THE FIFTH COLLECTION Reviews

Name: THE FIFTH COLLECTION
Address: 1, Syed Alwi Road, 06-03 Song Lin Building, Singapore, Singapore
Rating: 4.76

4.8 Rating 818 Reviews

95 %

of reviewers recommend THE FIFTH COLLECTION

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Whatsapp (+65) 6221 8526

Email:

wecare@thefifthcollection.com

Location:

1, Syed Alwi Road,
06-03 Song Lin Building,
Singapore
Singapore
207628

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THE FIFTH COLLECTION 5 star review on 27th October 2022

Naomi

THE FIFTH COLLECTION 5 star review on 15th October 2020

Carissa

THE FIFTH COLLECTION 5 star review on 27th June 2020

Kimberly

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customs charges where very expensive compared to the total amount of the product. The sunglasses are not in perfect conditions. Although, the shipment has been very fast.”

Helpful Report

Posted 4 years ago

Dear Andrea, thanks for taking the time to write us a review. As the pieces are secondhand, We do try to describe in great details the condition and flaws of each piece. Although, we might have missed out on some things. But always happy to answer any questions and provide more images so that you can make a more informed purchase.

Posted 4 years ago

“I always come to The Fifth Collection when I'm looking for a designer luxury piece of jewelry! They have a great selection of items, the prices are really fair, they always have a description, you can zoom in on the item & if you still have any questions on the sizing, you're always able to start a "chat" & either they'll answer you pretty quickly or they'll email you back with the answers! And, Free Shipping & they ship quite quickly! So, the purchase that I made was the Hermes Dog Whistle Necklace, it was gorgeous, came as described in the description & pictures! When I inquired about the length, I was emailed the next day with the information! I never worry about the authenticity of their items! My only issue, is that they're not able to send any exotic skin items to the US because of not having the CITES paperwork. But, that's a legal issue, can't get around that. Thank you for being such a great company!!!”

Helpful Report

Posted 4 years ago

Dear Douglas, it is so wonderful to know that you are more than satisfied with our services and the pieces you've purchased on the site! Thank you for taking the time to detail your shopping experience with us. It really made our day. Indeed, we can't do much about the CITES as it's the law, which is why we identify this before one makes a purchase to avoid surprises. Looking forward to have you back on the site.

Posted 4 years ago

“Excellent curated collection, items as described, speedy shipping.”

Helpful Report

Posted 4 years ago

Dear Leana, thank you for leaving us a review. Much love for the kind words! Looking forward to serving you again on the site.

Posted 4 years ago

“Every purchase I have made through Fifth Collection has been smooth. The items were accurately described and I am delighted. Communication was quick and clear at all times. Highly recommend!”

Helpful Report

Posted 4 years ago

Hi Kate, thank you so much for taking the time to leave us a review and providing us your feedback. We really appreciate this, and the team is certainly doing a little dance in our seats upon reading such kind words. It is our top priority to ensure that your shopping experience with THE FIFTH COLLECTION is smooth and enjoyable. We're glad to know that it has been for you. 😊

Posted 4 years ago

“Prompt and helpful. Thank you for the great experience!”

Helpful Report

Posted 4 years ago

Hi there! Thanks for leaving us a review! We hope to see you back on the site soon! 😊

Posted 4 years ago

“Always very happy with all my purchases ! Excellent service as well, I highly recommended”

Helpful Report

Posted 4 years ago

Dear Veronique, thank you for your kind words! We really appreciate the continued support you have shown us. We do try to accommodate wherever possible. However, for the period of Covid19, we try our best to safeguard the safety and health of not just our team, but our collectors much like yourself as well. Thus, we do not have the option to try the pieces in our office. Thank you in advance for your patience and understanding though! Looking forward to seeing you back on the site!

Posted 4 years ago

“Product was as descript. It is a bargain for 2nd hand luxe product.”

Helpful Report

Posted 4 years ago

Dear Louise, thank you for your kind words! We really appreciate you taking the time to write us this review. Indeed, we try our best to make sure that we describe what we see as detailed as possible! No surprises! And if that's no enough, then we're more than happy to send more photos to your email. 😊 Looking forward to seeing you back on the site!

Posted 4 years ago

“I am thrilled! Fast delivery and original packaging and with original purchase receipts and in perfect condition - like new! Highly recommended!”

Helpful Report

Posted 4 years ago

Dear Lucie, thank you for your kind words and feedback! Really appreciate this and we look forward to having you back on the site shopping! 😊

Posted 4 years ago

“Excellent and prompt services.”

