THE FIFTH COLLECTION Reviews

Name: THE FIFTH COLLECTION
Address: 1, Syed Alwi Road, 06-03 Song Lin Building, Singapore, Singapore
Rating: 4.76

4.8 Rating 818 Reviews

95 %

of reviewers recommend THE FIFTH COLLECTION

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Whatsapp (+65) 6221 8526

Email:

wecare@thefifthcollection.com

Location:

1, Syed Alwi Road,
06-03 Song Lin Building,
Singapore
Singapore
207628

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THE FIFTH COLLECTION 5 star review on 27th October 2022

Naomi

THE FIFTH COLLECTION 5 star review on 15th October 2020

Carissa

THE FIFTH COLLECTION 5 star review on 27th June 2020

Kimberly

Anonymous

Anonymous // 01/01/2019

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“Good service”

Helpful Report

Posted 3 years ago

Thank you, Jyoti! (:

Posted 3 years ago

“Ordered several items from here at brilliant prices. They keep you up to date and fast delivery especially to Uk! Also they wrap very nicely and provide an extra packaging should you wish to return however I have not had to return anything yet :)”

Helpful Report

Posted 3 years ago

Dear Mohima, thank you so much for taking the time to leave us a review on your shopping experience with THE FIFTH COLLECTION. So glad to know that you are happy with your purchases, and that we've provided you with all the assistance you need! Looking forward to having you back on the site soon!

Posted 3 years ago

“I like the bracelet very much.”

Helpful Report

Posted 3 years ago

Dear Yvonne, so glad to know you love the bracelet! Looking forward to have you back on the site soon!

Posted 3 years ago

“Dress came quickly and in great condition.”

Helpful Report

Posted 3 years ago

Dear Anna, thank you for leaving us a review. So glad to know that you love your purchase! (: On the point about pieces photographed on models, it is a bit hard for our business model as we only have one in the size. But that is also the reason why we provided measurements as some collectors may have altered the piece to fit them better before consigning them to us. Nonetheless, if you have any questions, or require more images on your next purchase, do not hesitate to contact us via the chat on the site! We are more than happy to assist.

Posted 3 years ago

“Love my latest purchase, not only it was super good price but it arrived super fast!”

Helpful Report

Posted 3 years ago

Hi there! thank you for leaving us a review. So glad to know that you're happy with your purchase!

Posted 3 years ago

“I found a handbag that I'd been hunting for at a really great price. More impressive, though, was the very fast international shipping and opening up the box to see how carefully and beautifully packaged the bag was! Description of the bag was 100% accurate, and I felt more confident knowing that every piece was authenticated and also had a return policy. Of course, I'm keeping the bag. Absolutely recommend!”

Helpful Report

Posted 3 years ago

Dear Jayme, thank you so much for taking the time to share your shopping experience with THE FIFTH COLLECTION. So glad to know that you found the bag you've been hunting for! This is the reason why we do what we do, so that collectors much like yourself can get the pieces they've always been looking for! (: We look forward to having you back on the site soon.

Posted 3 years ago

“Prompt in replying queries and nicely curated merchandise.”

Helpful Report

Posted 3 years ago

Dear Juffri, thank you so much for taking the time to leave us such glowing review. We're so glad to know that you're happy with your experience shopping with us. Thank you for your continued support and coming back to shop with us often! It means alot to businesses like ours. Looking forward to offering you more in the future!

Posted 3 years ago

“Very prompt refund! Thank you.”

Helpful Report

Posted 3 years ago

Dear Yvonne, thank you for taking the time to leave us a review, and talk about our return and refund policy! Indeed, our 7-day free return and refund policy is fuss-free. Best, of all, it applies to international shoppers as well!

Posted 3 years ago

“I really loved the bag I didn’t expect it was so beautiful and like brand new.”

Helpful Report

Posted 3 years ago

Dear Jocelyn, thank you for leaving us your review. We try our best to be very detailed in our descriptions of the flaws and imperfections so that you get the whole picture! We want to be as transparent as possible because we want you to be happy with your purchase! Thank you for shopping with us, and looking forward to having you back on the site. (:

Posted 3 years ago

“Great selection of unique items.”

Helpful Report

Posted 3 years ago

Dear Kris, thank you for taking the time to leave us your review! So glad to know that you're happy with our services.

Posted 3 years ago

“The bag I received was exactly as explained. Was in good condition but very happy with purchase”

Helpful Report

Posted 3 years ago

Dear Emma, thank you for taking the time to leave us your feedback, and review! We really appreciate this. We try our very best to be upfront with flaws and defects, especially because they are secondhand and vintage pieces. So happy to know that you found them useful. Looking forward to having you back on the site!

