The Gift and Gadget Store Reviews

Name: The Gift and Gadget Store
Address: Unit 1 Brookside Avenue, Rustington
Rating: 4.63

4.6 Rating 3,238 Reviews

91 %

of reviewers recommend The Gift and Gadget Store

4.6

Based on 3,238 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01273 254070

Email:

reviews@thegiftandgiftstore.com

Location:

Unit 1 Brookside Avenue
Rustington
BN16 3LF

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The Gift and Gadget Store 5 star review on 26th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Quick delivery and package wrapped very well.”

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Posted 3 years ago

“I'm ordered a kids carpet, really good price, we love it, free and quick shipping. Definitely recommend, thanks”

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Posted 3 years ago

“Always good price and service”

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Posted 3 years ago

“Ordered the grey star rug for sons room. It’s beautiful and big and soft. Great price. Came quickly too”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Good store.”

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Posted 3 years ago

“Bought a replacement rug for my sons room and wow these guys do not disappoint. Amazingly quick delivery fantastic quality rug and the price is even better. Cannot recommend them enough. Will not go anywhere else for gifts now as the quality and price from these is on point. Well done keep up the good work”

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Posted 3 years ago

“Very happy with my order. Quick delivery as well. Will definitely order again”

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Posted 3 years ago

“We liked the product and was a good price. Was very disappointed with the gift wrap for £3.50. Just wrapped in brown paper. I ended up rewrapping. Thought it would look a bit more special.”

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Posted 3 years ago

“Amazing quality rug at a amazing price will buy again”

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Posted 3 years ago

“Great service and quick delivery”

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Posted 3 years ago

“Very nice unusual gifts too x”

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Posted 3 years ago

“beautifully made - my three yr old loved it - great way to start learning.”

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Posted 3 years ago

“This was absolutely perfect for us. We had lost this part of our aeropress and buying this meant we didn't need to buy a whole new aeroepress!”

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Posted 3 years ago

“Amazing quality! I purchased this as a christmas gift for my boyfriend and he was extremly happy with it. The model seems very well made and very detailed. Its wheels spin and it's just as shown on the picture, I love it and so does my boyfriend.”

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Posted 3 years ago

“Excellent quality rug”

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Posted 3 years ago

“Good service and the item was as described. Very pleased with the rug.”

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Posted 3 years ago

“Quick delivery As described Can’t fault it”

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Posted 3 years ago

“I would highly not recommend anyone to use Gift and Gadget Store. Worst service ever and the staff do not know what they are doing. I ordered small item for 1yr old birthday gift which was despatch 3-5 days and only to find that it was over 4 weeks late of an item i never received after as was missing by Royal Mail . I understand that under current pandamic delays are possible but no one notified us of the delay and only when we approached we found that the item was delayed than later missing in delivery. On email correspondence the staff replied the same thing each time so you tend to go in circles. It was evident that the staff do not read the emails and respond randomly then you find you explaining everything again you have said 2 weeks ago. The refund was extremely slow. I would rather pay more and go elsewhere then order from here considering the amount time I spent on emails and tracking the item.”

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Posted 3 years ago

I am very sorry you are unhappy with your shopping experience. Unfortunately there was a delay in dispatching your order to which I can only apologise. In circumstances where an order goes missing, we do have to follow a procedure and raise an investigation with the courier. During the time that your order was placed we were using an auto-response reply to emails to advise customers that a member of staff would be in touch as soon as possible. This response was generated for each email we received. Our customer service department is not open at the weekends. I am sorry that you did not receive your order and again apologise for any inconvenience caused to you. Thank you for your feedback which has been forwarded to our management team to improve our procedures. Kind regards

Posted 3 years ago

“Bought this as a Christmas present and the game had already been used!”

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Posted 3 years ago

I am sorry to hear that you are unhappy with your order. We do not sell used or second-hand goods. We ask that any customer who is unhappy with their order contact our customer service department in the first instance so that we can try to resolve any issues. I am sorry for any inconvenience caused to you. Kind regards Diane The gift and gadget store

Posted 3 years ago

The Gift and Gadget Store is rated 4.6 based on 3,238 reviews