Helpful Report

Posted 4 years ago

Hi Lam! Thank you for for taking the time to leave us a review and provide us with feedback. We really appreciate the continuous support! On pricing, we ensure that they are fair for both sellers and buyers, much like yourself -- and you can get pieces for as low as $60 (which is 90% off retail prices in the boutiques). Looking forward to have you back on the site!

Posted 4 years ago

“I would love to see in the info portion: Height of heels, shoulder width in jackets and close-up photos of defects”

Helpful Report

Posted 4 years ago

Hi Christina, thank you for leaving us a review, and providing us with feedback! We are constantly working to improve our services as well as the user experience. Thank you for the feedback! In the meantime, we are always happy to answer any questions you may have and to provide additional images. Simply reach out to us via the chat function on the site! (:

Posted 4 years ago

“Always found service tip-top and managed to scoop a few bargains in my time.”

Helpful Report

Posted 4 years ago

Hi there! Thanks for leaving us a review. Our "tip top service" as you've pointed out also include answering any questions you may have, and we are more than happy to provide more images as well, as you've already known! (:

Posted 4 years ago

“Always love my purchases! Extremely well priced and curated. Able to shop with them with a total peace of mind in regards to quality control and authenticity. Items always as described and the team always makes effort to answer me without fail.”

Helpful Report

Posted 4 years ago

Hi there! thank you for taking the time to leave us a review and feedback! We're so glad to know that you're happy with your purchase! And yes, we strive to provide you with the best customer service experience (even though we don't have a dedicated team for this!) so as to make your shopping with us better! So, we will answer any questions you may have that is within our means! (:

Posted 4 years ago

“My first experience shopping with the fifth collection was an absolute delight! They assisted with every question I had to ask, and my handbag is beautiful, exactly as described. Thank you so much!!”

Helpful Report

Posted 4 years ago

HI there! thank you for taking the time to leave us a review and feedback on your shopping experience! So happy to hear that it was an absolute delight. You don't know how much this made our day! (: We strive to provide the best shopping experience to all our collectors and to read this makes everything worth it. Looking forward to offering you more in the future. x

Posted 4 years ago

“I absolutely loved my first purchase at The Fifth Collection!!! Fast delivery & well packaged!!! Thank you =)”

Helpful Report

Posted 4 years ago

Hi there! Thank you for taking the time to leave us a review! We're so glad that you're happy with your purchase! We're all about quality curation and we're glad that you enjoy our selection and prices. We do try to include the receipt whenever possible, and should the piece comes with it during consignment. But as they are secondhand, we know that not everyone keep the receipts of their purchases. Having said that, thank you again and we look forward to offering you more in the future!

Posted 4 years ago

“Very good service”

Helpful Report

Posted 4 years ago

Hi Elizabeth, thank you for your positive words. We really appreciate you taking the time to leave us a review of your shopping experience with THE FIFTH COLLECTION. Looking forward to offering you even more in future!

Posted 4 years ago

“Great service - Great products - So happy with all my purchases”

Helpful Report

Posted 4 years ago

Hi there! thank you for your positive words. We're all about quality curation and we're glad that you enjoy our selection and prices. Looking forward to offering you even more in future!

Posted 4 years ago

“Brilliant site, broad choice and good prices. Love the free shipping. I used to go to TheRealReal or Vestiaire but this is much easier and nicer to use.”

Helpful Report

Posted 4 years ago

Hi there! thank you for your positive words. We're all about quality curation and we're glad that you enjoy our selection and prices. We're also happy to read that you find navigating the site easy! We are constantly trying to improve the user experience for all our collectors, so do look out for new features in the future! Noted on your feedback, and will certainly work on this! Looking forward to offering you even more in future!

Posted 4 years ago

“A very happy return customer.”

Helpful Report

Posted 4 years ago

Hi there! thank you for your positive words. We're all about quality curation and we're glad that you enjoy our selection and prices. Looking forward to offering you even more in future!

Posted 4 years ago

“Very responsive and speedy delivery. Packaging of items could be more aesthically pleasing though”

Helpful Report

Posted 4 years ago

Hi there! thank you for your positive words. We're all about quality curation and we're glad that you enjoy our selection and prices. Noted on the feedback on packaging! We're always looking for improvements, especially for the international customers! Looking forward to offering you even more in future!

Posted 4 years ago

“Simply Awesome!!!”

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Posted 4 years ago

Dear Ankur, thank you for your kind review and feedback! (:

Posted 4 years ago

Dear Ankur, thank you for your kind review and feedback! (:

Posted 4 years ago

Thank you, Ankur! (:

Posted 4 years ago

THE FIFTH COLLECTION is rated 4.8 based on 818 reviews