THE FIFTH COLLECTION Reviews

Name: THE FIFTH COLLECTION
Address: 1, Syed Alwi Road, 06-03 Song Lin Building, Singapore, Singapore
Rating: 4.76

4.8 Rating 818 Reviews

95 %

of reviewers recommend THE FIFTH COLLECTION

Company Reviews

Questions

Visit Website

Phone:

Whatsapp (+65) 6221 8526

Email:

wecare@thefifthcollection.com

Location:

1, Syed Alwi Road,
06-03 Song Lin Building,
Singapore
Singapore
207628

Write Your review

Tell us how THE FIFTH COLLECTION made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

THE FIFTH COLLECTION 5 star review on 27th October 2022

Naomi

THE FIFTH COLLECTION 5 star review on 15th October 2020

Carissa

THE FIFTH COLLECTION 5 star review on 27th June 2020

Kimberly

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very responsive, good selection and quick refunds and collection of items”

Helpful Report

Posted 5 years ago

thank you for your positive words. We're all about quality curation and we're glad that you enjoy our selection and prices. And, yes, even with refunds and returns! our hassle-free 7-day return and refund policy is so that shoppers, much yourself, have a smooth journey shopping online! Looking forward to offering you even more in future!

Posted 5 years ago

“Excellent customer service. Prompt response and accommodating.”

Helpful Report

Posted 5 years ago

Thank for the kind feedback, Wang! so glad to hear that your experience shopping with THE FIFTH COLLECTION has been great. Looking forward to offering you more in the future!

Posted 5 years ago

“Very effective and efficient form of buying excellent quality second hand clothing. Outstandingly professional, honest and top marketing. Well done team.”

Helpful Report

Posted 5 years ago

Thank you so much for the vote of confidence and the continuous support, Elizabeth! We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces.

Posted 5 years ago

“Very pleased with my experience. They had exactly what I wanted, the description of the items is very detailed and the shipment is fast considering it's coming from Singapore. Thank you, great place to shop.”

Helpful Report

Posted 5 years ago

Dear Kate, thank you for your positive words. We're all about quality curation and we're glad that you enjoy our selection and prices. So glad to read that you are happy with our descriptions, and pricing. We work hard to ensure that our customers do not receive surprises when they receive their orders. This is also why we go out of our way to detail even the most minute of flaws. (: Looking forward to offering you even more in future!

Posted 5 years ago

“You guys are buy far the best in terms of purchasing from. As a seller things don't move as fast as other sites like Style Tribute but I do enjoy the efficient purchase process and guaranteed quality from your end”

Helpful Report

Posted 5 years ago

Thank you for your feedback! We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces. And, as such, our clientele list in terms of shoppers are very different from others in the market, and we do try our best to ensure that sellers do sell their items! (:

Posted 5 years ago

“Excellent customer service. All the way from helping with placing of the order to delivery. Highly recommended!”

Helpful Report

Posted 5 years ago

Always happy to assist wherever we can! We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces. Shopping online should be smooth and easy, no? (: Looking forward to having you back on the site, Stephanie!

Posted 5 years ago

“Amazing service, super speedy delivery and I love my new Bao Bao. Many thanks, The Fifth Collection!”

Helpful Report

Posted 5 years ago

So happy to hear that you love your purchase, Claire! Yes, we don't want our customers to wait forever and a day for a purchase (because we don't want that either when we shop online! haha). Looking forward to offering you even more in future!

Posted 5 years ago

“The Fifth Collection has very unique pieces. Great price for the YSL At ring, the lowest I've seen. This is the second item I have purchased from TFC. Please continue the great work. I give you five stars. *****”

Helpful Report

Posted 5 years ago

Thank you so much for the vote of confidence and the continuous support, Cheryl! We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces. Five stars for you, too! (:

Posted 5 years ago

“Wonderful customer service and very quick shipment. No hassle with returns. Just great!”

Helpful Report

Posted 5 years ago

Thank you for your positive words. We're all about quality curation and providing our customers and collectors the best service! After all, we understand that shopping online do pose some problems for many! We're so glad to read that you enjoy our selection and prices. Looking forward to offering you even more in future!

Posted 5 years ago

“The price is reasonable. The staff is so polite and Very good customer service.”

Helpful Report

Posted 5 years ago

Dear Sumitra, Thank you so much for the vote of confidence and the continuous support! We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces

Posted 5 years ago

“A lovely mix of curated vintage and modern designer pieces - beautifully presented online with clear descriptions. The pricing model seems inconsistent, however, and it’s a shame they’re not as competitive as their competitors worldwide.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! We do appreciate all comments and suggestions from our clients, and we take them into consideration to better improve our service. In terms of pricing, we do try to be as competitive as possible, while remaining fair to both our shoppers and sellers - we are part of the circular economy afterall! (: Which is also why we offer free shipping and delivery, as well as a hassle-free 7-day return and refund policy, so that we can reduce the total spending of our shoppers. As for sales, while we feel it is great that many out there are doing alot of flash sales, our sales happen only twice a year - and it is one that is most anticipated! We try not to bombard our customers with constant sales because luxury, while democratised, is still luxury. Having said that, we're looking forward to offering you even more in future! Thanks again for taking the time to leave a feedback! (:

Posted 5 years ago

“Professional, helpful and friendly!”

Helpful Report

Posted 5 years ago

Dear Chloe, thank you for your positive words. We're all about quality curation and providing the best service for our collectors. Looking forward to offering you even more in future!

Posted 5 years ago

“Excellent service and follow through”

Helpful Report

Posted 5 years ago

Dear Julia, thank you for the kind review! We do try our best to accommodate our customers and collectors. This really made our day! (:

Posted 5 years ago

“Hassle free transactions. Very convenient process and transactions and very friendly website”

Helpful Report

Posted 5 years ago

Thank you so much for the vote of confidence and the continuous support! We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces.

Posted 5 years ago

“Very good service. Items bought where always perfectly described. Very happy to buy from them”

Helpful Report

Posted 5 years ago

Thank you so much for your feedback and the vote of confidence and the continuous support! We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces.

Posted 5 years ago

“I was happy with what I had purchase. Thanks!”

Helpful Report

Posted 5 years ago

Hi there, thank you for your positive words. We're all about quality curation and we're glad that you enjoy our selection and prices. So happy to know that you love your purchase with us! Looking forward to offering you even more in future!

Posted 5 years ago

“I have been selling and buying from The Fifth Collection since day one and I am always happy with the service. The team is also very attentive and answers all queries in no time. Impressive!”

Helpful Report

Posted 5 years ago

Hi there! thanks for your continued support! We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces.

Posted 5 years ago

“Fast response and delivery”

Helpful Report

Posted 5 years ago

Dear Su Lin, thank you for your positive words. We're all about quality curation and we're glad that you enjoy our services, selection and prices. Looking forward to offering you even more in future!

Posted 5 years ago

“love it!!!!!”

Helpful Report

Posted 5 years ago

Dear Emily, Thank you so much for the vote of confidence and the continuous support! We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces.

Posted 5 years ago

“That good I really don’t want to share with anyone :)”

Helpful Report

Posted 5 years ago

Hi G A! thank you for your positive words, and the vote of confidence. But, while it's always the case and we certainly do enjoy being your shopping secret, do share with your BESTEST friends. heh.

Posted 5 years ago

THE FIFTH COLLECTION is rated 4.8 based on 818 reviews