THE FIFTH COLLECTION Reviews

Name: THE FIFTH COLLECTION
Address: 1, Syed Alwi Road, 06-03 Song Lin Building, Singapore, Singapore
Rating: 4.76

4.8 Rating 818 Reviews

95 %

of reviewers recommend THE FIFTH COLLECTION

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Whatsapp (+65) 6221 8526

Email:

wecare@thefifthcollection.com

Location:

1, Syed Alwi Road,
06-03 Song Lin Building,
Singapore
Singapore
207628

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THE FIFTH COLLECTION 5 star review on 27th October 2022

Naomi

THE FIFTH COLLECTION 5 star review on 15th October 2020

Carissa

THE FIFTH COLLECTION 5 star review on 27th June 2020

Kimberly

Anonymous

Anonymous // 01/01/2019

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“Super quick shipping, and great customer service when I had an issue about my order - Michael was quick to offer assistance. Thanks Fifth Collection! Looking forward to ordering again :)”

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Posted 5 years ago

Dear Michelle, it was indeed our pleasure to assist you in any way possible. So happy to read that you are more than satisfied with our service. Looking forward to offering you more in the future!

Posted 4 years ago

“Thank you Fifth collection team. It was my first time experience and i am excited with the service and product quality!!! Delivery was the fastest! the highly recommended online store good luck”

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Posted 5 years ago

Dear Lela, thank you for leaving such a wonderful review. Nothing makes us happier than to know that our customers are happy with the services we've provided. And, yes! Barring interjections from customs, we try our best to ensure that international delivery is fulfilled as quickly as our local deliveries! Hope to see you back on the site!

Posted 4 years ago

“Great service”

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Posted 5 years ago

Dear Henry, thank you for leaving us a review. We're so happy to know that you are satisfied with our service. Don't hesitate to reach out if you have questions on any other pieces from the site. Looking forward to offering you more in the future!

Posted 4 years ago

“Fast shipper.”

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Posted 5 years ago

Hi Hyun Ji! thank you for the feedback. We do try our best to ensure that all shipment (local or international) gets delivered as quickly as possible. (: That's next working day delivery for Singapore address, and 3-5 days international shipping via DHL (with tracking details as well!). So happy to know that you're satisfied with our service! Looking forward to have you back on the site!

Posted 5 years ago

“Quick collection and good selection of products that suit me.”

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Posted 5 years ago

Dear Yi Wei, Thank you for leaving a review! So happy to know that you are satisfied with what we have to offer. We are definitely working to provide you with more. So, do stay tuned and check back daily (we have new arrivals every day!).

Posted 5 years ago

“I only trust The Fifth Collection when it comes to selling and buying items - the service is excellent, responses And delivery are always prompt, and not to mention the vast collections with accurate descriptions of the items. Thank you!”

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Posted 5 years ago

Dear Sulistyani, thank you so much for the very kind review! Our team just did a little happy dance knowing that what we've worked on more than exceeds your expectations and that you are more than satisfied. Having said that, we are working on improving our services as well as to provide more in terms of product offering. (: Thank you again!

Posted 5 years ago

“legit seller. hassle free, smooth transaction”

Helpful Report

Posted 5 years ago

Dear Christina, thank you for your kind review, and the vote of confidence. We designed many of our policies to benefit all our clients - both shoppers and sellers! This is to ensure a smooth shopping experience, as well! (: Looking forward to offering you more in the future.

Posted 5 years ago

“Clothes prob smaller than I thought but good condition and arrived in a timely manner. Carefully packed. Would be good if everything showed in country of buyer’s currency ie: AUD instead of Singapore ‘money’. Would buy from again.”

Helpful Report

Posted 5 years ago

Dear Karen, thank you for your feedback! It is always good to hear from our customers, so that we can work on offering you an improved service in the future. So glad you are satisfied with our services - yes, we do ensure that packing is done well as we want to ensure that the order is safe and in the best condition when it arrives. As for the currency, we hear you! You can change the currency of the entire site to AUD by toggling the drop down currency menu at the top of the page. This will then allow the page to list the prices in the currency you've chosen. Rest assured, we are working towards providing an automatic currency change, but that will take some time. In meantime, we look forward to seeing you back on the site soon. (:

Posted 5 years ago

“Fantastic!! Fast shipping accurately described”

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Posted 5 years ago

Hi Lauren! Thank you for your kind review! (: So happy to read that you're satisfied with our service. And, yes, we do ensure that DHL delivers as quickly as possible, and as promised! We hope you love your purchase and that the belt works with the outfit you've planned for! Looking forward to have you back on the site!

