The Gift and Gadget Store Reviews

Name: The Gift and Gadget Store
Address: Unit 1 Brookside Avenue, Rustington
Rating: 4.63

4.6 Rating 3,238 Reviews

91 %

of reviewers recommend The Gift and Gadget Store

4.6

Based on 3,238 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01273 254070

Email:

reviews@thegiftandgiftstore.com

Location:

Unit 1 Brookside Avenue
Rustington
BN16 3LF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price & quick delivery.”

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Posted 3 years ago

“I ordered two spider catchers from the Gift and Gadget Store. The order process was easy my order arrived quickly and was well packaged. Several spiders have now been relocated in my garden. Highly recommended.”

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Posted 3 years ago

“Good service, all promises kept.”

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Posted 3 years ago

“Super quick delivery. Well priced items. That’s Christmas sorted for the grandchildren.”

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Posted 3 years ago

“The gift and gadget store completed my order in great time. The delivery was free and also received some free sanitizing wipes. Great service. Will purchase with the company again .”

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Posted 3 years ago

“I have ordered from them previously, they offer a really fast and reliable service. The product is superb. I would definitely recommend them to any one.”

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Posted 3 years ago

“I ordered my purchase over a month ago and I'm still waiting for it. I've asked for a refund but have not received that either.”

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Posted 3 years ago

I am very sorry you did not receive your order. Please check your junk/spam folders to see our reply to you. We were awaiting a reply to our last message sent to you. I have now however refunded you in full for the order. I am very sorry for any inconvenience caused to you. Kind regards Diane the gift and gadget store

Posted 3 years ago

“Avoid. It’s Theft. I wouldn’t even give this 1 star. Ordered a birthday present next day delivery in august. It never came. No answer to any calls or emails. 3 months later I have an email saying the products on the way and refunding the ND delivery. 2 weeks later still now sign of the item, even though I no longer have use for it and several emails asking them to refund me.”

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Posted 3 years ago

Firstly I am very sorry for the problems with your order. Please check your junk/spam folders where you will see that we did reply to your email. As the tracking of your order has still not changed I can only assume the order was lost in transit and I again apologise for this. Thank you for bringing this to our attention and I can confirm that I have refunded you in full. I have also asked our technical department to look into this matter further to avoid this happening in the future. Once again I offer my sincere apologises for the problems with your order. Kindest of regards Diane the gift and gadget store

Posted 3 years ago

“Very poor. I ordered a skateboard in September for a present, was told I would receive it within the week…..still waiting! Have contacted them numerous times, no response. Had an email last week saying being dispatched with Post Office Tracking, nothing arrived. Have cancelled order twice & requested refund, no response. Do Not deal with this company. Wish I’d seen reviews before I ordered”

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Posted 3 years ago

I am sorry you did not receive your order. Unfortunately we do have to reply on 3rd parties to deliver our orders and occasionally an item may get lost. I can confirm you were refunded in full as soon as you contacted us. Please check your junk/spam folders to see that our customer service did respond to you straight away. I am sorry for any inconvenience this may have caused. Kind regards Diane the gift and gadget store

Posted 3 years ago

“Please confirm despatch of order GIFT98051 as not yet received thanks”

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Posted 3 years ago

I am sorry you were unhappy with the delivery of your order. I can confirm the order was refunded in full as the delivery was rejected and returned to us. I am sorry for any inconvenience caused.

Posted 3 years ago

“Good communication in terms of delivery and arrived well packaged quickly. However, the courier left my parcel at a different address, on a different road in their garage!! Luckily I am used to idiotic delivery drivers who seem oblivious to reading the whole address and dumping them somewhere where one word matches!! This was hampered by no photographic evidence by courier to identify where on earth he had left it!!”

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Posted 3 years ago

“brilliant service, my order arrived quickly and well packaged, I now have one very happy border collie loving life with his new frisbee”

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Posted 3 years ago

“Excellent products - order was dealt with promptly and arrived safely !”

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Posted 3 years ago

“Excellent service, quick delivery, and free delivery, so what price you see is all you pay, would use again and recommend”

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Posted 3 years ago

“I was very pleased with the item received for my son. It arrived quickly and well packaged.”

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Posted 3 years ago

“It was easy to find and order the items, the prices were very reasonable and the delivery was efficient and quick!”

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Posted 3 years ago

“very happy buy, fast delivery:)”

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Posted 3 years ago

“Arrived damaged and the lights and sounds don’t work, I have emailed several times and after the initial email asking for more information no one has responded and I have chased, which has been over a month.”

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Posted 3 years ago

I am very sorry to hear that your order arrived damaged. Please check your junk/spam folder as we did reply to your message on 13/09/21 and a still awaiting a reply from you. Unfortunately we do need to ask to see evidence of the damage by way of a picture. I am very sorry for any inconvenience caused to you. Please could you reply to us so that I can resolve this for you. Kind regards Diane the gift and gadget store.

Posted 3 years ago

“Easy to use web site posted on time and with care lots of interesting items to buy”

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Posted 3 years ago

“Smooth transaction, would definitely buy again.”

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Posted 3 years ago

The Gift and Gadget Store is rated 4.6 based on 3,238 reviews