The Gift and Gadget Store Reviews

Name: The Gift and Gadget Store
Address: Unit 1 Brookside Avenue, Rustington
Rating: 4.63

4.6 Rating 3,238 Reviews

91 %

of reviewers recommend The Gift and Gadget Store

4.6

Based on 3,238 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01273 254070

Email:

reviews@thegiftandgiftstore.com

Location:

Unit 1 Brookside Avenue
Rustington
BN16 3LF

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The Gift and Gadget Store 5 star review on 26th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and efficient service. Would use again.”

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Posted 3 years ago

“Great product , good value fast free delivery”

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Posted 3 years ago

“I would like to thank you for your excellent service. Firstly it was a very good price. Secondly the goods arrived early. Thirdly the website was easy to use.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Very fast efficient service well priced”

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Posted 3 years ago

“Love it but the planet's get caught and pop off at timed”

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Posted 3 years ago

Dear Nicola Thank you for taking the time to leave this feedback and we are very pleased to hear that you love the product. The planets should not pop off. This is generally an indicator that the item has not been assembled correctly. Each planet is numbered 1 - 8 and should be attached from number 1 to the shortest wire to number 8 to the longest wire. We hope this will resolve the issue for you. Kind regards The gift and gadget store team.

Posted 3 years ago

“Very happy with purchase. Great size for my 2yr old granddaughter. Everything tucks away in the little farmhouse and it has an elasticated door handle which keeps it closed so you can carry it anywhere.”

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Posted 3 years ago

“Grandson very excited about his Aqua Dragons but tank leaked from the start!!”

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Posted 3 years ago

Dear Moira I am very sorry to hear that you have received a damaged item. We ask that any customer who is unhappy with their goods to contact us so that we can put this right for you. Please could you send us some pictures showing the damaged in order for us to put this right for you? I also hope this has not upset your Grandson. Once again I am very sorry for any inconvenience caused and look forward to hearing from you. Kind regards Diane Customer services

Posted 3 years ago

“The item I bought is faulty. I have emailed you 3 times and not received a reply. The telephone number registered is unobtainable.”

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Posted 3 years ago

Dear Carole I am sorry that you received a faulty item and that you did not receive our reply to you. Please check your spam/junk folders. I can confirm that I have made you a replacement order which I would expect you to receive in the next few days. Please dispose of the faulty item and do not go to the trouble of returning this to us. Once again I am sorry for any inconvenience caused. Kind regards The gift and gadget store.

Posted 3 years ago

“Good looking skates, solid build not toys. Arrived very quickly. Very happy.”

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Posted 3 years ago

“Great game. Great service”

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Posted 3 years ago

“Received faulty item, no contact from the store at all”

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Posted 3 years ago

Dear Pawel I am sorry that you have not received our replies to your emails. Please check your junk/spam folders. I have now issued a full refund for you and I am sorry that you received a faulty item. Please do not go to the trouble of returning the item, please dispose of it as you see fit. I am sorry for any inconvenience caused. Kind regards The customer service team.

Posted 3 years ago

“Have sent a number of messages to the Gift and Gadget store, but am still awaiting a response back”

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Posted 3 years ago

Dear Stuart Firstly I am sorry to hear that you have not received the replies that we sent to your enquiry. Please check your spam/junk folders. I have again emailed you a freepost return form to return the item to us for a full refund. Once again I am sorry that you are unhappy with the product. Kind regards Diane Customer services.

Posted 3 years ago

“Thank you for the prompt delivery of my order. Excellent thank you”

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Posted 3 years ago

“Was supposed to arrive by now. Still nothing. Order says it has been completed when i have no clue where is my item. Really hard to reach out to them. Still waiting for an answer.”

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Posted 3 years ago

Dear Ana I am sorry to hear of the delay with your order. I have searched our email systems and I am sorry I am unable to find any emails from you. I have also checked the tracking of your order which is showing as delivered. Please let me know if you still do not have the order. Unfortunately we do have to reply on 3rd parties to deliver our orders and occasionally a delay may occur. I am again very sorry for the delay and for any inconvenience caused to you. Kind regards Diane

Posted 3 years ago

“I' m very pleased with my purchase of Wilkinson Shaving Soap Sticks , they are exactly as I requested at a reasonable price . They arrived within the delivery date the whole transaction efficiently and professionally conducted , I would recommend The Gift and Gadget Store and will hopefully be contacting them again .”

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Posted 3 years ago

Dear Phillip Thank you for taking the time to leave such a wonderful review. We are very pleased to hear that you are happy with your order and like our prices. We are an authorised retailer of Wilkinson Sword products so please do let us know if you are looking for my other items. Thanks again and best wishes from the team here at the gift and gadget store.

Posted 3 years ago

“Great price, quick delivery and really nicely gift wrapped. Would recommend and buy again”

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Posted 3 years ago

Dear D Kirby Many thanks for taking the time to leave such a glowing review and we are very pleased to hear you are happy with our gift-wrapping service. Our sincere thanks from the whole team here at the gift and gadget store.

Posted 3 years ago

“very pleased with the gin scatch poster , my friend will enjoy drinking the different gin s”

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Posted 3 years ago

Hello Valerie It is very kind of you to leave a fantastic review, we are very grateful. We just hope your friend does not try them all at once. Many thanks and kind regards from the team here at the gift and gadget store.

Posted 3 years ago

“Prompt delivery Good communication No problems”

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Posted 3 years ago

It's very encouraging to hear that you are happy with your order. We are very grateful for you taking the time to leave this review. Our heartfelt thanks from all the team here at the gift and gadget store.

Posted 3 years ago

“Thought I was buying razors not old fashioned razor blades”

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Posted 3 years ago

Dear Ian We are sorry to hear that you are unhappy with your order. The listing clearly shows a 10 pack of replacement blades. We are unsure why you would think you would receive a razor? We would be grateful if you consider revsing this feedback as we did send you the item you ordered. You are welcome to return the item to us if it is unopened and unused for a refund. With kind regards from the gift and gadget store team.

Posted 3 years ago

The Gift and Gadget Store is rated 4.6 based on 3,238 reviews