Posted 5 years ago

“Satisfied with my purchase”

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Posted 5 years ago

Thank you for the kind review. So glad to know that you're satisfied with your purchase! We hope to see back on the site for more!

Posted 5 years ago

“The team is professional and responsive. Great experience selling my items through their platform.”

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Posted 5 years ago

“Excellent customer service and package arrived promptly. Love the bag.”

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Posted 5 years ago

Thanks for your kind review! Glad to hear that you love your new purchase and that you were happy with our customer service and packaging. Our fulfilment team will be very happy to receive this feedback! We look forward to seeing you on the site again soon! 😊

Posted 5 years ago

“I came across The Fifth Collection only recently and my obsession with designer handbags was ignited! Wonderful array of designs and styles. The purchase process was very easy, and very prompt delivery. I initially purchased 2 bags, unfortunately I chose to return 1 and the return process was also very easy. I'm afraid I am hooked! I am looking for my next fix and am excited to view their range whenever I get a chance. Fiona (Melbourne)”

Helpful Report

Posted 5 years ago

So great to hear from you, Fiona. And that you're happy and more than satisfied with our service thus far! And thank you for the vote of confidence! We do try to minimise the hassle of online shopping as well as the return-and-refund process. We don't want you to be stuck with pieces that do not have a place in your wardrobe. After all, we're all about looking good and doing good (for the planet). Excited to offer you more in the future. Do check out our site daily as we have New Arrivals everyday!

Posted 5 years ago

“Quick and easy to use, express delivery, friendly staffs, will buy more to surprise my wife”

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Posted 5 years ago

Thank you for the review, Loo! We love that you're shopping to surprise your wife! That's a great idea for all husbands, no? (: Looking forward to have you back on the site (Christmas is coming! hehe), and do reach out anytime should you have questions!

Posted 5 years ago

“Love that they are flexible:). While the dress came with a stain which was described, the stain wasn't that obvious and it was gone with a wash! Delivery and collection were a breeze. Would definitely continue to shop here!”

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Posted 5 years ago

Dear Sheila, thank you for the review! It is very important to us that our customers get the best of their purchases! We strive to be completely transparent in our business so that collectors, much like yourself, are fully satisfied. We totally understand the difficulties of online shopping, especially when it comes to secondhand and vintage pieces, so we try to minimise these issues as much as possible. So happy to read that you're satisfied with your purchase and our service! (: Looking forward to have you back on the site. x

Posted 5 years ago

“Great selection & prices”

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Posted 5 years ago

Dear Marina, thank you for the kind review! So glad to hear that you're satisfies with the selection and prices. We work very hard to ensure that we have the best, if not one of the best, selections and curated collections in the market! (: Hope to offer you more in the future!

Posted 5 years ago

“Well-curated collection and fantastic service!”

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Posted 5 years ago

Thank you for the kind review! We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces. Looking forward to offering you even more in future!

Posted 5 years ago

“My YSL vintage handbag was un great condition. Very prompt delivery. V Satisfied customer!”

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Posted 5 years ago

Hi Daya! thank you for your feedback. We're glad that you're happy with your purchase! I'm sure the Muse bag will elevate your style even further! Also, we appreciate the recognition of our service - it is something we ensure we provide to all customers, no matter where they are shopping from! Looking forward to offer you even more in the future. (:

Posted 5 years ago

“Efficient and fast service. Quality items true to details.”

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Posted 5 years ago

Dear Idzhani, we'e so happy to read that you're happy with our service and curation of pieces on the site. We strive to offer only the best to all our customers, and at prices that are fair to both buyers and sellers! We are also constantly working to improve our service, including making delivery and shipping more efficient. In the meantime, we do hope you're enjoying your sandals! (:

Posted 5 years ago

“Good quality products, top after sales service, fair pricing and genuine products guaranteed”

Helpful Report

Posted 5 years ago

Hello! Thank you for the kind review! Our team is doing a little happy dance at our desks upon reading that you're satisfied with our service! (: It is important for us that all our customers are given the best service before, during and even after sale! Afterall, that's exactly what luxury shopping is all about! (:

Posted 5 years ago

THE FIFTH COLLECTION is rated 4.8 based on 818 reviews