and it all came quickly. I couldn't be happier!”

Helpful Report

Posted 4 years ago

Dear Sandra, thank you for taking the time to leave us a review. Your feedback is duly noted and well appreciated. So happy to know that you're satisfied with the service we've provided. And, yes, we try as best as we can to describe in details what we see on the piece -- if not, there's always the images! Looking forward to offering you more in the future.

Posted 4 years ago

“My second time with Fifth Collection. Always a pleasure. Excellent item and accurate description. Thank you for sending it in time for my birthday and love the extra touches.”

Helpful Report

Posted 4 years ago

Dear Dennis, Thank you so much for taking the time to leave us a review. So happy to know that we did not disappoint and that You are happy with our services. Yes, we try our best to go all out, wherever possible, for our customers. We're happy to know that you enjoyed the gift. 😊 Looking forward to have you back on the site!

Posted 4 years ago

“Great products and fast deliveries!”

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Posted 4 years ago

Thank you for taking the time to leave a review. We're so glad to know that you're more than happy with the purchase and the services we've provided. Looking forward to offering you more in the future!

Posted 4 years ago

“The best pre loved online shopping experience I have ever had. Great communication shipping and tracking. the item was exactly as described. Very happy with my purchase.”

Helpful Report

Posted 4 years ago

Hi Reece! Thank you for giving us your feedback. We really appreciate you taking the time to do so. So glad to know that you're happy with your shopping experience, and that your orders were well received. Thanks for the feedback on the photos as well- we do take hi-res images and have them on the site, which is why you can zoom in. However, we will definitely in form the tech team to see if there's anyway to address the issued you've highlighted and to improve on them! Thanks again!

Posted 4 years ago

“Great customer service and delivery and returns policy - it really takes the stress out of the shopping experience ! Thank you guys.”

Helpful Report

Posted 4 years ago

Hi there! Thanks for taking the time to leave your review. We really appreciate the honest feedback, especially when it comes to our returns policy. We totally agree, and that is why we have set this 7-day return and refund policy in place. We recognise that sometimes shopping online may be difficult - especially when it comes to secondhand or vintage pieces. Looking forward to having you back on the site! 😊

Posted 4 years ago

“Good service and fast delivery”

Helpful Report

Posted 4 years ago

Hello there! Thank you for taking the time to leave us a review. We're so happy to know that you're more than satisfied with our services. And, yes, we try our very best to ensure that delivery is as prompt as possible (with proper measures taken, of course) - even during this global pandemic period!

Posted 4 years ago

“Very good customer service encountered when making purchase and very stringent observation of flaws/defects made on items listed with TFC which makes it a plus for buyers! 😄”

Helpful Report

Posted 4 years ago

Dear Eunice, thank you for taking the time to leave us a review! The customer service and curation teams certainly did a bit of a dance in our #workfromhome home-office after reading this! Thank you for recognising the effort we put in to ensure that collectors, much like yourself, have all the information needed to make an informed purchase! Looking forward to having you back on the site, and offering you more in the near future. best, Rohai

Posted 4 years ago

“Excellent curation , and prompt professional customer service ,”

Helpful Report

Posted 4 years ago

Dear Malissa, thank you so much for your continued support, and for taking the time to leave a review. Notes like this certainly put a smile on all our faces (especially in these strange times). So glad to always be able to offer you some of the best curation in the secondhand and vintage luxury market.

Posted 4 years ago

“Great site!”

Helpful Report

Posted 4 years ago

Thank you Laura! Glad you love the service! We are working hard to better ourselves so as to offer you more - both in terms of service and products! So hope to see you back on the site soon!

Posted 4 years ago

“Excellent, prompt and personal service!”

Helpful Report

Posted 4 years ago

Hi there! thank you so much for leaving such a glowing review. We try our very best to provide you with the best customer service experience. After all, great customer service is the basis of any luxury shopping experience, no? (: We are definitely working to improve and better ourselves - this include working on the filter functions as well as other U/X details on the site. So do stay tuned! Hopefully, we'll be able to offer you more in the near future.

Posted 4 years ago

“Speedy customer service and authentic item received! I will definitely make more purchases on the Fifth Collection!”

Helpful Report

Posted 4 years ago

Hi there, thank you for taking the time to leave a review! We're so glad to know that you're happy with our service. We strive to provide all our collectors, much like yourself, with speedy customer service so as to be able to answer all your questions to the best of our abilities. Hope you're enjoying your Louis Vuitton purchase (:

Posted 4 years ago

“Very good customer service and fast delivery!”

Helpful Report

Posted 4 years ago

Dear Natasha, thank you for leaving us a review! Glad to know that you're happy with your Missoni dress purchase -- when you do get a chance to wear it out, do show us a picture! We're always happy to share our collector's joy on social media. Looking forward to have you back on the site!

Posted 4 years ago

“Good customer service! Prompt replies as always. Consigning with them have been a pleasant experience; everything is in orderly manner and most importantly they pay promptly. Bought a few items with them as well and it's equally good. A good place to buy and sell at the same time.”

Helpful Report

Posted 4 years ago

Dear Katie, thank you for taking the time to leave us a review. It's great to know that you're happy with the service we've provided. It's always good to know that our collectors have become a part of a community of selling and buying - it's a small step towards reducing our collective carbon footprint, and saving the planet! (: Looking forward to offering you more in the future!

Posted 4 years ago

THE FIFTH COLLECTION is rated 4.8 based on 818 reviews