Posted 3 years ago

“Overall really efficient and you can find really cool items at great prices.”

Helpful Report

Posted 3 years ago

Hi Jaclyn, thank you for your feedback, and leaving us a review. It’s great to know that you’re happy with the pieces on the site as well as the services we offer. On your point about tracking of delivery, we wanted to clarify that we try our best to provide next working day delivery for Singapore orders. Unfortunately, due to overwhelming orders during certain periods, this may be difficult. Thus, we always send an email to the customer to enquire about convenient delivery timings once the order has been processed, packed, and ready to be shipped. Once that is confirmed, we schedule the delivery with our in-house courier. The location of the order before that has never changed - we have every piece on the site in our offices (which is why we are able to provide next-working day delivery, wherever possible). Hope this clarifies! Having said that, we are constantly trying to improve our services, and your feedback is greatly appreciated! Thank you again, and we hope to see you back on the site soon!

Posted 3 years ago

“I gotten the Stella bag and the product was better than I expected. It surpassed the more well known site reexxxxx which I had super bad experience. Response was great too. Pratically within hours and delivery was a breeze. I would never hesitate to be back.”

Helpful Report

Posted 3 years ago

Dear Sandra, thank you so much for taking the time to leave us a review, and for the vote of confidence. We try our very best to be the very best in the secondhand/vintage luxury market. It is indeed our goal to ensure that our collectors, much like yourself, get top service when it comes to shopping with us. So happy to know that this has been met thus far! Looking forward to have you back shopping with us on the site soon. (:

Posted 3 years ago

“Ordered 2 bags so far; a Prada and a Chanel. Super happy with both of them and everything from ordering to shipping always goes so smoothly with The Fifth Collection. Couldn't be happier!”

Helpful Report

Posted 3 years ago

Dear Jip, thank you for your continued support! We’re so grateful to have you shop with us, and for you to take the time to leave us such positive review. Feel free to chat with us on the site if ever you have any questions! (: Enjoy those bags — such amazing buys!

Posted 3 years ago

“Fast delivery, good products”

Helpful Report

Posted 3 years ago

Hi there! thank you fo[r taking the time to leave us a review! Hope to see you back on the site again! (:

Posted 3 years ago

“Love 5th! Great products and excellent prompt service.”

Helpful Report

Posted 3 years ago

Hi there! Thanks for taking the time to leave a review and providing us with your feedback. So happy to know that you're satisfied with what we have offered thus far. On the point of pricing, we try to be as fair as possible to both sellers and buyers (in accordance to market demands). But ultimately, our sellers determine the final prices they want their items to be sold at. As for the fixed timing, I'm afraid we are not able to do that. While we are based in Singapore, we also cater to a global market. Thus, we have to be fair to everyone locally, as well as internationally. Having said that, we're so thankful for your continued support! (:

Posted 3 years ago

“When asking a query, Customer service is fast to response. Delivery is on point. I able to track the location of the delivery man so I able to manage well my time. The item I received is same as their description and photos. I’m satisfied. Thank you.”

Helpful Report

Posted 3 years ago

Dear Anne, thank you for taking the time to leave us a review, and providing us feedback. We really appreciate this! We try our best to provide the same luxury service online, as one would receive in the boutiques - and, yes, that includes customer service as well! So happy to know that you've enjoyed it! Looking forward to seeing you back on the site soon!

Posted 3 years ago

“EVERYTHING I have bought has been spot on! Accurate and as described and beautifully boxed and packaged. I trust The Fifth Collection implicitly. Thank you so much!”

Helpful Report

Posted 3 years ago

Dear Teri, thank you for your continued support, and for trusting us as your go-to shopping site! It is customer much like yourself that keeps us going, and doing what we do!

Posted 3 years ago

“Super happy with the selling service not only it is hassle free but super speedy. Keep it up!”

Helpful Report

Posted 3 years ago

Hi there! thank you for taking the time to leave us a review! (: Hope to see you back on the site soon!

Posted 3 years ago

“Great prices and service - would love to be able to sort via price”

Helpful Report

Posted 3 years ago

Dear Denderah, thank you for leaving us a review! We're constantly working on improving the site, so you can expect more updates in time. Our price filter is designed to allow you to view pieces that are within what you want to spend, and that's very helpful to many collectors. Having said that, we are looking into different ways of improving the filter and search functions. Stay tuned! (:

Posted 3 years ago

THE FIFTH COLLECTION is rated 4.8 based on 818 reviews